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PolicyBazaar Customer Support Executive Interview Questions and Answers

Updated 12 Sep 2024

PolicyBazaar Customer Support Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good it was hr was friendly

Round 2 - HR 

(2 Questions)

  • Q1. What is policybazaar
  • Ans. 

    Policybazaar is an online platform that helps users compare and purchase insurance policies from various companies.

    • Online platform for comparing and purchasing insurance policies

    • Offers a wide range of insurance products such as health, life, car, and travel insurance

    • Provides users with quotes from multiple insurance companies to help them make informed decisions

    • Facilitates easy comparison of policy features, benefits,

  • Answered by AI
  • Q2. Why you want to join?
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passion for helping customers

    • Strong communication skills

    • Previous experience in customer support roles

    • Desire to contribute to a team and company's success

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me experience which company
  • Q2. What's your post in company

Interview Preparation Tips

Interview preparation tips for other job seekers - No any update for me , this company

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your skills? Why did you leave your last organization? Would you summarise your last experience?
  • Q2. What was your last salary?
  • Q3. Why should i hire you
Round 3 - HR 

(1 Question)

  • Q1. What was your last annual ctc

Interview Preparation Tips

Topics to prepare for PolicyBazaar Customer Support Executive interview:
  • Basis grammar and spoken Englis
Interview preparation tips for other job seekers - Every experienced job seekers should go for policybazaar.com.
due to some issues i didn't continue the job but
I have a little experience of policy bazaar.com , the working environment of the company was awesome , trainners were cool.

Customer Support Executive Jobs at PolicyBazaar

View all

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Last organization ka Kya name tha and last organization me kya work tha

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I'm again interview in you company

Interview Questionnaire 

2 Questions

  • Q1. Why sales
  • Ans. 

    Sales is a dynamic field that allows me to use my communication and persuasion skills to help clients achieve their goals.

    • I enjoy building relationships with clients and understanding their needs

    • I am motivated by the challenge of meeting sales targets

    • Sales allows me to constantly learn about new products and industries

    • I find it rewarding to help clients solve problems and achieve success

    • Examples: Closing a deal after a...

  • Answered by AI
  • Q2. Tell them about why you love sales what qualities you have leadership analytical and your any sales experience
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Where are you from
  • Ans. 

    I am from a small town in the Midwest called Springfield.

    • I grew up in a close-knit community where everyone knows each other.

    • Springfield is known for its annual corn festival, which attracts visitors from all over.

    • The town has a strong sense of community and pride in its local businesses.

  • Answered by AI
  • Q3. Salary expectation

I applied via Campus Placement and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  Introduce yourself and tell your hobbies?
  • Q2. What are the major differences between a customer and a consumer?
  • Ans. 

    A customer is someone who purchases a product or service, while a consumer is the end user of that product or service.

    • A customer can be an individual or an organization that buys a product or service.

    • A consumer is the person who uses or consumes the product or service.

    • A customer may not necessarily be the end user of the product or service.

    • For example, a parent may be the customer who buys a toy for their child, but th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - As per me the biggest advice I can give is that be confident but don't act as an oversmart person when the group decisions takes place and please be mannered wait for your chance to speak.

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Your experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formal dress and shoes

I applied via Apna Jobs and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have done MBA finance... I joined square yard is business development executive. There are three rounds of interview . They are mostly asking about tell me about ur self. Ur experience. How talktive u are . Because you are doing all the work Calling the customer to do sell. U have to knowledge about location. Real estate market . Square yard is that you can learn a lot of thing if you 6 month ruke toh .1 st round hr rounds . Then ur t2 take interview . Then ur regional manager. It's easy way to crack the interview
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PolicyBazaar Interview FAQs

How many rounds are there in PolicyBazaar Customer Support Executive interview?
PolicyBazaar interview process usually has 2 rounds. The most common rounds in the PolicyBazaar interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for PolicyBazaar Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PolicyBazaar. The most common topics and skills that interviewers at PolicyBazaar expect are Voice Process, BPO, BPO Voice, Communication Skills and Customer Handling.

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PolicyBazaar Customer Support Executive Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more
Join PolicyBazaar Let's find you the Best Insurance
PolicyBazaar Customer Support Executive Salary
based on 66 salaries
₹2 L/yr - ₹4.5 L/yr
6% more than the average Customer Support Executive Salary in India
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PolicyBazaar Customer Support Executive Reviews and Ratings

based on 12 reviews

3.9/5

Rating in categories

3.8

Skill development

3.3

Work-life balance

3.9

Salary

3.3

Job security

3.3

Company culture

3.2

Promotions

3.8

Work satisfaction

Explore 12 Reviews and Ratings
Customer Support Executive

Gurgaon / Gurugram

0-4 Yrs

₹ 1-3.25 LPA

Customer Support Executive

Gurgaon / Gurugram

0-5 Yrs

₹ 2.5-4 LPA

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