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based on 3.8k Reviews

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PolicyBazaar Customer Support Executive Reviews

Updated 27 Feb, 2025

Overall Rating

3.9/5

based on 12 reviews

Rating distribution

5

8 (66.7%)

4

1 (8.3%)

3

0 (0%)

2

1 (8.3%)

1

2 (16.7%)

Category Ratings

3.9

Salary

3.8

Skill development

3.8

Work satisfaction

3.3

Company culture

3.3

Job security

3.3

Work-life balance

3.2

Promotions

What employees say about PolicyBazaar?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

62% employees reported

Strict (10am - 7pm)

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

6 reviews

4.1

Rated by Men

6 reviews

PolicyBazaar is rated 3.9 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

PolicyBazaar is rated 3.9 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2025

Likes

Policybazaar.com is the great company because salary and incentive is too good and good platform for freshers.I will always feel that one time I was a part of this company

Salary - Excellent
Work satisfaction - Excellent

Dislikes

Culture and environment is not good, there is no value of honest and discipline people

Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in New Delhi

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Jan 2025

Likes

For the 1st 6 months company will be very patient with you regarding everything

Dislikes

The HRs has no right And only the ones who are good with yhe seniors will get good appraisal or promotion , you grades are of no use no matter how much you work

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Investment Banking, Private Equity & VC Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Bad

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2025

Likes

Perfect working schedule Impressive salary Promotions on time Job security Communication Company culture is awesome Over all 5 on 5

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2025

Likes

From my point of view it’s a great apportunity for me to work with policy bazaar

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read PolicyBazaar Customer Support Executive Reviews based on locations

4.7

Gurgaon / Gurugram

(9)

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Crt Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Dec 2022

Likes

Good working environment ..

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Documentation should be onboarding time.

Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2022

Likes

Management, Senior Support My team, manager Mr. Raj Singh, TL Mr. Deepak, Rishi Raj, Furquan, Chandan, Hr Tamanna all supported me every time. Very best part of my life which I spent with Policy Bazaar.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

6 days working

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about PolicyBazaar.

Customer Support Executive (working remotely)

Full Time

·

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2025

Likes

Salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Gurgaon / Gurugram

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Nothing

Dislikes

People don't have manners to speak.I only say that if you want mental torture then only join policy bazaar

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No work life balance

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Support Executive in Gurgaon / Gurugram

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2022

Likes

Very good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Health Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2022

Likes

salary is always on time.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

6 days working

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Executive in Gurgaon / Gurugram

Import & Export Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2021

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Customer Support Executive Jobs at PolicyBazaar

Customer Support Executive

Gurgaon / Gurugram

0-4 Yrs

₹ 1-3.25 LPA

Customer Support Executive

Gurgaon / Gurugram

0-5 Yrs

₹ 2.5-4 LPA

More about working at PolicyBazaar

HQ - Gurgaon,Haryana, India
Internet
10k-50k Employees (India)
Public
Financial Services
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 PolicyBazaar reviews submitted by PolicyBazaar employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PolicyBazaar is the right company for you. 62% of employees rep...orted the working days at PolicyBazaar as Rotational Shift. 70% employees reported the work timings at PolicyBazaar as Strict timing. Read more

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PolicyBazaar Customer Support Executive Reviews

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PolicyBazaar Customer Support Executive Salary

based on 66 salaries

₹2 L/yr - ₹4.5 L/yr

6% more than the average Customer Support Executive Salary in India

View more details

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