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Filter reviews by BigBasket Email Support Executive Reviews
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What employees say about BigBasket?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
50% employees reported
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Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
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5 reviews found
Email Support Executive in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
employes are good
Dislikes
management ( the managers are treating employees like machines )
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Email Support Executive in Bangalore Rural
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice environment to work
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The emergency leave should not affect employees performances
Work Details
Work policy: If performance is low we have to login in office otherwise we can do work from home
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Email Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All are good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All are comfortable.
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Email Support Executive in Bangalore / Bengaluru
Full Time
Email support Executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is the place where you dont have stress and friendly environment good to start career from here
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
It was good experience
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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Email Support Executive in Bangalore / Bengaluru
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes, Good place to work on Bigbasket
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/A
Work Details
Work timings: Strict Timings
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Operations Executive in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Managers trust their employees to work hard and make good decision, Employee trust business leaders to support and guide.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Overall a good workplace with great service and nice staff. Companies policies are focused on their employees as well and one can raise his skill level over the time working here.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only 1 option is there for work from home and nothing good in company
Dislikes
Everything like the process and support and special person TL they are stupid enough and not properly taking care they are thinking for their own even if a person dying they still thinks for their better
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: When quality score is not proper then they are calling employees back to office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Customer Support Executive in Bangalore / Bengaluru (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company to work but no future
Dislikes
No growth in organization
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning about the process
- Company culture - Good
Dislikes
No value for the work
- Promotions - Poor
Deputy Manager in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Salary - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likes
Dislikes
Yes too much work pressure
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Operations Executive in Guwahati
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Senior Customer Service Executive in Bangalore / Bengaluru
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Other BigBasket Reviews
Corporate Relationship Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a tata enterprise with good reputation The team members were good and supportive
Dislikes
The work culture was not transparent. Instead of solving problems they believe in termination.no growth and learning opportunities.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Alliance Manager in Mumbai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comments
- Salary - Good
Dislikes
In Big basket lot of partiality is there . Employee who is working hard they doesn't have any respect for his work. Ande Arvind get terminated because they are told that they are not performer and they are being terminated
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Executive Generalist in Kolkata
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
a strong company culture, opportunities for career growth and skill development, a supportive work environment and the ability to contribute to impactful projects within the company
- Job security - Good
- Work satisfaction - Good
Dislikes
low salary hikes, inconsistent work-life balance, high pressure in certain departments, poor communication regarding salary discussions.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Shift Controller in Coimbatore
Full Time
Stores & Material Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly HR's
Dislikes
Such a toxic work culture. They are hired one stores managers he didn't have a degree he completed school education only but hired some employees working under him
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Assistant Manager Quality in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time will credit
- Salary - Good
Dislikes
There is a personal targets from reporting manager. There is no chance to improve new things and no chance to speak also. Completely I felt toxic culture because few Reporting managers having powers and they are Miss using powers by torturing employees just because of personal targets
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Buyer in Nagpur
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Maneger is good.
- Salary - Good
- Promotions - Good
- Company culture - Good
Dislikes
They closed any DC. Operation management is not good. They open the DC trail & errors basis. Employees resign his past job because of better future but this company closed any time any location..
- Job security - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Software Developer Test Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing before 2022 its was good now nothing is good
Dislikes
Manager is very toxic no growth job security is there but they will give you lot of frustration so you will resigned manager don't have the knowledge and there hr team is very worst not supporting to anyone wort company don't join
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Operations Controller in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learn new things and collaboration work environment
- Salary - Good
- Skill development - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Shift incharge should treat every supervisor equally is not happening and in interview I was supposed to working near my location and now after joining given different location travelling 3 hours daily
- Work satisfaction - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Procurement Buyer in Pune
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only the job security
- Job security - Excellent
Dislikes
Work culture is very worst...Need to work for the whole day no fix timing....need to keep backup for your weeks offs as well ... it's pure operations job
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Regional Operations Manager in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was good till 2023
- Promotions - Good
Dislikes
after the year of 2023 corporate politics are high don't have job security and only politics guys are leading regions, and they are promoting and taking their own team without any reason the old employees were thrown with political games.
- Job security - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Bangalore,Karnataka, India
- Internet
- 10k-50k Employees (India)
- Retail
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AmbitionBox has 5 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 50% employees repor...ted the work timings at BigBasket as Flexible timing. Read more- Home >
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