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3.9

based on 4.3k Reviews

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BigBasket Customer Support Executive Reviews

based on 68 reviews
Updated 28 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.0

Job Security

2.9

Skill development

2.9

Company culture

2.8

Work-Life balance

2.7

Work Satisfaction

2.6

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in BigBasket Customer Support Executive Reviews

68 reviews found

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People also ask about BigBasket's Customer Support Executives

Is BigBasket a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 68 employee reviews, it's clear that most customer support executives have an average experience working at BigBasket. Job Security holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does BigBasket pay their Customer Support Executives well?
According to AmbitionBox reviews, BigBasket customer support executives rate their salary and benefits at 2.6 out of 5, based on 68 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about BigBasket's customer support executives salaries here and to read reviews specifically about salary and benefits at BigBasket for customer support executives, click here.
How is the work culture at BigBasket for Customer Support Executives?
Work culture at BigBasket for customer support executives is rated 2.9 out of 5 by 68 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at BigBasket for customer support executives, click here.
How is the job security at BigBasket for Customer Support Executives?
Based on 68 reviews on AmbitionBox, BigBasket's customer support executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at BigBasket for customer support executives, click here.

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Gender Based Ratings for BigBasket Customer Support Executive

based on 66 reviews
3.9
Rated by 28 Women

Rated 4.1 for Skill Development and 3.9 for Job Security

women
2.4
Rated by 38 Men

Rated 2.5 for Job Security and 2.4 for Company Culture

men

Working Days for BigBasket Customer Support Executive

based on 68 reviews
Rotational Shift
41%
Monday to Saturday
32%
Other
23%
Alternate Saturday off
2%
Monday to Friday
2%

Work Timings for BigBasket Customer Support Executive

based on 68 reviews
Flexible timing
Strict (2pm - 11pm)
Strict (3pm - 12am)
33%
12%
7%
48% employees reported other strict timings

Shift Timings for BigBasket Customer Support Executive

based on 68 reviews
Day shift
Night shift
79%
21%

Business Travel for BigBasket Customer Support Executive

based on 68 reviews
No travel
69%
Within city
27%
International travel
2%
Within country
2%
BigBasket Customer Support Executive Salary
based on 325 salaries
₹1.5 L/yr - ₹3.5 L/yr
11% less than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
8 total responses
meal
Cafeteria
4 total responses
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