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BigBasket Customer Support Executive Reviews

Updated 26 Feb, 2025
Overall Rating
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3.0/5
based on 70 reviews

Rating distribution

Category Ratings

3.1

Job security

2.9

Company culture

2.9

Skill development

2.8

Work-life balance

2.8

Work satisfaction

2.7

Salary

2.6

Promotions

What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

41% employees reported

Flexible timing

Flexible timing

33% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.9
female

Rated by Women

28 reviews

2.5
male

Rated by Men

40 reviews

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Top Mentions in BigBasket Customer Support Executive Reviews

70 reviews found

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People also ask about BigBasket's Customer Support Executives

Is BigBasket a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 70 employee reviews, it's clear that most customer support executives have an average experience working at BigBasket. Job security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does BigBasket pay their Customer Support Executives well?
According to AmbitionBox reviews, BigBasket customer support executives rate their salary and benefits at 2.7 out of 5, based on 70 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about BigBasket's customer support executives salaries here and to read reviews specifically about salary and benefits at BigBasket for customer support executives, click here .
How is the work culture at BigBasket for Customer Support Executives?
Work culture at BigBasket for customer support executives is rated 2.9 out of 5 by 70 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at BigBasket for customer support executives, click here .
How is the job security at BigBasket for Customer Support Executives?
Based on 70 reviews on AmbitionBox, BigBasket's customer support executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BigBasket. To read reviews about job security at BigBasket for customer support executives, click here .

Tell us how to improve this page.

BigBasket Customer Support Executive Salary
based on 332 salaries
₹1.7 L/yr - ₹3.8 L/yr
12% less than the average Customer Support Executive Salary in India
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