BigBasket Reviews by 7 Employees

What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

3 reviews

2.0

Rated by Men

4 reviews

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9 reviews found

Sort by: Popular

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Mar 2025

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Feb 2023

Likes

This is a big company but due to the internal employees like TL s and sme the company reputation goes down they literally harash the employees to do extra work and also they won't give the salary as per. Our work. If u want to leave the organization they won't allow you to go until unless they obscound you.

Dislikes

Terrible company

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 17 Nov 2023

Likes

Wfh

Dislikes

Taking action with out intemation

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Oct 2022

Likes

They will explain alla the doubts clearly and TL,SME are anytime available for us

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing

Work Details

Work policy: At training it is from office after that work from home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2022

Likes

It’s very good hard working company

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jan 2022

Likes

Worst experience and Management is very poor

Dislikes

No good thing to say and all are dislike

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 May 2022

Likes

Everything is good with working bigbasket

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Law salary and cab facility

Work Details

It was good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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a content writer

Zepto Going Big Like BigBasket!

Looks like Zepto is shifting gears! They’re now offering planned grocery orders, aiming for bulk buyers just like BigBasket did. No more last-minute snack runs, now you can stock up in one go. Think this move will actually stick or just another gimmick? 🤔

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BigBasket Customer Support Executive Reviews by Locations

BigBasket Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 60% employees repor...Read more

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BigBasket Customer Support Executive Hyderabad / Secunderabad Reviews

BigBasket Customer Support Executive Hyderabad / Secunderabad Reviews

What employees say about BigBasket?

Workplace insights

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

9 reviews found

Tell us how to improve this page.

BigBasket Customer Support Executive Reviews by Locations

BigBasket Hyderabad / Secunderabad Reviews by Designations