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BigBasket Customer Support Executive Reviews

Updated 11 Mar, 2025
Overall Rating
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3.1/5
based on 73 reviews

Rating distribution

Category Ratings

3.1

Job security

3.0

Skill development

2.9

Company culture

2.9

Work-life balance

2.9

Work satisfaction

2.6

Salary

2.6

Promotions

What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

41% employees reported

Flexible timing

Flexible timing

34% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

29 reviews

2.6
male

Rated by Men

42 reviews

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Top Mentions in BigBasket Customer Support Executive Reviews
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73 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Read BigBasket Customer Support Executive Reviews based on locations

3.3
 Bangalore / Bengaluru

 (32)

2.4
 Pune

 (13)

2.4
 Hyderabad / Secunderabad

 (7)

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Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

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People also ask about BigBasket's Customer Support Executives

Is BigBasket a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 73 employee reviews, it's clear that most customer support executives have an average experience working at BigBasket. Job security holds the highest rating at 3.1, while salary is rated the lowest amongst all factors at 2.6. Read reviews about job security and salary on AmbitionBox.
Does BigBasket pay their Customer Support Executives well?
According to AmbitionBox reviews, BigBasket customer support executives rate their salary and benefits at 2.6 out of 5, based on 73 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about BigBasket's customer support executives salaries here and to read reviews specifically about salary and benefits at BigBasket for customer support executives, click here .
How is the work culture at BigBasket for Customer Support Executives?
Work culture at BigBasket for customer support executives is rated 2.9 out of 5 by 73 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at BigBasket for customer support executives, click here .
How is the job security at BigBasket for Customer Support Executives?
Based on 73 reviews on AmbitionBox, BigBasket's customer support executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BigBasket. To read reviews about job security at BigBasket for customer support executives, click here .

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 73 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 41% of employees reported the... working days at BigBasket as Rotational Shift. 66% employees reported the work timings at BigBasket as Strict timing. Read more

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Our employees have rated us 4.2 on AmbitionBox.

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BigBasket Customer Support Executive Salary
based on 326 salaries
₹1.7 L/yr - ₹3.8 L/yr
12% less than the average Customer Support Executive Salary in India
View more details
Employee Benefits for BigBasket Customer Support Executive
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
8 total responses
meal
Cafeteria
4 total responses
View All
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