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BigBasket Customer Support Associate Interview Questions and Answers
BigBasket Customer Support Associate Interview Experiences
6 interviews found
I applied via Newspaper Ad
An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.
Hard work is the key to success or is it?
Hard work vs smart work.
Fact vs Opinion: There are no facts only opinion.
Leader or Follower.
Innovation vs Invention: What's Important?
Is work-life balance just a myth?
Haste makes waste.
Verbal communication skills include choosing your words carefully and describing your qualifications clearly. Nonverbal communication skills include smiling, nodding, and making eye contact. Practice good communication in advance by observing your body language in front of a mirror.
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction with the HR An old-age customer with full of hunger shouting how would you assist them?
- Q2. Why should we hire you?
Interview Preparation Tips
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am also proficient in using various customer support tool...
- Q2. Why do you want to join with us
- Ans.
I am passionate about providing excellent customer service and believe that your company aligns with my values and goals.
I have experience in customer service and enjoy helping people
I have researched your company and am impressed with your commitment to customer satisfaction
I am excited about the opportunity to work with a team of dedicated professionals
I believe that this position will allow me to grow both personall
- Q3. How many years want to work with us
- Ans.
I am interested in a long-term career with your company.
I am looking for stability and growth opportunities.
I am willing to learn and adapt to new challenges.
I am excited about the company's mission and values.
I am committed to providing excellent customer service.
I am open to exploring different roles within the company.
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Explain about COVID -19 situation
BigBasket interview questions for designations
Selected
I appeared for an interview before Sep 2022.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Explain any topic if your choice for 5mins
Interview Preparation Tips
pratik gumgaonkar
I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.
Numerical and Logical aptitude, reasoning problems, grammatical error finding questions to test English knowledge.
Interview Preparation Tips
What people are saying about BigBasket
Interview questions from similar companies
Interview Questionnaire
6 Questions
- Q1. First HR round is all about your background and basic information about you and what you know about Amazon.
- Q2. Tell me something about yourself?
- Ans.
I am a dedicated and empathetic individual with a passion for helping others.
I have a background in customer service, where I have honed my communication and problem-solving skills.
I am a good listener and strive to understand the needs of customers in order to provide effective solutions.
I am a team player and enjoy collaborating with colleagues to ensure the best possible outcomes for customers.
- Q3. Why do you want to join us?
- Ans.
I am passionate about providing excellent customer service and believe in the values of your company.
I have a strong background in customer service and enjoy helping others
I admire the company's commitment to customer satisfaction and want to be a part of that
I believe in the company's mission and values and want to contribute to its success
- Q4. What do you know about Amazon?
- Ans.
Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded by Jeff Bezos in 1994 as an online bookstore
Expanded to sell a wide variety of products and services
Offers Amazon Prime subscription service for fast shipping and streaming content
Owns subsidiaries like Whole Foods Market and Twitch
Developed popular devices like Kindle e-reade
- Q5. Your education
- Ans.
Bachelor's degree in Business Administration
Graduated from XYZ University in 2018
Took courses in marketing, finance, and management
Completed a senior project on consumer behavior analysis
- Q6. This is the final round. You'll be asked about your background, education qualification, Why do you want to join company and what you know about it. How will you react in the circumstances. Like when you ...
Interview Preparation Tips
Experience: The test is conducted to check your English language skills.
The questions are like
fill in the blanks
complete the sentences
find the correct word
within the given time.
Sometimes you get a passage and then questions about that.
In the end you have to write an e-mail. (Subject of the email is provided)
General Tips: It doesn't really matter if you know the subject thoroughly because nobody knows everything.
You've to show that you're willing to work with them.
Your body gestures and the way you behave.
Remember that you're observed (under CCTV) even when you're waiting outside.
So be professional and act accordingly.
I applied via Shine and was interviewed in Jul 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic Accent, Grammar oriented our process.
- Q2. Email writing
- Q3. Fluency and flexible
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 21 Mar 2021
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Different types of grammer
- Ans.
Different types of grammar
There are four main types of grammar: descriptive, prescriptive, generative, and transformational.
Descriptive grammar describes how a language is actually used by native speakers.
Prescriptive grammar provides rules and guidelines for how a language should be used.
Generative grammar focuses on the underlying structure and rules of a language.
Transformational grammar studies how sentences can be...
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 1 Sep 2023
Selected
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. How did you spent you last day?
Interview Preparation Tips
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BigBasket Interviews By Designations
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BigBasket Customer Support Associate Interview Process
based on 4 interviews
1 Interview rounds
- Resume Shortlist Round
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BigBasket Customer Support Associate Reviews and Ratings
based on 25 reviews
Rating in categories
|
Business Development Executive
649
salaries
|  ₹2 L/yr - ₹5.2 L/yr |
|
Inventory Executive
435
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Shift Incharge
419
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Operations Controller
390
salaries
| ₹2 L/yr - ₹5.9 L/yr |
|
Customer Support Executive
325
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
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