8 BigBasket Customer Support Associate Interview Questions & Answers | Complete Prep Guide 2025

BigBasket Customer Support Associate Interview Experiences

6 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 20 Jul 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

I applied via Newspaper Ad

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Aptitude Test

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - Group Discussion

Hard work is the key to success or is it?
Hard work vs smart work.
Fact vs Opinion: There are no facts only opinion.
Leader or Follower.
Innovation vs Invention: What's Important?
Is work-life balance just a myth?
Haste makes waste.

Round 4 - Assignment

Verbal communication skills include choosing your words carefully and describing your qualifications clearly. Nonverbal communication skills include smiling, nodding, and making eye contact. Practice good communication in advance by observing your body language in front of a mirror.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make use of networking and both online and non-online job search opportunities

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 28 Apr 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Self introduction with the HR An old-age customer with full of hunger shouting how would you assist them?

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Q2. Why should we hire you?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Typing test

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 23 Jun 2022

Round 1 - One-on-one

(3 Questions)

Q1. Tell me about yourself

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am also proficient in using various customer support tool...

Answered by AI

View 29 more answers

Q2. Why do you want to join with us

Ans.

I am passionate about providing excellent customer service and believe that your company aligns with my values and goals.

I have experience in customer service and enjoy helping people
I have researched your company and am impressed with your commitment to customer satisfaction
I am excited about the opportunity to work with a team of dedicated professionals
I believe that this position will allow me to grow both personall

Answered by AI

View 18 more answers

Q3. How many years want to work with us

Ans.

I am interested in a long-term career with your company.

I am looking for stability and growth opportunities.
I am willing to learn and adapt to new challenges.
I am excited about the company's mission and values.
I am committed to providing excellent customer service.
I am open to exploring different roles within the company.

Answered by AI

View 13 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Face to face round with HR and also with manager sometimes

Customer Support Associate Interview Questions & Answers

Kadiyala Vishal

posted on 8 Mar 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Explain about COVID -19 situation

Add your answer

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 11 Sep 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Sep 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - Typing Test

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. Explain any topic if your choice for 5mins

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Better try alternate

Customer Support Associate Interview Questions & Answers

pratik gumgaonkar

posted on 5 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Numerical and Logical aptitude, reasoning problems, grammatical error finding questions to test English knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher to start career in BPO

Top trending discussions

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Engineering - Software & QA

Company type: Product based Startup Funding Level: Series A (10 million dollars) Base pay... read more

Got a question about BigBasket?

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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

Reliance Retail

Anonymous

posted on 30 Oct 2023

Interview experience

Good

Difficulty level

Hard

Process Duration

2-4 weeks

Result

Selected

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. When are those who work part time made full time?

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. How many months does it take to do part time and later full time

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It doesn't require any skill just pass twelfth

Customer Support Associate Interview Questions & Answers

Flipkart

Anonymous

posted on 21 Aug 2022

I applied via Socical media and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Why do you want to work in flipkart

Add your answer

Q2. Why should I choice you for this job

Add your answer

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Associate interview:

Flipkart
Bpo Voice

Interview preparation tips for other job seekers - Don't panic be confidance and Speak Professional language

Customer Support Associate Interview Questions & Answers

Reliance Retail

Anonymous

posted on 14 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Qualification and job experience.

Add your answer

Q2. What Knowledge about this job profile.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and got selection. Nothing can be easy. And never give up.

Customer Support Associate Interview Questions & Answers

Flipkart

Anonymous

posted on 4 Jun 2022

I applied via Telegram and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Telephonic Call

(1 Question)

Q1. About yourself and your family your career and your study.

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. I already told as below .

Add your answer

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Associate interview:

Prepare yourself
Your weekend
About the vacation

Interview preparation tips for other job seekers - Hey this is vaishali goswami and i want to say about my interview of Flipkart it was good there was asked some questions about yourself and after that they gives you some topics related with you like - your last weekend , your favourite festival like this and you just speaks on the given topic for 2 min very fluently because they notice the grammitical mistake in your communication.
I think this advice will hepl in your interview.

BigBasket Interview FAQs

How many rounds are there in BigBasket Customer Support Associate interview?

BigBasket interview process usually has 2 rounds. The most common rounds in the BigBasket interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

How to prepare for BigBasket Customer Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BigBasket. The most common topics and skills that interviewers at BigBasket expect are Hindi, English, Telugu, Typing Speed and Good Typing Speed.

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BigBasket Interviews By Designations

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BigBasket Customer Support Associate Interview Process

based on 4 interviews

1 Interview rounds

Resume Shortlist Round

Join BigBasket India's largest online supermarket

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BigBasket Customer Support Associate Salary

based on 117 salaries

₹1.6 L/yr - ₹3.5 L/yr

17% less than the average Customer Support Associate Salary in India

View more details

BigBasket Salaries in India

Business Development Executive 636 salaries	₹0 L/yr - ₹0 L/yr
Inventory Executive 430 salaries	₹0 L/yr - ₹0 L/yr
Operations Controller 383 salaries	₹0 L/yr - ₹0 L/yr
Shift Incharge 366 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 332 salaries	₹0 L/yr - ₹0 L/yr