10+ BigBasket Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

BigBasket Customer Support Executive Interview Experiences

5 interviews found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 22 Apr 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Typing Test

(1 Question)

Q1. No question only typing speed

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 22 Mar 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Normal interview

(3 Questions)

Q1. Introduction of your self, they will check your vocabulary and speaking language (English).

Add your answer

Q2. Tell me about the company you are applying

Add your answer

Q3. Why you want to join the institute

Add your answer

Interview Preparation Tips

Topics to prepare for BigBasket Customer Support Executive interview:

Keeping knowledge about company

Interview preparation tips for other job seekers - Keep calm don't be hurry they will be very Frank and chilled person

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 10 Jun 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Typing Test

(1 Question)

Q1. If nonvoice they willa sk to write email on paper

Add your answer

Round 3 - HR

(1 Question)

Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 19 Dec 2022

Interview experience

Good

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Typing test will be there where they check our tying speed..

Round 3 - Email writing

(3 Questions)

Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.

Add your answer

Q2. Self introduction previous experience if any

Add your answer

Q3. Why should we hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to have 35wpm speed to get into the job.. Email writing is must.. Than manager round would be there.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 3 Mar 2022

I was interviewed before Mar 2021.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. Last year experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Flipkart

Anonymous

posted on 16 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About online shopping

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

Customer Support Executive Interview Questions & Answers

Flipkart

Anonymous

posted on 12 Jul 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is mutual funds

Ans.

Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.

Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.
Investors can buy units of mutual funds, which represent a portion of the holdings of the fund.
Mutual funds offer diversification, liquidity, and professional management to investors...

Answered by AI

Add your answer

Customer Support Executive Interview Questions & Answers

Swiggy

Anonymous

posted on 9 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

Add your answer

Q2. Why should I hire you

Add your answer

Q3. What is your salary expectation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First you should take time and after that you can give answer properly

Customer Support Executive Interview Questions & Answers

Swiggy

posted on 20 May 2022

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Round 2 - HR

(1 Question)

Q1. Give you Introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.

Customer Support Executive Interview Questions & Answers

Zomato

Anonymous

posted on 27 Aug 2022

I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Self introduction in

Add your answer

Q2. Other job experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam freshers this role customer help line service

BigBasket Interview FAQs

How many rounds are there in BigBasket Customer Support Executive interview?

BigBasket interview process usually has 2 rounds. The most common rounds in the BigBasket interview process are Resume Shortlist, Typing Test and HR.

How to prepare for BigBasket Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BigBasket. The most common topics and skills that interviewers at BigBasket expect are customer support, Customer Satisfaction, English Language, Inbound Calls and Non Voice Process.

What are the top questions asked in BigBasket Customer Support Executive interview?

Some of the top questions asked at the BigBasket Customer Support Executive interview -

Email writing will be there to know about your vocabulary.. Self introduction ...read more
Introduction of your self, they will check your vocabulary and speaking languag...read more
If nonvoice they willa sk to write email on pa...read more

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BigBasket Interviews By Designations

BigBasket Customer Support Executive Interview Process

based on 7 interviews

1 Interview rounds

Resume Shortlist Round

HCLTech

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BigBasket Customer Support Executive Salary

based on 326 salaries

₹1.7 L/yr - ₹3.8 L/yr

12% less than the average Customer Support Executive Salary in India

View more details

BigBasket Salaries in India

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