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BigBasket Customer Support Executive Interview Questions and Answers
Updated
22 Apr 2024
5 interviews found
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Popular
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2024.
1 Interview Round
1
Typing Test Round (1 Question)
- Q1. No question only typing speed Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Normal interview Round (3 Questions)
- Q1. Introduction of your self, they will check your vocabulary and speaking language (English). Add Answer
- Q2. Tell me about the company you are applying Add Answer
- Q3. Why you want to join the institute Add Answer
Interview Preparation Tips
Topics to prepare for BigBasket Customer Support Executive interview:
- Keeping knowledge about company
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Typing Test Round (1 Question)
- Q1. If nonvoice they willa sk to write email on paper Add Answer
3
HR Round (1 Question)
- Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Assignment Round
Typing test will be there where they check our tying speed..
3
Email writing Round (3 Questions)
- Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager. Add Answer
- Q2. Self introduction previous experience if any Add Answer
- Q3. Why should we hire you? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good to have 35wpm speed to get into the job.. Email writing is must.. Than manager round would be there.
BigBasket interview questions for designations
I was interviewed before Mar 2021.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Last year experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about BigBasket?
Ask anonymously on communities.
Interview questions from similar companies
Cheepurupalli Joshma
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Aug 2024.
2 Interview Rounds
1
Technical Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is customer support? View Answers (1)
- Q3. How do you handle an arguing customer? View Answers (1)
- Q4. How do you respond if you don't know the answer to a customers question? View Answers (1)
- Q5. What is customer satisfaction?what are the qualities of customer support executive? View Answers (1)
2
HR Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is your strengths and weaknesses? View Answers (1)
- Q3. Why do you need a job? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Why do you want to join in our organisation? View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
1 Interview Round
1
Technical Round (4 Questions)
- Q1. Please response your this job interview Add Answer
- Q2. I am ready for this job and opportunity Add Answer
- Q3. Please reply me Add Answer
- Q4. Kya interview mein Ghar se hi de sakte ho Add Answer
Interview Preparation Tips
Topics to prepare for Flipkart Customer Support Executive interview:
- Online phone par
- I am ready for interview online
Customer Support Executive Interview Questions
Amazon Development Centre India
Anonymous
posted on 4 Jan 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Dec 2023.
2 Interview Rounds
1
HR Round (7 Questions)
- Q1. HR Round questions Add Answer
- Q2. About my self ,my qualifications Add Answer
- Q3. About my job profile my ability View Answers (1)
- Q4. Why should they hiring me View Answers (1)
- Q5. Why I want to work with tham View Answers (1)
- Q6. I have laptop aur not Add Answer
- Q7. What is BPO sector View Answers (1)
2
One-on-one Round (6 Questions)
- Q1. My self, my qualifications Add Answer
- Q2. My ability,my strength and quality Add Answer
- Q3. What are my weekness Add Answer
- Q4. What are my quality Add Answer
- Q5. Why should they hiring me Add Answer
- Q6. Why I want to work with tham Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Because of conection with Amazon
Anand Yadav
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Good it was hr was friendly
2
HR Round (2 Questions)
- Q1. What is policybazaar View Answers (1)
- Q2. Why you want to join? View Answers (1)
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
BigBasket Interview FAQs
How many rounds are there in BigBasket Customer Support Executive interview?
BigBasket interview process usually has 2 rounds. The most common rounds in the BigBasket interview process are Resume Shortlist, HR and Typing Test.
How to prepare for BigBasket Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BigBasket. The most common topics and skills that interviewers at BigBasket expect are customer support, Customer Satisfaction, English Language, Inbound Calls and Non Voice Process.
What are the top questions asked in BigBasket Customer Support Executive interview?
Some of the top questions asked at the BigBasket Customer Support Executive interview -
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People are getting interviews through
based on 4 BigBasket interviews
WalkIn
Referral
25%
25%
50% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Support Executive Interview Questions from Similar Companies
Fast track your campus placements
12%
less
than the average Customer Support Executive Salary in India
View more details
BigBasket Customer Support Executive Reviews and Ratings
based on 68 reviews
Rating in categories
|
Business Development Executive
702
salaries
|  ₹1.8 L/yr - ₹5.2 L/yr |
|
Inventory Executive
426
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Shift Incharge
424
salaries
| ₹2 L/yr - ₹5.8 L/yr |
|
Customer Support Executive
323
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
|
Inventory Controller
314
salaries
| ₹2.4 L/yr - ₹8.2 L/yr |
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