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BigBasket

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based on 4.3k Reviews

Filter reviews by

BigBasket Customer Service Executive Bangalore / Bengaluru Reviews

based on 17 reviews

Updated 10 May, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.0

Skill development

3.9

Company culture

3.9

Work Satisfaction

3.8

Promotions/Appraisal

3.8

Salary & Benefits

3.5

Work-Life balance

17 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 10 May 2024

Likes

Good team and good environment.

Dislikes

If we went to office there is no designated work space for individual or team.

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Oct 2023

Likes

Great place to work very supporting management

Dislikes

No proper shifts and leaves

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 14 Apr 2022

Likes

It's having good team management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 13 May 2022

Likes

Waste of working here, management don't understand employees issue only.

Dislikes

NA

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2022

Likes

Best company to work

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 27 Oct 2019

Likes

Worst Company I have seen

Dislikes

Worst company.. Plz do not join

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Bangalore / Bengaluru

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Oct 2022

Likes

Nothing much except salary on 7th of Every month.

Dislikes

We'll find inferior in this place and no exposure, All about the perfomance.

Work Details

Work timings: Strict Timings

You are reading trusted reviews. Keep reading to find out more about BigBasket.

Customer Service Executive in Bangalore / Bengaluru

Voice Process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Apr 2021

Likes

Not having job security, As am a new joinee very pressured to work over here , not at all interested to work, always in pressure.

Dislikes

Over pressure.

Work Details

Customers queries .

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Bangalore / Bengaluru

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Aug 2020

Likes

An employee of BB I'm so happy to tell I'm working in BB for current situation work from home so safety and BB providing all the materials to work comfort BB is helpful to employees Like a big bro 😊 thank you Big basket

Dislikes

Issues may occur, but it is resolving on time

Work Details

Helpful, good and satisfied

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Customer support executive inbound Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 29 Sep 2019

Likes

The working hours it's just 7 hour and 30 minutes of work and in that 20 mins personal break and 10 mins aux break and the actual would be just for one hour or two and the rest of the time would be idle .

Dislikes

Politics being played in IJP's

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

BBDaily Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 28 Oct 2019

Likes

Team mates and manager and HR are tooo friendly and politics are ther

Dislikes

Nil

Work Details

It's good experience with my team and my manager I'm really lucky to work with those people and very good and friendly manger

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

CSE Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Feb 2019

Likes

Everything is quiet more than good.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

validation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 11 Feb 2019

Likes

they will not give good salary and no team outing no proper week off

Dislikes

all the things

Work Details

bad

Work timings: Strict Timings

Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Nov 2018

Likes

Grt environment.... got to learn many new things... overall a very good experience

Dislikes

6 Working day

Work Details

It was easy ... challenging

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Mar 2018

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

Work Details

Receiving inbound calls

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Oct 2017

Likes

nice to work if they offer more

Dislikes

leaves is not getting

Work Details

Work timings: Flexible Timings

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Mar 2024

Likes

Pressure less job

Dislikes

Ztp

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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BigBasket Customer Service Executive Reviews by Locations

BigBasket Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 59% of employees reported the...Read more

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BigBasket Reviews >
BigBasket Customer Service Executive Bangalore / Bengaluru Reviews

Gender Based Ratings for BigBasket Customer Service Executive Bangalore / Bengaluru

based on 16 reviews

Rated 5.0 for Job Security and 5.0 for Skill Development

Rated 4.4 for Job Security and 3.7 for Skill Development

Working Days for BigBasket Customer Service Executive Bangalore / Bengaluru

based on 17 reviews

Rotational Shift

59%

Other

33%

Monday to Saturday

8%

Work Timings for BigBasket Customer Service Executive Bangalore / Bengaluru

based on 17 reviews

Flexible timing

Strict (7am - 4pm)

Strict (2.30pm - 11pm)

43%

23%

11%

23% employees reported other strict timings

Shift Timings for BigBasket Customer Service Executive Bangalore / Bengaluru

based on 17 reviews

Day shift

100%

Business Travel for BigBasket Customer Service Executive Bangalore / Bengaluru

based on 17 reviews

No travel

87%

Within city

13%

BigBasket Customer Service Executive Salaries in Bangalore / Bengaluru

based on 126 salaries

₹1.3 L/yr - ₹4 L/yr

7% less than the average Customer Service Executive Salary in India

View more details

Employee Benefits for BigBasket Customer Service Executive Bangalore / Bengaluru

Job/Soft skill training

3 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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