BigBasket Senior Customer Service Executive Salaries by 40+ Employees (Updated 2025)

1 - 6 years exp.

₹1.2 Lakh - ₹4.3 Lakhs

Salary of majority employees

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32% less than the average Senior Customer Service Executive Salary in Internet Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 1 - 6 years exp. (24 salaries)	Unlock ₹1.8 L/yr - ₹3.2 L/yr
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Teaching & Training Senior Customer Service Executive Salary 1 - 6 years exp. (4 salaries)	Unlock ₹1.5 L/yr - ₹2.5 L/yr

Last Updated: 5 Mar 2025

Companies similar to BigBasket for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Blinkit Senior Customer Service Executive Salary 2 - 6 years exp. (15 salaries)	Unlock ₹3.1 L/yr - ₹4.4 L/yr 59% more
Nature's Basket Senior Customer Service Executive Salary 0 - 2 years exp. (6 salaries)	Unlock ₹2 L/yr - ₹3.1 L/yr 8% less
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Zomato Senior Customer Service Executive Salary 0 - 5 years exp. (6 salaries)	Unlock ₹2.5 L/yr - ₹4.4 L/yr 32% more
Swiggy Senior Customer Service Executive Salary 3 - 5 years exp. (40 salaries)	Unlock ₹3 L/yr - ₹5.6 L/yr 74% more
Amazon Senior Customer Service Executive Salary 3 - 7 years exp. (57 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 41% more
Flipkart Senior Customer Service Executive Salary 0 - 6 years exp. (39 salaries)	Unlock ₹1.6 L/yr - ₹5 L/yr 15% more
Reliance Retail Senior Customer Service Executive Salary 0 - 7 years exp. (30 salaries)	Unlock ₹1.8 L/yr - ₹5 L/yr 18% more
Amazon Development Centre India Senior Customer Service Executive Salary 2 - 8 years exp. (77 salaries)	Unlock ₹2.1 L/yr - ₹5 L/yr 43% more
PolicyBazaar Senior Customer Service Executive Salary 1 - 6 years exp. (14 salaries)	Unlock ₹2.6 L/yr - ₹3.7 L/yr 34% more
JustDial Senior Customer Service Executive Salary 3 - 10 years exp. (11 salaries)	Unlock ₹2.8 L/yr - ₹3.5 L/yr 18% more
Expedia Group Senior Customer Service Executive Salary 1 - 2 years exp. (3 salaries)	Unlock ₹3.2 L/yr - ₹4.5 L/yr 47% more
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Senior Customer Service Executive salary at BigBasket ranges between ₹1.2 Lakh to ₹4.3 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 41 latest salaries received from various employees of BigBasket.

Latest annual salaries shared by BigBasket Senior Customer Service Executive

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6 years exp.

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6 years exp.

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6 years exp.

8mo ago

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5 years exp.

10mo ago

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4 years exp.

1y ago

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4 years exp.

1y ago

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2 years exp.

1y ago

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5 years exp.

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2 years exp.

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1 year exp.

Experience wise BigBasket Senior Customer Service Executive salaries

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
1 year (8 salaries)	Unlock ₹1.1 L/yr - ₹2.5 L/yr
2 years (8 salaries)	Unlock ₹1.8 L/yr - ₹3.1 L/yr
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3 years (10 salaries)	Unlock ₹1.8 L/yr - ₹3.2 L/yr
4 years (6 salaries)	Unlock ₹2.5 L/yr - ₹4.3 L/yr
5 years (5 salaries)	Unlock ₹2.5 L/yr - ₹3 L/yr
6 years (4 salaries)	Unlock ₹2.5 L/yr - ₹3 L/yr

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Salary related reviews for BigBasket

4.6

Rated by 11 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0

• posted on 03 Jan 2022

1.0

for Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Skill development - Good

+2 more

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

Salary - Bad

+2 more

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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BigBasket Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at BigBasket?

Senior Customer Service Executive salary at BigBasket in India ranges between ₹1.2 Lakhs to ₹4.3 Lakhs for experience between 1 years to 6 years. According to our estimates it is 32% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 41 latest salaries received from various employees of BigBasket India.

How does the salary of a Senior Customer Service Executive at BigBasket India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at BigBasket is 32% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than BigBasket to a Senior Customer Service Executive in India?

Swiggy Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.6 Lakhs per year
Blinkit Senior Customer Service Executive Salary - ₹3.1 Lakhs to ₹4.4 Lakhs per year
Expedia Group Senior Customer Service Executive Salary - ₹3.2 Lakhs to ₹4.5 Lakhs per year
Amazon Development Centre India Senior Customer Service Executive Salary - ₹2.1 Lakhs to ₹5.0 Lakhs per year
Amazon Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to BigBasket in India?

PolicyBazaar Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹3.7 Lakhs per year
Zomato Senior Customer Service Executive Salary - ₹2.5 Lakhs to ₹4.4 Lakhs per year
Reliance Retail Senior Customer Service Executive Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
JustDial Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹3.5 Lakhs per year
Flipkart Senior Customer Service Executive Salary - ₹1.6 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at BigBasket in India?

The estimated take-home salary of a Senior Customer Service Executive at BigBasket ranges between ₹17,744 per month to ₹19,441 per month in India. The take-home salary calculation is based on the average BigBasket Senior Customer Service Executive salary in India which ranges between ₹1.2 Lakhs to ₹4.3 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at BigBasket?

According to AmbitionBox, 71% of the BigBasket Senior Customer Service Executives reported a notice period of 15 days or less, 29% reported a notice period of 1 Month.This is based on 14 responses on AmbitionBox in last 2 years.

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BigBasket Senior Customer Service Executive Salaries

BigBasket Senior Customer Service Executive salary in India ranges between ₹1.2 Lakh to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 41 BigBasket latest salaries received from various employees of BigBasket.