BigBasket Customer Service Officer Salaries by 3 Employees (Updated 2025)

1 - 4 years exp.

₹2.4 Lakhs - ₹3.6 Lakhs

Low Confidence

Salary of majority employees

Unlock

5% less than the average Customer Service Officer Salary in Internet Companies for 1 - 4 years of experience

Interested in this particular role?

Last Updated: 19 Jun 2024

Companies similar to BigBasket for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Officer Salary 0 - 5 years exp. (7 salaries)	Unlock ₹1.4 L/yr - ₹8.8 L/yr 53% more
Flipkart Customer Service Officer Salary 3 - 6 years exp. (4 salaries)	Unlock ₹2.2 L/yr - ₹3 L/yr 25% less
Login to view exact salary
Reliance Retail Customer Service Officer Salary 2 - 7 years exp. (243 salaries)	Unlock ₹1.2 L/yr - ₹4.5 L/yr 15% less
DMart Customer Service Officer Salary 0 - 5 years exp. (6 salaries)	Unlock ₹1.1 L/yr - ₹2.6 L/yr 39% less
Amazon Development Centre India Customer Service Officer Salary 1 - 4 years exp. (6 salaries)	Unlock ₹2.8 L/yr - ₹5.2 L/yr 14% more
JustDial Customer Service Officer Salary 2 - 7 years exp. (4 salaries)	Unlock ₹1.5 L/yr - ₹3.2 L/yr 17% less
PolicyBazaar Customer Service Officer Salary 1 - 4 years exp. (3 salaries)	Unlock ₹2 L/yr - ₹4.5 L/yr 1% more

Customer Service Officer salary at BigBasket ranges between ₹2.4 Lakhs to ₹3.6 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 3 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service Officer salaries

Last Updated: 19 Jun 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	Unlock ₹3.2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹3.1 L/yr - ₹3.9 L/yr
Login to view exact salary
4 years (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹2.8 L/yr

Similar Designation salaries in BigBasket

Customer Service Manager Salary

(3 salaries)

Unlock

₹2.2 L/yr - ₹4.5 L/yr

Customer Service Associate Salary

(125 salaries)

Unlock

₹1.5 L/yr - ₹3.5 L/yr

Customer Service Executive Salary

(234 salaries)

Unlock

₹1.2 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(133 salaries)

Unlock

₹1.4 L/yr - ₹4 L/yr

Customer Service Representative Salary

(16 salaries)

Unlock

₹1.8 L/yr - ₹3.25 L/yr

Service Engineer Salary

(4 salaries)

Unlock

₹2.35 L/yr - ₹4.6 L/yr

Customer Support Associate Salary

(117 salaries)

Unlock

₹1.6 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(326 salaries)

Unlock

₹1.7 L/yr - ₹3.76 L/yr

Customer Relationship Manager Salary

(8 salaries)

Unlock

₹2.8 L/yr - ₹3.5 L/yr

Senior Customer Service Executive Salary

(41 salaries)

Unlock

₹1.15 L/yr - ₹4.25 L/yr

Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0

• posted on 03 Jan 2022

1.0

for Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Skill development - Good

+2 more

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

Salary - Bad

+2 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

Got a question about BigBasket?

Ask anonymously on communities.

BigBasket Customer Service Officer Salary FAQs

What is the notice period for Customer Service Officer at BigBasket?

According to AmbitionBox, 100% of the BigBasket Customer Service Officers reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
BigBasket Salaries >
BigBasket Customer Service Officer Salaries

BigBasket Customer Service Officer salary in India ranges between ₹2.4 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 BigBasket latest salaries received from various employees of BigBasket.