Amazon Customer Service Officer Salaries by 7 Employees

0 - 5 years exp.

₹1.4 Lakh - ₹8.8 Lakhs

Low Confidence

Salary of majority employees

Fixed (50%)

₹2.4 Lakhs

Variable (50%)

₹2.4 Lakhs

46% more than the average Customer Service Officer Salary in Internet Companies for 0 - 5 years of experience

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Last Updated: 8 May 2024

Companies similar to Amazon for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Flipkart Customer Service Officer Salary 3 - 6 years exp. (4 salaries)	₹2.2 L/yr - ₹3 L/yr 51% less
Reliance Retail Customer Service Officer Salary 0 - 7 years exp. (334 salaries)	₹1.2 L/yr - ₹4.5 L/yr 46% less
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Paytm Customer Service Officer Salary 1 - 14 years exp. (3 salaries)	₹2.3 L/yr - ₹3.4 L/yr 43% less
BigBasket Customer Service Officer Salary 1 - 5 years exp. (3 salaries)	₹2.4 L/yr - ₹3.6 L/yr 35% less
JioMart Customer Service Officer Salary 0 - 10 years exp. (187 salaries)	₹1.2 L/yr - ₹3.2 L/yr 52% less

Customer Service Officer salary at Amazon ranges between ₹1.4 Lakh to ₹8.8 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 7 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Service Officer salaries

Last Updated: 8 May 2024

Experience	Avg Annual Salary
Fresher (5 salaries)	₹1.4 L/yr - ₹8.8 L/yr
1 year (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
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2 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
3 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
4 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹8.6 L/yr
5 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹8.5 L/yr

View all

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Salary related reviews for Amazon

4.5

Rated by 8 employees for salary & benefits

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about Amazon

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optimisticvegabond

1d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

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Amazon Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Amazon ?

The average salary of a Customer Service Officer at Amazon in India typically ranges from ₹1.4 Lakhs to ₹8.8 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Officer at Amazon earn more than ₹8.6 Lakhs per year, and the top 1% earn over ₹8.8 Lakhs per year. Customer Service Officer Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Amazon employees in India.

What is the estimated take home salary of a Customer Service Officer at Amazon in India?

The estimated take-home salary of a Customer Service Officer at Amazon in India typically ranges from ₹35,929 to ₹37,155 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹8.8 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Officer in companies similar to Amazon in India?

The salary of a Customer Service Officer at companies similar to Amazon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

BigBasket	₹2.4 Lakhs to ₹3.6 Lakhs per year
Paytm	₹2.3 Lakhs to ₹3.4 Lakhs per year
Reliance Retail	₹1.2 Lakhs to ₹4.5 Lakhs per year
Flipkart	₹2.2 Lakhs to ₹3.0 Lakhs per year
JioMart	₹1.2 Lakhs to ₹3.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at Amazon in India?

The salary growth for a Customer Service Officer at Amazon depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
Fresher	₹1.4 Lakhs to ₹8.8 Lakhs per year
1 year	₹4.3 Lakhs to ₹5.5 Lakhs per year
2 years	₹4.3 Lakhs to ₹5.5 Lakhs per year
3 years	₹4.3 Lakhs to ₹5.5 Lakhs per year

and so on.

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Amazon Customer Service Officer Salaries

Amazon Customer Service Officer salary in India ranges between ₹1.4 Lakh to ₹8.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Amazon latest salaries received from various employees of Amazon.