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Axis Bank Customer Service Officer salaries in India (Updated 2025)

Annual salary range
1 - 10 years exp.
₹1 Lakh - ₹8.6 Lakhs
Salary of majority employees
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26% more than the average Customer Service Officer Salary in Banking Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
1 - 10 years exp. (231 salaries)
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₹1.5 L/yr - ₹8.6 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
1 - 9 years exp. (198 salaries)
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₹1.3 L/yr - ₹5.9 L/yr

Finance & Accounting
Customer Service Officer Salary
1 - 6 years exp. (52 salaries)
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₹1.8 L/yr - ₹6.5 L/yr

Last Updated: 1 Mar 2025

Companies similar to Axis Bank for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (855 salaries)

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₹1.5 L/yr - ₹5.2 L/yr

arrow icon 25% less
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₹1.6 L/yr - ₹5.1 L/yr

arrow icon 23% less
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₹1.5 L/yr - ₹4.4 L/yr

arrow icon 26% less
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HDFC Bank Customer Service Officer Salary

0 - 8 years exp. (133 salaries)

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₹1.3 L/yr - ₹6.5 L/yr

arrow icon 25% less
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IndusInd Bank Customer Service Officer Salary

0 - 6 years exp. (66 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 22% less
1 job opening
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₹2.1 L/yr - ₹4.5 L/yr

arrow icon 17% less
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Bandhan Bank Customer Service Officer Salary

0 - 6 years exp. (28 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 11% less
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Yes Bank Customer Service Officer Salary

0 - 8 years exp. (20 salaries)

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₹2 L/yr - ₹4.1 L/yr

arrow icon 22% less
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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 31% less
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NatWest Group Customer Service Officer Salary

1 - 11 years exp. (7 salaries)

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₹3.1 L/yr - ₹5 L/yr

arrow icon 3% less
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₹1 L/yr - ₹5 L/yr

arrow icon 42% less
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₹1.9 L/yr - ₹4 L/yr

arrow icon 26% less
Customer Service Officer salary at Axis Bank ranges between ₹1 Lakh to ₹8.6 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 607 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service Officer

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Experience wise Axis Bank Customer Service Officer salaries

Last Updated: 1 Mar 2025

Experience Avg Annual Salary
1 year  (102 salaries)

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₹1 L/yr - ₹5 L/yr
2 years  (109 salaries)

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₹1.5 L/yr - ₹5 L/yr
3 years  (105 salaries)

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₹1.8 L/yr - ₹5.4 L/yr
4 years  (94 salaries)

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₹1.8 L/yr - ₹6.5 L/yr
5 years  (85 salaries)

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₹2 L/yr - ₹6 L/yr
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Similar Designation salaries in Axis Bank

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₹2.2 L/yr - ₹10.2 L/yr
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₹1.55 L/yr - ₹4.5 L/yr
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₹1 L/yr - ₹5.54 L/yr
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₹1.2 L/yr - ₹4 L/yr
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₹1.9 L/yr - ₹4 L/yr
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₹4.5 L/yr - ₹12.78 L/yr
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₹2 L/yr - ₹3 L/yr
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₹1.15 L/yr - ₹5.15 L/yr
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₹1.35 L/yr - ₹6.6 L/yr
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₹2 L/yr - ₹3.5 L/yr

Top skills at Axis Bank for Customer Service Officer

Customer Service Sales LI Life Insurance Cross Selling Branch Banking Casa Banking Sales Current Account Retail Banking Relationship Management Revenue Generation Customer Service Sales Banking Operations

Salary related reviews for Axis Bank

3.5

Rated by 266 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 29 Aug 2017

4.0
 for  Salary and Benefits

Likes

Neither the salary nor the work culture was good but I loved working there because I didn't become a victim of their evil deeds as others did.

read more
  • Salary - Good
  • +4 more

Dislikes

The team members were not at all cooperative or helpful. A good healthy competition should be there among employees but it should not harm anyone and specially not on personal levels. That's what happens in this organization. Those who have a rough attitude towards customers and other staffs gets frequent promotions as they only show their true colours in front of everyone except the manager. And managers are so fool after getting huge number of complaints also believes on their eyes and help those double faced people grow more in the organization. Have suffered a lot throughout my career with this bank for 1.5yrs. I wanted to stay and work for a longer period but the behavior of few people made me quit so early. I have tried to contact the senior level people here but nothing helped because no one listens to a new comer. Here people used to gossip about each other's personal lives and even use bad words against female employees. I have proofs against many such people.

read more

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 04 Aug 2021

3.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is Transparent. I have learnt a Lots of things and enchanced our skills.

read more
  • Skill development - Excellent
  • +5 more

Dislikes

...mpany there is a lot of politics and then management doesn't address our issues. Career growth is good but salary was not good.

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BFSI, Investments & Trading Department

5.0
  •  posted on 09 May 2021

5.0
 for  Salary and Benefits

Likes

Good work environment and culture, Teammates are supportive, management is transparent, company policy is good , appraisals are fair and they give good salary hike and bonus every year

read more
  • Salary - Excellent
  • +5 more

Dislikes

Working hours is not appropriate late sitting in the branch is most inconvenient for the life balance

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Aug 2020

4.0
 for  Salary and Benefits

Likes

Good work culture . All Branch staff is supportive and collaborative . Back support is good and appraisal and salary hike are good during the financial year .

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  • Salary - Good
  • +6 more

Dislikes

Late work culture pressure of the sales target per day .. nowdays cut throat competition for promotion.

Customer Success, Service & Operations Department

4.0
  •  posted on 04 Oct 2019

2.0
 for  Salary and Benefits

Likes

Highly recommend this job but you have to stay in job for first 2 years no matter what work pressure you face then you can get a clear idea of what the job is

read more
  • Skill development - Good
  • +1 more

Dislikes

salary compensation for the work done is very poor

  • Salary - Poor
  • +2 more
see more salary related reviews

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Axis Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Axis Bank ?
The average salary of a Customer Service Officer at Axis Bank in India typically ranges from ₹1.0 Lakhs to ₹8.6 Lakhs per year, depending on experience (from 1 year to 10 years).

The top 10% of Customer Service Officer at Axis Bank earn more than ₹4.8 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Service Officer Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 600+ Axis Bank employees in India.
What is the estimated take home salary of a Customer Service Officer at Axis Bank in India?
The estimated take-home salary of a Customer Service Officer at Axis Bank in India typically ranges from ₹30,632 to ₹31,937 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹8.6 Lakhs per year for employees with experience ranging from 1 year to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 600+ salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Officer at Axis Bank ?
To be a Customer Service Officer at Axis Bank in india, the key skills required include:

  • - Customer Service
  • - Sales
  • - LI
  • - Life Insurance
  • - Cross Selling

These skills are highly valued at Axis Bank and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Service Officer in companies similar to Axis Bank in India?
The salary of a Customer Service Officer at companies similar to Axis Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest Group ₹3.1 Lakhs to ₹5.0 Lakhs per year
Bandhan Bank ₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank ₹2.1 Lakhs to ₹4.5 Lakhs per year
IndusInd Bank ₹1.8 Lakhs to ₹4.0 Lakhs per year
Yes Bank ₹2.0 Lakhs to ₹4.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at Axis Bank in India?
The salary growth for a Customer Service Officer at Axis Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Axis Bank:

Experience Average Salary Range
1 year ₹1.0 Lakhs to ₹5.0 Lakhs per year
2 years ₹1.5 Lakhs to ₹5.0 Lakhs per year
3 years ₹1.8 Lakhs to ₹5.4 Lakhs per year
4 years ₹1.8 Lakhs to ₹6.5 Lakhs per year
and so on.

Tell us how to improve this page.

Axis Bank Customer Service Officer salary in India ranges between ₹1 Lakh to ₹8.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 607 Axis Bank latest salaries received from various employees of Axis Bank.