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Axis Bank

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3.8

based on 24.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Service Officer salaries in India

Annual salary range
2 - 9 years exp.
₹1.5 Lakh - ₹7 Lakhs
Salary of majority employees
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25% more than the average Customer Service Officer Salary in Banking Companies for 2 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
2 - 8 years exp. (203 salaries)
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₹1.5 L/yr - ₹7 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
2 - 9 years exp. (182 salaries)
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₹1.8 L/yr - ₹6.5 L/yr

Finance & Accounting
Customer Service Officer Salary
2 - 6 years exp. (45 salaries)
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₹1.8 L/yr - ₹6.5 L/yr

Last Updated: 15 Dec 2024

Companies similar to Axis Bank for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Officer Salary

0 - 8 years exp. (135 salaries)

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₹1.3 L/yr - ₹6.5 L/yr

arrow icon 24% less
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ICICI Bank Customer Service Officer Salary

0 - 8 years exp. (911 salaries)

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₹1.3 L/yr - ₹5.2 L/yr

arrow icon 24% less
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₹1 L/yr - ₹5 L/yr

arrow icon 43% less
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₹1.5 L/yr - ₹4 L/yr

arrow icon 25% less
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Yes Bank Customer Service Officer Salary

0 - 8 years exp. (18 salaries)

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₹2.5 L/yr - ₹4.1 L/yr

arrow icon 21% less
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IndusInd Bank Customer Service Officer Salary

0 - 5 years exp. (59 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 23% less
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₹2.1 L/yr - ₹4.5 L/yr

arrow icon 17% less
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₹1.5 L/yr - ₹4.5 L/yr

arrow icon 23% less
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Bandhan Bank Customer Service Officer Salary

0 - 7 years exp. (29 salaries)

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₹2.3 L/yr - ₹4.8 L/yr

arrow icon 10% less
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Citibank Customer Service Officer Salary

0 - 5 years exp. (7 salaries)

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₹3.1 L/yr - ₹4.4 L/yr

arrow icon 3% more
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NatWest Group Customer Service Officer Salary

1 - 11 years exp. (7 salaries)

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₹3.1 L/yr - ₹5 L/yr

arrow icon 1% less
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₹1.9 L/yr - ₹4 L/yr

arrow icon 25% less
Customer Service Officer salary at Axis Bank ranges between ₹1.5 Lakh to ₹7 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 533 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service Officer

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Experience wise Axis Bank Customer Service Officer salaries

Last Updated: 15 Dec 2024

Experience Avg Annual Salary
2 years  (121 salaries)

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₹1.5 L/yr - ₹5.5 L/yr
3 years  (115 salaries)

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₹1.8 L/yr - ₹6.5 L/yr
4 years  (100 salaries)

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₹1.8 L/yr - ₹6.5 L/yr
5 years  (83 salaries)

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₹2 L/yr - ₹6 L/yr
6 years  (60 salaries)

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₹2.3 L/yr - ₹7 L/yr
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Similar Designation salaries in Axis Bank

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₹2.4 L/yr - ₹10.63 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.3 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹4.5 L/yr
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₹1.2 L/yr - ₹4 L/yr
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₹4.5 L/yr - ₹12.78 L/yr
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₹2 L/yr - ₹3 L/yr
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₹1.15 L/yr - ₹5.15 L/yr
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₹1.35 L/yr - ₹6.6 L/yr
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₹2 L/yr - ₹3.5 L/yr

Top skills at Axis Bank for Customer Service Officer

Customer Service Sales LI Life Insurance Cross Selling Branch Banking Casa Banking Sales Current Account Retail Banking Relationship Management Revenue Generation Customer Service Sales Banking Operations

Salary related reviews for Axis Bank

3.5

Rated by 263 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 29 Aug 2017

4.0
 for  Salary and Benefits

Likes

Neither the salary nor the work culture was good but I loved working there because I didn't become a victim of their evil deeds as others did.

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Dislikes

The team members were not at all cooperative or helpful. A good healthy competition should be there among employees but it should not harm anyone and specially not on personal levels. That's what happens in this organization. Those who have a rough attitude towards customers and other staffs gets frequent promotions as they only show their true colours in front of everyone except the manager. And managers are so fool after getting huge number of complaints also believes on their eyes and help those double faced people grow more in the organization. Have suffered a lot throughout my career with this bank for 1.5yrs. I wanted to stay and work for a longer period but the behavior of few people made me quit so early. I have tried to contact the senior level people here but nothing helped because no one listens to a new comer. Here people used to gossip about each other's personal lives and even use bad words against female employees. I have proofs against many such people.

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Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 04 Aug 2021

3.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is Transparent. I have learnt a Lots of things and enchanced our skills.

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Dislikes

...mpany there is a lot of politics and then management doesn't address our issues. Career growth is good but salary was not good.

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BFSI, Investments & Trading Department

5.0
  •  posted on 09 May 2021

5.0
 for  Salary and Benefits

Likes

Good work environment and culture, Teammates are supportive, management is transparent, company policy is good , appraisals are fair and they give good salary hike and bonus every year

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Dislikes

Working hours is not appropriate late sitting in the branch is most inconvenient for the life balance

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Aug 2020

4.0
 for  Salary and Benefits

Likes

Good work culture . All Branch staff is supportive and collaborative . Back support is good and appraisal and salary hike are good during the financial year .

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Dislikes

Late work culture pressure of the sales target per day .. nowdays cut throat competition for promotion.

Customer Success, Service & Operations Department

4.0
  •  posted on 04 Oct 2019

2.0
 for  Salary and Benefits

Likes

Highly recommend this job but you have to stay in job for first 2 years no matter what work pressure you face then you can get a clear idea of what the job is

read more

Dislikes

salary compensation for the work done is very poor

see more salary related reviews

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Axis Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Axis Bank?
Customer Service Officer salary at Axis Bank in India ranges between ₹1.5 Lakhs to ₹7.0 Lakhs for experience between 2 years to 9 years. According to our estimates it is 25% more than the average Customer Service Officer Salary in India. Salary estimates are based on 533 latest salaries received from various employees of Axis Bank India.
How does the salary of a Customer Service Officer at Axis Bank India compare with the average salary range for this job?
The average salary of a Customer Service Officer at Axis Bank is 25% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Officer at Axis Bank?
Customer Service, Sales, LI, Life Insurance and Cross Selling are some of the popular skills required to work as a Customer Service Officer at Axis Bank India.
Which similar companies are paying more than Axis Bank to a Customer Service Officer in India?
  • Citibank Customer Service Officer Salary - ₹3.1 Lakhs to ₹4.4 Lakhs per year
What is the salary of a Customer Service Officer in companies similar to Axis Bank in India?
  • NatWest Group Customer Service Officer Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
  • Bandhan Bank Customer Service Officer Salary - ₹2.3 Lakhs to ₹4.8 Lakhs per year
  • IDFC FIRST Bank Customer Service Officer Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year
  • Yes Bank Customer Service Officer Salary - ₹2.5 Lakhs to ₹4.1 Lakhs per year
  • AU Small Finance Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Service Officer at Axis Bank in India?
The estimated take-home salary of a Customer Service Officer at Axis Bank ranges between ₹30,295 per month to ₹31,605 per month in India. The take-home salary calculation is based on the average Axis Bank Customer Service Officer salary in India which ranges between ₹1.5 Lakhs to ₹7.0 Lakhs per year for employees with experience between 2 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Officer at Axis Bank?
According to AmbitionBox, 55% of the Axis Bank Customer Service Officers reported a notice period of 3 Months, 21% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 276 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Axis Bank Customer Service Officer salary in India ranges between ₹1.5 Lakh to ₹7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 533 Axis Bank latest salaries received from various employees of Axis Bank.