Axis Bank Customer Service Officer Salaries by 600+ Employees (Updated 2025)

1 - 10 years exp.

₹1.3 Lakh - ₹8.6 Lakhs

Salary of majority employees

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25% more than the average Customer Service Officer Salary in Banking Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 1 - 10 years exp. (238 salaries)	Unlock ₹1.5 L/yr - ₹8.6 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 1 - 9 years exp. (201 salaries)	Unlock ₹1.3 L/yr - ₹6.5 L/yr
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Finance & Accounting Customer Service Officer Salary 1 - 6 years exp. (54 salaries)	Unlock ₹1.8 L/yr - ₹6.5 L/yr

Last Updated: 1 Mar 2025

Companies similar to Axis Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (134 salaries)	Unlock ₹1.3 L/yr - ₹5.5 L/yr 26% less
ICICI Bank Customer Service Officer Salary 0 - 8 years exp. (871 salaries)	Unlock ₹1.5 L/yr - ₹5.2 L/yr 22% less
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State Bank of India Customer Service Officer Salary 0 - 11 years exp. (6 salaries)	Unlock ₹1 L/yr - ₹5 L/yr 42% less
Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (153 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 25% less
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (21 salaries)	Unlock ₹2 L/yr - ₹4.1 L/yr 22% less
IndusInd Bank Customer Service Officer Salary 0 - 5 years exp. (61 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr 24% less	1 job opening
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (39 salaries)	Unlock ₹2.1 L/yr - ₹4.5 L/yr 17% less
AU Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (214 salaries)	Unlock ₹1.6 L/yr - ₹4.8 L/yr 24% less
Bandhan Bank Customer Service Officer Salary 0 - 6 years exp. (29 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 10% less
Jana Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (12 salaries)	Unlock ₹1.6 L/yr - ₹3.9 L/yr 32% less
NatWest Group Customer Service Officer Salary 1 - 11 years exp. (7 salaries)	Unlock ₹3.1 L/yr - ₹5 L/yr 3% less
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Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr 26% less

Customer Service Officer salary at Axis Bank ranges between ₹1.3 Lakh to ₹8.6 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 619 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service Officer

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4 years exp.

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5 years exp.

3w ago

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5 years exp.

1mo ago

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5 years exp.

1mo ago

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1 year exp.

1mo ago

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1 year exp.

2mo ago

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6 years exp.

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5 years exp.

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8 years exp.

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8 years exp.

Experience wise Axis Bank Customer Service Officer salaries

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
1 year (106 salaries)	Unlock ₹1.3 L/yr - ₹4.8 L/yr
2 years (112 salaries)	Unlock ₹1.5 L/yr - ₹5.5 L/yr
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3 years (107 salaries)	Unlock ₹1.8 L/yr - ₹5.4 L/yr
4 years (96 salaries)	Unlock ₹1.8 L/yr - ₹6.5 L/yr
5 years (85 salaries)	Unlock ₹2 L/yr - ₹6 L/yr
6 years (57 salaries)	Unlock ₹2.3 L/yr - ₹6 L/yr
7 years (31 salaries)	Unlock ₹2.8 L/yr - ₹6.6 L/yr
8 years (18 salaries)	Unlock ₹3 L/yr - ₹6.6 L/yr
9 years (4 salaries)	Unlock ₹4.5 L/yr - ₹6.5 L/yr
10 years (3 salaries)	Unlock ₹4.8 L/yr - ₹8.6 L/yr

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Similar Designation salaries in Axis Bank

Customer Service Manager Salary

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Customer Service Associate Salary

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Customer Service Executive Salary

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₹1.15 L/yr - ₹5.42 L/yr

Customer Care Executive Salary

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Customer Service Representative Salary

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₹1.9 L/yr - ₹4 L/yr

Service Engineer Salary

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Customer Support Executive Salary

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₹1.15 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(85 salaries)

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₹1.35 L/yr - ₹6.6 L/yr

Senior Customer Service Executive Salary

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₹2 L/yr - ₹3.5 L/yr

Top skills at Axis Bank for Customer Service Officer

Customer Service Sales LI Life Insurance Cross Selling Branch Banking Casa Banking Sales Current Account Retail Banking Relationship Management Revenue Generation Customer Service Sales Banking Operations

Salary related reviews for Axis Bank

3.5

Rated by 266 employees for salary & benefits

Customer Service Officer in Baharampur

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 29 Aug 2017

4.0

for Salary and Benefits

Likes

Neither the salary nor the work culture was good but I loved working there because I didn't become a victim of their evil deeds as others did.

Salary - Good

+4 more

Dislikes

The team members were not at all cooperative or helpful. A good healthy competition should be there among employees but it should not harm anyone and specially not on personal levels. That's what happens in this organization. Those who have a rough attitude towards customers and other staffs gets frequent promotions as they only show their true colours in front of everyone except the manager. And managers are so fool after getting huge number of complaints also believes on their eyes and help those double faced people grow more in the organization. Have suffered a lot throughout my career with this bank for 1.5yrs. I wanted to stay and work for a longer period but the behavior of few people made me quit so early. I have tried to contact the senior level people here but nothing helped because no one listens to a new comer. Here people used to gossip about each other's personal lives and even use bad words against female employees. I have proofs against many such people.

Customer Service Officer in Noida Sector 128

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Aug 2021

3.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is Transparent. I have learnt a Lots of things and enchanced our skills.

Skill development - Excellent

+5 more

Dislikes

...mpany there is a lot of politics and then management doesn't address our issues. Career growth is good but salary was not good.

Customer Service Officer in Kuchinda

BFSI, Investments & Trading Department

5.0

• posted on 09 May 2021

5.0

for Salary and Benefits

Likes

Good work environment and culture, Teammates are supportive, management is transparent, company policy is good , appraisals are fair and they give good salary hike and bonus every year

Salary - Excellent

+5 more

Dislikes

Working hours is not appropriate late sitting in the branch is most inconvenient for the life balance

Customer Service Officer in Pilibhit

Customer Success, Service & Operations Department

4.0

• posted on 11 Aug 2020

4.0

for Salary and Benefits

Likes

Good work culture . All Branch staff is supportive and collaborative . Back support is good and appraisal and salary hike are good during the financial year .

Salary - Good

+6 more

Dislikes

Late work culture pressure of the sales target per day .. nowdays cut throat competition for promotion.

Customer Service Officer in Chennai

Customer Success, Service & Operations Department

4.0

• posted on 04 Oct 2019

2.0

for Salary and Benefits

Likes

Highly recommend this job but you have to stay in job for first 2 years no matter what work pressure you face then you can get a clear idea of what the job is

Skill development - Good

+1 more

Dislikes

salary compensation for the work done is very poor

Salary - Poor

+2 more

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Axis Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Axis Bank?

Customer Service Officer salary at Axis Bank in India ranges between ₹1.3 Lakhs to ₹8.6 Lakhs for experience between 1 years to 10 years. According to our estimates it is 25% more than the average Customer Service Officer Salary in India. Salary estimates are based on 619 latest salaries received from various employees of Axis Bank India.

How does the salary of a Customer Service Officer at Axis Bank India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Axis Bank is 25% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Officer at Axis Bank?

Customer Service, Sales, LI, Life Insurance and Cross Selling are some of the popular skills required to work as a Customer Service Officer at Axis Bank India.

What is the salary of a Customer Service Officer in companies similar to Axis Bank in India?

NatWest Group Customer Service Officer Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank Customer Service Officer Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Axis Bank in India?

The estimated take-home salary of a Customer Service Officer at Axis Bank ranges between ₹30,696 per month to ₹32,000 per month in India. The take-home salary calculation is based on the average Axis Bank Customer Service Officer salary in India which ranges between ₹1.3 Lakhs to ₹8.6 Lakhs per year for employees with experience between 1 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Axis Bank?

According to AmbitionBox, 55% of the Axis Bank Customer Service Officers reported a notice period of 3 Months, 20% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 256 responses on AmbitionBox in last 2 years.

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Axis Bank Customer Service Officer Salaries by Location

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Axis Bank Customer Service Officer Salaries

Axis Bank Customer Service Officer salary in India ranges between ₹1.3 Lakh to ₹8.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 619 Axis Bank latest salaries received from various employees of Axis Bank.

Axis Bank Customer Service Officer salaries in India (Updated 2025)

Companies similar to Axis Bank for Customer Service Officer

Latest annual salaries shared by Axis Bank Customer Service Officer

Experience wise Axis Bank Customer Service Officer salaries

Similar Designation salaries in Axis Bank

Top skills at Axis Bank for Customer Service Officer

Salary related reviews for Axis Bank

Customer Service Officer in Baharampur

Customer Service Officer in Noida Sector 128

Customer Service Officer in Kuchinda

Customer Service Officer in Pilibhit

Customer Service Officer in Chennai

Axis Bank Customer Service Officer Salary FAQs

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Axis Bank Customer Service Officer Salaries by Location