Axis Bank Customer Service Officer salaries in Mumbai (Updated 2025)

Likes

Neither the salary nor the work culture was good but I loved working there because I didn't become a victim of their evil deeds as others did.

Dislikes

The team members were not at all cooperative or helpful. A good healthy competition should be there among employees but it should not harm anyone and specially not on personal levels. That's what happens in this organization. Those who have a rough attitude towards customers and other staffs gets frequent promotions as they only show their true colours in front of everyone except the manager. And managers are so fool after getting huge number of complaints also believes on their eyes and help those double faced people grow more in the organization. Have suffered a lot throughout my career with this bank for 1.5yrs. I wanted to stay and work for a longer period but the behavior of few people made me quit so early. I have tried to contact the senior level people here but nothing helped because no one listens to a new comer. Here people used to gossip about each other's personal lives and even use bad words against female employees. I have proofs against many such people.

Likes

Good work environment and culture. Teammates are supportive and the management is Transparent. I have learnt a Lots of things and enchanced our skills.

Dislikes

...mpany there is a lot of politics and then management doesn't address our issues. Career growth is good but salary was not good.

Likes

Good work environment and culture, Teammates are supportive, management is transparent, company policy is good , appraisals are fair and they give good salary hike and bonus every year

Dislikes

Working hours is not appropriate late sitting in the branch is most inconvenient for the life balance

Likes

Good work culture . All Branch staff is supportive and collaborative . Back support is good and appraisal and salary hike are good during the financial year .

Dislikes

Late work culture pressure of the sales target per day .. nowdays cut throat competition for promotion.

Likes

Highly recommend this job but you have to stay in job for first 2 years no matter what work pressure you face then you can get a clear idea of what the job is

Dislikes

salary compensation for the work done is very poor