Axis Bank Customer Service Representative Salaries by 10+ Employees (Updated 2025)

1 - 4 years exp.

₹1.9 Lakh - ₹4 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Service Representative Salary in Banking Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 1 - 4 years exp. (4 salaries)	₹2.5 L/yr - ₹3.8 L/yr
BFSI, Investments & Trading Customer Service Representative Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
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Finance & Accounting Customer Service Representative Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr

Last Updated: 14 Mar 2025

Companies similar to Axis Bank for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Representative Salary 0 - 4 years exp. (16 salaries)	₹1.8 L/yr - ₹3.8 L/yr 9% less
HDFC Bank Customer Service Representative Salary 0 - 4 years exp. (14 salaries)	₹1.2 L/yr - ₹4.2 L/yr 18% less
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Jana Small Finance Bank Customer Service Representative Salary 1 - 5 years exp. (13 salaries)	₹1.8 L/yr - ₹2.8 L/yr 21% less
IDFC FIRST Bank Customer Service Representative Salary 0 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 2% more
Kotak Mahindra Bank Customer Service Representative Salary 0 - 5 years exp. (9 salaries)	₹1.8 L/yr - ₹2.9 L/yr 17% less
IndusInd Bank Customer Service Representative Salary 1 - 4 years exp. (5 salaries)	₹2 L/yr - ₹4.4 L/yr 13% less
RBL Bank Customer Service Representative Salary 0 - 4 years exp. (5 salaries)	₹2 L/yr - ₹2.5 L/yr 31% less
State Bank of India Customer Service Representative Salary 3 - 5 years exp. (5 salaries)	₹1.2 L/yr - ₹3.5 L/yr 13% less
Standard Chartered Customer Service Representative Salary 0 - 4 years exp. (4 salaries)	₹1.5 L/yr - ₹4 L/yr 16% less
Barclays Customer Service Representative Salary 1 - 11 years exp. (4 salaries)	₹4.2 L/yr - ₹6 L/yr 77% more
Union Bank of India Customer Service Representative Salary 2 - 17 years exp. (4 salaries)	₹3.2 L/yr - ₹4.8 L/yr 38% more
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AU Small Finance Bank Customer Service Representative Salary 0 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹3.5 L/yr 23% less
NatWest Group Customer Service Representative Salary 1 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹4.5 L/yr 2% less
Yes Bank Customer Service Representative Salary 7 - 8 years exp. (3 salaries)	₹2.8 L/yr - ₹4.7 L/yr 14% more
Bank of America Customer Service Representative Salary 4 - 5 years exp. (3 salaries)	₹2.1 L/yr - ₹7 L/yr 54% more

Customer Service Representative salary at Axis Bank ranges between ₹1.9 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 12 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Customer Service Representative salaries

Last Updated: 14 Mar 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹2.5 L/yr - ₹3.3 L/yr
2 years (4 salaries)	₹1.9 L/yr - ₹3.3 L/yr
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3 years (3 salaries)	₹1.9 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr

Similar Designation salaries in Axis Bank

Customer Service Executive Salary

(178 salaries)

₹1.15 L/yr - ₹5.54 L/yr

Customer Service Associate Salary

(80 salaries)

₹1.55 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(111 salaries)

₹2.2 L/yr - ₹10.2 L/yr

Customer Service Officer Salary

(614 salaries)

₹1.3 L/yr - ₹8.5 L/yr

Customer Care Executive Salary

(57 salaries)

₹1.2 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

(52 salaries)

₹1.15 L/yr - ₹5.15 L/yr

Customer Support Associate Salary

(8 salaries)

₹2 L/yr - ₹3 L/yr

Senior Customer Service Executive Salary

(12 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Relationship Manager Salary

(85 salaries)

₹1.35 L/yr - ₹6.6 L/yr

Service Engineer Salary

(5 salaries)

₹4.5 L/yr - ₹12.78 L/yr

Top skills at Axis Bank for Customer Service Representative

Medical Billing Case Communication Skills

Salary related reviews for Axis Bank

1.8

Rated by 3 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

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Axis Bank Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Axis Bank ?

The average salary of a Customer Service Representative at Axis Bank in India typically ranges from ₹1.9 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Service Representative at Axis Bank earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Representative Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Axis Bank employees in India.

What is the estimated take home salary of a Customer Service Representative at Axis Bank in India?

The estimated take-home salary of a Customer Service Representative at Axis Bank in India typically ranges from ₹21,846 to ₹23,332 per month. This is based on the average salary range of ₹1.9 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Representative at Axis Bank ?

To be a Customer Service Representative at Axis Bank in india, the key skills required include:

- Medical Billing
- Case
- Communication Skills

These skills are highly valued at Axis Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Axis Bank for Customer Service Representative in India?

Barclays	₹4.2 Lakhs to ₹6.0 Lakhs per year
Bank of America	₹2.1 Lakhs to ₹7.0 Lakhs per year
Union Bank of India	₹3.2 Lakhs to ₹4.8 Lakhs per year
Yes Bank	₹2.8 Lakhs to ₹4.7 Lakhs per year
IDFC FIRST Bank	₹2.0 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.

What is the salary of a Customer Service Representative in companies similar to Axis Bank in India?

The salary of a Customer Service Representative at companies similar to Axis Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest Group	₹2.2 Lakhs to ₹4.5 Lakhs per year
ICICI Bank	₹1.8 Lakhs to ₹3.8 Lakhs per year
IndusInd Bank	₹2.0 Lakhs to ₹4.4 Lakhs per year
State Bank of India	₹1.2 Lakhs to ₹3.5 Lakhs per year
Standard Chartered	₹1.5 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at Axis Bank in India?

The salary growth for a Customer Service Representative at Axis Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Axis Bank:

Experience	Average Salary Range
1 year	₹2.5 Lakhs to ₹3.3 Lakhs per year
2 years	₹1.9 Lakhs to ₹3.3 Lakhs per year
3 years	₹1.9 Lakhs to ₹4.0 Lakhs per year
4 years	₹3.0 Lakhs to ₹3.5 Lakhs per year

and so on.

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Axis Bank Customer Service Representative Salaries

Axis Bank Customer Service Representative salary in India ranges between ₹1.9 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Axis Bank latest salaries received from various employees of Axis Bank.