Jana Small Finance Bank Customer Service Representative Salaries by 10+ Employees (Updated 2025)

1 - 4 years exp.

₹1.8 Lakh - ₹3.2 Lakhs

Salary of majority employees

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27% less than the average Customer Service Representative Salary in Banking Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 2 - 4 years exp. (4 salaries)	Unlock ₹2 L/yr - ₹3.2 L/yr
Finance & Accounting Customer Service Representative Salary 1 - 4 years exp. (3 salaries)	Unlock ₹1.8 L/yr - ₹2.5 L/yr
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CSR & Social Service Customer Service Representative Salary 2 - 3 years exp. (3 salaries)	Unlock ₹1.9 L/yr - ₹2.6 L/yr
BFSI, Investments & Trading Customer Service Representative Salary 2 years exp. (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹2.5 L/yr

Last Updated: 10 Jan 2025

Companies similar to Jana Small Finance Bank for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Utkarsh Small Finance Bank Customer Service Representative Salary 0 - 2 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹3.4 L/yr 37% more
ICICI Bank Customer Service Representative Salary 0 - 4 years exp. (16 salaries)	Unlock ₹1.8 L/yr - ₹3.8 L/yr 21% more
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HDFC Bank Customer Service Representative Salary 0 - 4 years exp. (14 salaries)	Unlock ₹1.2 L/yr - ₹4.2 L/yr 8% more
Axis Bank Customer Service Representative Salary 0 - 4 years exp. (12 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr 26% more
IDFC FIRST Bank Customer Service Representative Salary 0 - 5 years exp. (11 salaries)	Unlock ₹2 L/yr - ₹4 L/yr 35% more
Ujjivan Small Finance Bank Customer Service Representative Salary 2 - 9 years exp. (8 salaries)	Unlock ₹2.8 L/yr - ₹5.5 L/yr 78% more
Kotak Mahindra Bank Customer Service Representative Salary 0 - 4 years exp. (8 salaries)	Unlock ₹2.5 L/yr - ₹4.5 L/yr 21% more
IndusInd Bank Customer Service Representative Salary 1 - 4 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹4.4 L/yr 16% more
RBL Bank Customer Service Representative Salary 0 - 4 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹2.5 L/yr 9% less
HSBC Global Banking and Markets Customer Service Representative Salary 0 - 8 years exp. (4 salaries)	Unlock ₹3 L/yr - ₹6 L/yr 112% more
Standard Chartered Customer Service Representative Salary 0 - 4 years exp. (4 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 12% more
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Union Bank of India Customer Service Representative Salary 2 - 17 years exp. (4 salaries)	Unlock ₹3.2 L/yr - ₹4.8 L/yr 83% more
Yes Bank Customer Service Representative Salary 7 - 8 years exp. (3 salaries)	Unlock ₹2.8 L/yr - ₹4.7 L/yr 52% more
Emirates NBD Customer Service Representative Salary 1 - 7 years exp. (3 salaries)	Unlock ₹2 L/yr - ₹24 L/yr 365% more

Customer Service Representative salary at Jana Small Finance Bank ranges between ₹1.8 Lakh to ₹3.2 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 13 latest salaries received from various employees of Jana Small Finance Bank.

Latest annual salaries shared by Jana Small Finance Bank Customer Service Representative

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Experience wise Jana Small Finance Bank Customer Service Representative salaries

Last Updated: 10 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹3.3 L/yr
2 years (5 salaries)	Unlock ₹1.9 L/yr - ₹3.7 L/yr
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3 years (3 salaries)	Unlock ₹1.9 L/yr - ₹2.8 L/yr
4 years (4 salaries)	Unlock ₹2.5 L/yr - ₹3.2 L/yr

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Customer Service Associate Salary

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Customer Service Manager Salary

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Customer Service Officer Salary

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₹1.61 L/yr - ₹3.9 L/yr

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Customer Support Executive Salary

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Senior Customer Service Executive Salary

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Customer Relationship Manager Salary

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₹1.25 L/yr - ₹4.18 L/yr

Service Engineer Salary

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Salary related reviews for Jana Small Finance Bank

3.8

Rated by 2 employees for salary & benefits

Relationship Manager in Pune

Full Time

Sales & Business Development Department

1.0

• posted on 14 Apr 2023

3.0

for Salary and Benefits

Likes

On time salary is the only thing that is good.

Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Skill development - Poor

+4 more

Branch Manager in Cuttack

Full Time

Marketing & Communication Department

2.0

• posted on 10 Aug 2023

4.0

for Salary and Benefits

Likes

They offer better salary than other small finance nothing else

Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Skill development - Poor

+5 more

Telecalling Executive in Chhatti

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 01 Aug 2024

3.0

for Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

Skill development - Good

+1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

Job security - Poor

+1 more

Sales Executive in Bangalore Rural

Full Time

Finance & Accounting Department

4.0

• posted on 28 Nov 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

Salary - Good

+6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

Branch Manager in Nagaon

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Jun 2023

4.0

for Salary and Benefits

Likes

Salary

Salary - Good

Dislikes

There is no job security. During Covid-19 pendamic the company fired some good employees for the sake of cost cutting which is inhuman and put the families of those employees into jeopardize. Moreover the office infrastructure is very poor. No Air conditioner, no power backup, faulty desktops and printers etc .

Skill development - Poor

+3 more

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2w (edited)

an associate vice president

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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Jana Small Finance Bank Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Jana Small Finance Bank?

Customer Service Representative salary at Jana Small Finance Bank in India ranges between ₹1.8 Lakhs to ₹3.2 Lakhs for experience between 1 years to 4 years. According to our estimates it is 27% less than the average Customer Service Representative Salary in India. Salary estimates are based on 13 latest salaries received from various employees of Jana Small Finance Bank India.

How does the salary of a Customer Service Representative at Jana Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Service Representative at Jana Small Finance Bank is 27% less than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than Jana Small Finance Bank to a Customer Service Representative in India?

Emirates NBD Customer Service Representative Salary - ₹2.0 Lakhs to ₹24.0 Lakhs per year
HSBC Global Banking and Markets Customer Service Representative Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Union Bank of India Customer Service Representative Salary - ₹3.2 Lakhs to ₹4.8 Lakhs per year
Ujjivan Small Finance Bank Customer Service Representative Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
Yes Bank Customer Service Representative Salary - ₹2.8 Lakhs to ₹4.7 Lakhs per year

What is the salary of a Customer Service Representative in companies similar to Jana Small Finance Bank in India?

Utkarsh Small Finance Bank Customer Service Representative Salary - ₹3.0 Lakhs to ₹3.4 Lakhs per year
IDFC FIRST Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Axis Bank Customer Service Representative Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Customer Service Representative Salary - ₹1.8 Lakhs to ₹3.8 Lakhs per year
Kotak Mahindra Bank Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Service Representative at Jana Small Finance Bank in India?

The estimated take-home salary of a Customer Service Representative at Jana Small Finance Bank ranges between ₹15,911 per month to ₹17,557 per month in India. The take-home salary calculation is based on the average Jana Small Finance Bank Customer Service Representative salary in India which ranges between ₹1.8 Lakhs to ₹3.2 Lakhs per year for employees with experience between 1 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Representative at Jana Small Finance Bank?

According to AmbitionBox, 100% of the Jana Small Finance Bank Customer Service Representatives reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

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Jana Small Finance Bank Customer Service Representative Salaries

Jana Small Finance Bank Customer Service Representative salary in India ranges between ₹1.8 Lakh to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.