Kotak Mahindra Bank Customer Service Representative Salaries by 8 Employees (Updated 2025)

0 - 4 years exp.

₹2.5 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

12% less than the average Customer Service Representative Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 0 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹4.5 L/yr
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Sales & Business Development Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2.7 L/yr - ₹2.9 L/yr

Last Updated: 13 Dec 2024

Companies similar to Kotak Mahindra Bank for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Representative Salary 1 - 4 years exp. (12 salaries)	₹1.6 L/yr - ₹3.5 L/yr 17% less
ICICI Bank Customer Service Representative Salary 0 - 4 years exp. (16 salaries)	₹1.8 L/yr - ₹3.8 L/yr At par
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Axis Bank Customer Service Representative Salary 0 - 4 years exp. (12 salaries)	₹1.9 L/yr - ₹4 L/yr 4% more
State Bank of India Customer Service Representative Salary 3 - 5 years exp. (5 salaries)	₹1.2 L/yr - ₹3.5 L/yr 4% less
IndusInd Bank Customer Service Representative Salary 1 - 4 years exp. (5 salaries)	₹2 L/yr - ₹4.4 L/yr 4% less
Yes Bank Customer Service Representative Salary 7 - 8 years exp. (3 salaries)	₹2.8 L/yr - ₹4.7 L/yr 26% more
IDFC FIRST Bank Customer Service Representative Salary 0 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 12% more
RBL Bank Customer Service Representative Salary 0 - 4 years exp. (5 salaries)	₹2 L/yr - ₹2.5 L/yr 25% less
Jana Small Finance Bank Customer Service Representative Salary 1 - 4 years exp. (13 salaries)	₹1.8 L/yr - ₹3.2 L/yr 17% less
Ujjivan Small Finance Bank Customer Service Representative Salary 2 - 9 years exp. (8 salaries)	₹2.8 L/yr - ₹5.5 L/yr 46% more
HSBC Global Banking and Markets Customer Service Representative Salary 0 - 8 years exp. (4 salaries)	₹3 L/yr - ₹6 L/yr 75% more
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Union Bank of India Customer Service Representative Salary 2 - 17 years exp. (4 salaries)	₹3.2 L/yr - ₹4.8 L/yr 51% more
South Indian Bank Customer Service Representative Salary 1 - 5 years exp. (3 salaries)	₹5 L/yr - ₹5.5 L/yr 86% more
Utkarsh Small Finance Bank Customer Service Representative Salary 0 - 2 years exp. (3 salaries)	₹3 L/yr - ₹3.4 L/yr 13% more

Customer Service Representative salary at Kotak Mahindra Bank ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 8 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Service Representative salaries

Last Updated: 13 Dec 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.8 L/yr
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.9 L/yr
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2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹5 L/yr
3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹2.9 L/yr
4 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹4.5 L/yr

Similar Designation salaries in Kotak Mahindra Bank

Customer Service Executive Salary

(126 salaries)

₹1.55 L/yr - ₹4.5 L/yr

Customer Service Associate Salary

(27 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Service Manager Salary

(67 salaries)

₹2 L/yr - ₹7.5 L/yr

Customer Service Officer Salary

(146 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Care Executive Salary

(42 salaries)

₹1.4 L/yr - ₹5 L/yr

Customer Support Executive Salary

(14 salaries)

₹1.5 L/yr - ₹4.18 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.8 L/yr - ₹3.6 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹4 L/yr - ₹11.1 L/yr

Customer Relationship Manager Salary

(37 salaries)

₹1.8 L/yr - ₹6.75 L/yr

Service Engineer Salary

(4 salaries)

₹2 L/yr - ₹4 L/yr

Salary related reviews for Kotak Mahindra Bank

2.4

Rated by 3 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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What people are saying about Kotak Mahindra Bank

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malleshkuruva

works at

Kotak Mahindra Bank

How to get more interview calls and which website better to upload resume

Hello everyone, I have 3.6years of experience in the bank industry.i want to left from my current organisation to another organisation. My current CTC is 4.75lpa and how much CTC can I expect from another organisation. Kindly suggest me.

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Kotak Mahindra Bank Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Kotak Mahindra Bank?

Customer Service Representative salary at Kotak Mahindra Bank in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 12% less than the average Customer Service Representative Salary in India. Salary estimates are based on 8 latest salaries received from various employees of Kotak Mahindra Bank India.

How does the salary of a Customer Service Representative at Kotak Mahindra Bank India compare with the average salary range for this job?

The average salary of a Customer Service Representative at Kotak Mahindra Bank is 12% less than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than Kotak Mahindra Bank to a Customer Service Representative in India?

South Indian Bank Customer Service Representative Salary - ₹5.0 Lakhs to ₹5.5 Lakhs per year
HSBC Global Banking and Markets Customer Service Representative Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Union Bank of India Customer Service Representative Salary - ₹3.2 Lakhs to ₹4.8 Lakhs per year
Ujjivan Small Finance Bank Customer Service Representative Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
Yes Bank Customer Service Representative Salary - ₹2.8 Lakhs to ₹4.7 Lakhs per year

What is the salary of a Customer Service Representative in companies similar to Kotak Mahindra Bank in India?

Utkarsh Small Finance Bank Customer Service Representative Salary - ₹3.0 Lakhs to ₹3.4 Lakhs per year
IDFC FIRST Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Axis Bank Customer Service Representative Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Customer Service Representative Salary - ₹1.8 Lakhs to ₹3.8 Lakhs per year
IndusInd Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.4 Lakhs per year

What is the estimated take home salary of a Customer Service Representative at Kotak Mahindra Bank in India?

The estimated take-home salary of a Customer Service Representative at Kotak Mahindra Bank ranges between ₹19,686 per month to ₹21,354 per month in India. The take-home salary calculation is based on the average Kotak Mahindra Bank Customer Service Representative salary in India which ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Representative at Kotak Mahindra Bank?

According to AmbitionBox, 38% of the Kotak Mahindra Bank Customer Service Representatives reported a notice period of 3 Months, 31% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Service Representative Salaries

Kotak Mahindra Bank Customer Service Representative salary in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Customer Service Representative salaries in India

Companies similar to Kotak Mahindra Bank for Customer Service Representative

Latest annual salaries shared by Kotak Mahindra Bank Customer Service Representative

Experience wise Kotak Mahindra Bank Customer Service Representative salaries

Similar Designation salaries in Kotak Mahindra Bank

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Deputy Manager in Vadodara

Deputy Manager in Kolkata

Deputy Manager in Mumbai

Deputy Manager in Thane

Kotak Mahindra Bank Customer Service Representative Salary FAQs

Tell us how to improve this page.