Kotak Mahindra Bank Customer Care Executive Salaries by 40+ Employees (Updated 2025)

1 - 6 years exp.

₹1.4 Lakh - ₹5 Lakhs

Salary of majority employees

20% more than the average Customer Care Executive Salary in Banking Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 - 6 years exp. (23 salaries)	₹1.5 L/yr - ₹4.3 L/yr
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BFSI, Investments & Trading Customer Care Executive Salary 1 - 5 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹3.6 L/yr

Last Updated: 20 Jan 2025

Companies similar to Kotak Mahindra Bank for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Care Executive Salary 0 - 6 years exp. (516 salaries)	₹1.2 L/yr - ₹5 L/yr 5% more
ICICI Bank Customer Care Executive Salary 1 - 6 years exp. (108 salaries)	₹1.5 L/yr - ₹5 L/yr 3% less
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Axis Bank Customer Care Executive Salary 0 - 4 years exp. (57 salaries)	₹1.2 L/yr - ₹4.5 L/yr 17% less
State Bank of India Customer Care Executive Salary 2 - 6 years exp. (4 salaries)	₹1 L/yr - ₹1.6 L/yr 50% less
IndusInd Bank Customer Care Executive Salary 1 - 5 years exp. (36 salaries)	₹1.5 L/yr - ₹4.5 L/yr 9% less
Yes Bank Customer Care Executive Salary 1 - 6 years exp. (29 salaries)	₹1.8 L/yr - ₹4 L/yr 13% less
IDFC FIRST Bank Customer Care Executive Salary 0 - 6 years exp. (51 salaries)	₹1.2 L/yr - ₹4.5 L/yr 2% more
RBL Bank Customer Care Executive Salary 0 - 4 years exp. (13 salaries)	₹2 L/yr - ₹3.2 L/yr 24% less
Bandhan Bank Customer Care Executive Salary 1 - 8 years exp. (75 salaries)	₹1.5 L/yr - ₹6 L/yr 21% more
Ujjivan Small Finance Bank Customer Care Executive Salary 0 - 9 years exp. (17 salaries)	₹2.2 L/yr - ₹4.6 L/yr 22% more
Paytm Payments Bank Customer Care Executive Salary 0 - 5 years exp. (16 salaries)	₹1.8 L/yr - ₹3.8 L/yr 16% less
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Jana Small Finance Bank Customer Care Executive Salary 0 - 5 years exp. (9 salaries)	₹1.8 L/yr - ₹2.5 L/yr 27% less
South Indian Bank Customer Care Executive Salary 0 - 3 years exp. (7 salaries)	₹1.8 L/yr - ₹3 L/yr 18% less
IDBI Bank Customer Care Executive Salary 1 - 7 years exp. (6 salaries)	₹1.5 L/yr - ₹2.5 L/yr 36% less
Canara Bank Customer Care Executive Salary 0 - 4 years exp. (6 salaries)	₹1.4 L/yr - ₹3.5 L/yr 8% less
HSBC Global Banking and Markets Customer Care Executive Salary 0 - 5 years exp. (5 salaries)	₹3 L/yr - ₹4.8 L/yr 34% more
Union Bank of India Customer Care Executive Salary 0 - 5 years exp. (4 salaries)	₹1.1 L/yr - ₹2.2 L/yr 40% less
Utkarsh Small Finance Bank Customer Care Executive Salary 0 - 3 years exp. (4 salaries)	₹1.8 L/yr - ₹2.2 L/yr 36% less
UCO Bank Customer Care Executive Salary 2 - 3 years exp. (3 salaries)	₹1.3 L/yr - ₹1.8 L/yr 52% less

Customer Care Executive salary at Kotak Mahindra Bank ranges between ₹1.4 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 42 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Care Executive salaries

Last Updated: 20 Jan 2025

Experience	Avg Annual Salary
1 year (10 salaries)	₹1.8 L/yr - ₹5 L/yr
2 years (12 salaries)	₹1.4 L/yr - ₹3.6 L/yr
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3 years (9 salaries)	₹2 L/yr - ₹4 L/yr
4 years (6 salaries)	₹2 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.7 L/yr
6 years (3 salaries)	₹3 L/yr - ₹4.3 L/yr

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From

Customer Care Executive

1 - 6 years exp.

Customer Service Executive

₹

Lakhs/yr

0 - 5 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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₹2 L/yr - ₹7.5 L/yr

Customer Support Associate Salary

(4 salaries)

₹2 L/yr - ₹3.15 L/yr

Customer Service Representative Salary

(8 salaries)

₹2.5 L/yr - ₹4.5 L/yr

Top skills at Kotak Mahindra Bank for Customer Care Executive

Inbound Voice Process inbound voice process Customer Care Customer Service Customer Handling Customer Relationship customer support voice process Customer Relationship Customer Service BPO Customer Service Bpo Voice Call Center Management

Salary related reviews for Kotak Mahindra Bank

4.9

Rated by 4 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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What people are saying about Kotak Mahindra Bank

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Kotak Mahindra Bank Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Kotak Mahindra Bank?

Customer Care Executive salary at Kotak Mahindra Bank in India ranges between ₹1.4 Lakhs to ₹5.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 20% more than the average Customer Care Executive Salary in India. Salary estimates are based on 42 latest salaries received from various employees of Kotak Mahindra Bank India.

How does the salary of a Customer Care Executive at Kotak Mahindra Bank India compare with the average salary range for this job?

The average salary of a Customer Care Executive at Kotak Mahindra Bank is 20% more than the average salary of a Customer Care Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Executive at Kotak Mahindra Bank?

Inbound Voice Process, inbound voice process, Customer Care, Customer Service and Customer Handling are some of the popular skills required to work as a Customer Care Executive at Kotak Mahindra Bank India.

Which similar companies are paying more than Kotak Mahindra Bank to a Customer Care Executive in India?

HSBC Global Banking and Markets Customer Care Executive Salary - ₹3.0 Lakhs to ₹4.8 Lakhs per year
Ujjivan Small Finance Bank Customer Care Executive Salary - ₹2.2 Lakhs to ₹4.6 Lakhs per year
Bandhan Bank Customer Care Executive Salary - ₹1.5 Lakhs to ₹6.0 Lakhs per year
HDFC Bank Customer Care Executive Salary - ₹1.2 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank Customer Care Executive Salary - ₹1.2 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Care Executive in companies similar to Kotak Mahindra Bank in India?

ICICI Bank Customer Care Executive Salary - ₹1.5 Lakhs to ₹5.0 Lakhs per year
Canara Bank Customer Care Executive Salary - ₹1.4 Lakhs to ₹3.5 Lakhs per year
IndusInd Bank Customer Care Executive Salary - ₹1.5 Lakhs to ₹4.5 Lakhs per year
Yes Bank Customer Care Executive Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
Paytm Payments Bank Customer Care Executive Salary - ₹1.8 Lakhs to ₹3.8 Lakhs per year

What is the estimated take home salary of a Customer Care Executive at Kotak Mahindra Bank in India?

The estimated take-home salary of a Customer Care Executive at Kotak Mahindra Bank ranges between ₹22,349 per month to ₹23,827 per month in India. The take-home salary calculation is based on the average Kotak Mahindra Bank Customer Care Executive salary in India which ranges between ₹1.4 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Kotak Mahindra Bank?

According to AmbitionBox, 36% of the Kotak Mahindra Bank Customer Care Executives reported a notice period of 1 Month, 33% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 36 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Care Executive Salaries by Location

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Kotak Mahindra Bank Customer Care Executive Salaries

Kotak Mahindra Bank Customer Care Executive salary in India ranges between ₹1.4 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 42 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Customer Care Executive salaries in India (Updated 2025)

Companies similar to Kotak Mahindra Bank for Customer Care Executive

Latest annual salaries shared by Kotak Mahindra Bank Customer Care Executive

Experience wise Kotak Mahindra Bank Customer Care Executive salaries

Similar Designation salaries in Kotak Mahindra Bank

Top skills at Kotak Mahindra Bank for Customer Care Executive

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Deputy Manager in Vadodara

Deputy Manager in Kolkata

Deputy Manager in Mumbai

Deputy Manager in Thane

Kotak Mahindra Bank Customer Care Executive Salary FAQs

Tell us how to improve this page.

Kotak Mahindra Bank Customer Care Executive Salaries by Location