Kotak Mahindra Bank Mumbai Customer Care Executive Salaries by 10+ Employees (Updated 2025)

1 - 6 years exp.

₹1.8 Lakh - ₹5 Lakhs

Salary of majority employees

12% more than the average Customer Care Executive Salary in Banking Companies for 1 - 6 years of experience

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Last Updated: 20 Jan 2025

Companies similar to Kotak Mahindra Bank for Customer Care Executive in Mumbai

Kotak Mahindra Bank Customer Care Executive Salary

1 - 6 years exp. (11 salaries)

₹1.8 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Care Executive Salary 0 - 7 years exp. (77 salaries)	₹1.6 L/yr - ₹4.9 L/yr 11% more
ICICI Bank Customer Care Executive Salary 1 - 3 years exp. (3 salaries)	₹2.1 L/yr - ₹3.3 L/yr 6% less
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Axis Bank Customer Care Executive Salary 1 - 4 years exp. (5 salaries)	₹2.4 L/yr - ₹3.8 L/yr 4% less
IndusInd Bank Customer Care Executive Salary 1 - 6 years exp. (15 salaries)	₹1.8 L/yr - ₹4.5 L/yr 1% more
Yes Bank Customer Care Executive Salary 2 - 6 years exp. (6 salaries)	₹2 L/yr - ₹4 L/yr At par
IDFC FIRST Bank Customer Care Executive Salary 0 - 6 years exp. (15 salaries)	₹1.6 L/yr - ₹4.2 L/yr 2% less
RBL Bank Customer Care Executive Salary 2 - 4 years exp. (8 salaries)	₹2.3 L/yr - ₹3.2 L/yr 18% less
Bandhan Bank Customer Care Executive Salary 1 - 8 years exp. (3 salaries)	₹3.4 L/yr - ₹4.8 L/yr 31% more
IDBI Bank Customer Care Executive Salary 2 - 7 years exp. (4 salaries)	₹2 L/yr - ₹2.5 L/yr 24% less

Customer Care Executive salary at Kotak Mahindra Bank ranges between ₹1.8 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 11 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Care Executive salaries in Mumbai

Last Updated: 20 Jan 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹1.8 L/yr - ₹5 L/yr
2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.3 L/yr
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3 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹5.3 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹4 L/yr

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From

Customer Care Executive

1 - 6 years exp.

Customer Service Executive

₹

Lakhs/yr

1 - 7 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Kotak Mahindra Bank

Sales Executive Salary

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₹1.2 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

(47 salaries)

₹1.55 L/yr - ₹4.5 L/yr

Customer Service Officer Salary

(24 salaries)

₹2 L/yr - ₹4 L/yr

Customer Service Manager Salary

(16 salaries)

₹2.5 L/yr - ₹5.5 L/yr

Telecalling Executive Salary

(5 salaries)

₹1.75 L/yr - ₹3 L/yr

Customer Service Associate Salary

(5 salaries)

₹2 L/yr - ₹4 L/yr

Top skills at Kotak Mahindra Bank for Customer Care Executive

Inbound Voice Process inbound voice process Customer Care Customer Service Customer Handling Customer Relationship customer support voice process Customer Relationship Customer Service BPO Customer Service Bpo Voice Call Center Management

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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What people are saying about Kotak Mahindra Bank

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malleshkuruva

works at

Kotak Mahindra Bank

How to get more interview calls and which website better to upload resume

Hello everyone, I have 3.6years of experience in the bank industry.i want to left from my current organisation to another organisation. My current CTC is 4.75lpa and how much CTC can I expect from another organisation. Kindly suggest me.

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Kotak Mahindra Bank Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Kotak Mahindra Bank Mumbai?

Customer Care Executive salary at Kotak Mahindra Bank in Mumbai ranges between ₹1.8 Lakhs to ₹5.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 12% more than the average Customer Care Executive Salary in India. Salary estimates are based on 11 latest salaries received from various employees of Kotak Mahindra Bank Mumbai.

How does the salary of a Customer Care Executive at Kotak Mahindra Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Care Executive at Kotak Mahindra Bank is 12% more than the average salary of a Customer Care Executive in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Executive at Kotak Mahindra Bank?

Inbound Voice Process, inbound voice process, Customer Care, Customer Service and Customer Handling are some of the popular skills required to work as a Customer Care Executive at Kotak Mahindra Bank Mumbai.

Which similar companies are paying more than Kotak Mahindra Bank to a Customer Care Executive in Mumbai?

Bandhan Bank Customer Care Executive Salary - ₹3.4 Lakhs to ₹4.8 Lakhs per year
HDFC Bank Customer Care Executive Salary - ₹1.6 Lakhs to ₹4.9 Lakhs per year
IndusInd Bank Customer Care Executive Salary - ₹1.8 Lakhs to ₹4.5 Lakhs per year
Yes Bank Customer Care Executive Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Customer Care Executive in companies similar to Kotak Mahindra Bank in Mumbai?

IDFC FIRST Bank Customer Care Executive Salary - ₹1.6 Lakhs to ₹4.2 Lakhs per year
Axis Bank Customer Care Executive Salary - ₹2.4 Lakhs to ₹3.8 Lakhs per year
ICICI Bank Customer Care Executive Salary - ₹2.1 Lakhs to ₹3.3 Lakhs per year
RBL Bank Customer Care Executive Salary - ₹2.3 Lakhs to ₹3.2 Lakhs per year
IDBI Bank Customer Care Executive Salary - ₹2.0 Lakhs to ₹2.5 Lakhs per year

What is the estimated take home salary of a Customer Care Executive at Kotak Mahindra Bank in Mumbai?

The estimated take-home salary of a Customer Care Executive at Kotak Mahindra Bank ranges between ₹21,420 per month to ₹23,062 per month in Mumbai. The take-home salary calculation is based on the average Kotak Mahindra Bank Customer Care Executive salary in India which ranges between ₹1.8 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Kotak Mahindra Bank in Mumbai?

According to AmbitionBox, 57% of the Kotak Mahindra Bank Customer Care Executives in Mumbai reported a notice period of 1 Month, 29% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 7 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Care Executive Salaries in Mumbai

Kotak Mahindra Bank Customer Care Executive salary in Mumbai ranges between ₹1.8 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.