Kotak Mahindra Bank Customer Service Associate Salaries by 20+ Employees (Updated 2025)

1 - 7 years exp.

₹1.5 Lakh - ₹4 Lakhs

Salary of majority employees

6% more than the average Customer Service Associate Salary in Banking Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 7 years exp. (9 salaries)	₹2.4 L/yr - ₹4 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3.1 L/yr
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Marketing & Communication Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.6 L/yr
Food, Beverage & Hospitality Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹2.9 L/yr
Sales & Business Development Customer Service Associate Salary 4 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.6 L/yr

Last Updated: 1 Mar 2025

Companies similar to Kotak Mahindra Bank for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (29 salaries)	₹1.8 L/yr - ₹4.2 L/yr 8% less
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (212 salaries)	₹1.8 L/yr - ₹4.6 L/yr 3% more
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Axis Bank Customer Service Associate Salary 0 - 4 years exp. (76 salaries)	₹1.6 L/yr - ₹4.5 L/yr 12% less
State Bank of India Customer Service Associate Salary 2 - 7 years exp. (7 salaries)	₹1.6 L/yr - ₹6.5 L/yr 46% more
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 13% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 23% less
Federal Bank Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹5.8 L/yr - ₹8.5 L/yr 130% more
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (62 salaries)	₹2 L/yr - ₹4.4 L/yr 22% more
RBL Bank Customer Service Associate Salary 0 - 4 years exp. (14 salaries)	₹1.7 L/yr - ₹2.4 L/yr 36% less
South Indian Bank Customer Service Associate Salary 1 - 5 years exp. (36 salaries)	₹2 L/yr - ₹8 L/yr 93% more
Bank of Baroda Customer Service Associate Salary 0 - 6 years exp. (28 salaries)	₹1.6 L/yr - ₹5 L/yr 1% less
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Paytm Payments Bank Customer Service Associate Salary 1 - 7 years exp. (10 salaries)	₹2.4 L/yr - ₹3.1 L/yr 14% less
Karur Vysya Bank Customer Service Associate Salary 1 - 10 years exp. (7 salaries)	₹2.5 L/yr - ₹10.5 L/yr 95% more
Union Bank of India Customer Service Associate Salary 2 - 6 years exp. (5 salaries)	₹6 L/yr - ₹9 L/yr 125% more
Baroda Global Shared Services Customer Service Associate Salary 2 - 3 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 25% less
IDBI Bank Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹2.2 L/yr 41% less
Canara Bank Customer Service Associate Salary 2 - 7 years exp. (4 salaries)	₹3 L/yr - ₹8 L/yr 157% more
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹9 L/yr 80% more
Utkarsh Small Finance Bank Customer Service Associate Salary 1 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.2 L/yr 13% less
Ujjivan Small Finance Bank Customer Service Associate Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.7 L/yr 34% more

Customer Service Associate salary at Kotak Mahindra Bank ranges between ₹1.5 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 27 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Service Associate salaries

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
1 year (9 salaries)	₹1.5 L/yr - ₹3.4 L/yr
2 years (5 salaries)	₹1.5 L/yr - ₹3.2 L/yr
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3 years (5 salaries)	₹2.4 L/yr - ₹3.6 L/yr
4 years (5 salaries)	₹2.8 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.8 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
7 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4 L/yr

View all

Similar Designation salaries in Kotak Mahindra Bank

Customer Support Associate Salary

(4 salaries)

₹2 L/yr - ₹3.15 L/yr

Customer Service Officer Salary

(157 salaries)

₹1.5 L/yr - ₹4.3 L/yr

Customer Service Executive Salary

(151 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(72 salaries)

₹2 L/yr - ₹7.5 L/yr

Customer Service Representative Salary

(8 salaries)

₹2.5 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(47 salaries)

₹1.2 L/yr - ₹4.32 L/yr

Senior Associate Salary

(133 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Support Executive Salary

(14 salaries)

₹1.45 L/yr - ₹4.18 L/yr

Process Associate Salary

(55 salaries)

₹1.2 L/yr - ₹3.3 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹4 L/yr - ₹11.1 L/yr

Salary related reviews for Kotak Mahindra Bank

1.7

Rated by 2 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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What people are saying about Kotak Mahindra Bank

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Kotak Mahindra Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Kotak Mahindra Bank?

Customer Service Associate salary at Kotak Mahindra Bank in India ranges between ₹1.5 Lakhs to ₹4.0 Lakhs for experience between 1 years to 7 years. According to our estimates it is 6% more than the average Customer Service Associate Salary in India. Salary estimates are based on 27 latest salaries received from various employees of Kotak Mahindra Bank India.

How does the salary of a Customer Service Associate at Kotak Mahindra Bank India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Kotak Mahindra Bank is 6% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Kotak Mahindra Bank to a Customer Service Associate in India?

Canara Bank Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.0 Lakhs per year
Federal Bank Customer Service Associate Salary - ₹5.8 Lakhs to ₹8.5 Lakhs per year
Union Bank of India Customer Service Associate Salary - ₹6.0 Lakhs to ₹9.0 Lakhs per year
Karur Vysya Bank Customer Service Associate Salary - ₹2.5 Lakhs to ₹10.5 Lakhs per year
South Indian Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Kotak Mahindra Bank in India?

Central Bank of India Customer Service Associate Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
State Bank of India Customer Service Associate Salary - ₹1.6 Lakhs to ₹6.5 Lakhs per year
Ujjivan Small Finance Bank Customer Service Associate Salary - ₹3.6 Lakhs to ₹4.7 Lakhs per year
IDFC FIRST Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.4 Lakhs per year
ICICI Bank Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.6 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Kotak Mahindra Bank in India?

The estimated take-home salary of a Customer Service Associate at Kotak Mahindra Bank ranges between ₹22,377 per month to ₹23,855 per month in India. The take-home salary calculation is based on the average Kotak Mahindra Bank Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Kotak Mahindra Bank?

According to AmbitionBox, 38% of the Kotak Mahindra Bank Customer Service Associates reported a notice period of 15 days or less, 31% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Service Associate Salaries by Location

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Kotak Mahindra Bank Customer Service Associate Salaries

Kotak Mahindra Bank Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 27 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Customer Service Associate salaries in India (Updated 2025)

Companies similar to Kotak Mahindra Bank for Customer Service Associate

Latest annual salaries shared by Kotak Mahindra Bank Customer Service Associate

Experience wise Kotak Mahindra Bank Customer Service Associate salaries

Similar Designation salaries in Kotak Mahindra Bank

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Deputy Manager in Vadodara

Deputy Manager in Kolkata

Deputy Manager in Mumbai

Deputy Manager in Thane

Kotak Mahindra Bank Customer Service Associate Salary FAQs

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Kotak Mahindra Bank Customer Service Associate Salaries by Location