Kotak Mahindra Bank Customer Service Associate Reviews

Likes

Kotak Bank is a good organization where I can learn more and improve my skills but without CTS increase not possible for me to survive here .

Dislikes

CTC is very poor from others Bank

Work Details

Work policy: Fully work from office or field

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

The bank is good and the process is very good

Dislikes

Working culture is like taxic no idea what is going on your profession life and working life no proper work about escalation if you do

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Kotak Mahindra Bank is a well-established financial institution in India, known for its innovative products, customer-centric approach, and employee-friendly work culture. Benefits and Rewards Kotak Mahindra Bank offers attractive salaries, bonuses, and benefits.

Dislikes

Employees might experience extended working hours especially in roles like sales, customer service or investment banking.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Kotak is good brand and bank

Dislikes

There is no work life balance here On weekends upper management wants us to work ..brnach opening time is 9.30 but closing time is never decided. Also working culture is too toxic . upper managementss are totally envoled in these types of activities happening in branches ..workers have also thier personal lives we also want to spendquality time with our families but here - Only we are doing गधा मजदुरी....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Actually nothing...over work load and no appreciation

Dislikes

Management, office culture, after doing business and over work there is no appreciation by the end of hierarchy

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary

Dislikes

Culture , there is no work life balance too much pressure and branch manager shout like hell they torture you asks you to come at 9 am and asked to stay till 8pm and in the evening when they conduct a meeting in the bm cabin just to shout comments on personal life

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Kotak bank culture is outstanding and this time is incredible growth of bank because last 3-4 month more change changes similarly to icici bank and changing working style so it’s great for bank

Dislikes

Many experienced staff have been resigning for the past few days because the pressure level has increased so much that many staff have developed heart problems. In fact, employees have many financial issues, so the impact of work loans has increased. The bank should consider it. If an organization is providing satisfaction to its employees, the employees can work even more vigorously.

Likes

do you like in your office? Social Scene. Many of us spend more time at work than anywhere else. We often chat with our colleagues more than we see some friends, so it's no surprise that the office is where so many friendships are formed. Social interaction in the office helps us feel happy at work and connect with our colleagues.

Dislikes

No such a thing everything is good

Work Details

Work timings: Strict Timings

Likes

I don't remember a single thing which gave me a satisfaction

Dislikes

Threatening every day Too much work pressure Conveyance not easy,in the hands of boss Every single hour you have to justify your salary No proper support from senior management in the form of needs for fulfilling duties Small company and daily even after joining 3 months you will start getting threatening from supervisor. Poorest leadership...Good for nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Good

Dislikes

There some feeling uncertainty in kotak after launch Gati because this is destroying the stable teams and non performers are getting more time & options in other department for spending the time.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Earlier Kotak's policy used to be good, if you worked hard on the Relemanager's profile, you would be rewarded, but since the last one year, when the management has changed, the relationship manager employees are just used and nothing is given to them.

Dislikes

They will make you work till the first quarter, when the time comes to give incentives, these people change the incentive structure policy and you get nothing. The worst thing about this bank is that they call you even on holidays. I would suggest this bank is not good work for RM profiles.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Kotak Mahindra Bank provides a clear and transparent career growth path. The organization has well-defined policies for promotions, internal job postings, and performance-based advancements. Employees get regular feedback, and merit-based recognition ensures that hard work is rewarded. The leadership is supportive, and opportunitiesfor skill development and career progression are easily accessible. Overall, it’s a great place to build a long-term career with clarity on growth prospects....Read More

Dislikes

While Kotak Mahindra Bank offers great career growth opportunities, at times, the work pressure can be intense. The high expectations and demanding targets can make it challenging to maintain work-life balance. A more structured approach to workload management and additional support from leadership could help in reducing stress and improving overall employee well-being

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Complete financial package, all the financial products under one roof.

Dislikes

HR is powerless and SOP is changing every one to two month, it is very difficult to earn incentives, salary increment is in penny.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing to like about this place. They will give you impossible targets and ask for business everyday. Even they abuse you as well. It's better to switch to other bank.

Dislikes

Here in kotak mahindra bank ghaziabad, branch head is puspender and CH is amit Shrivastava. Both of them are biased towards female workers. They are enjoying their life they do nothing and in the evening ask for business. They do nothing to support the co workers.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Kotak is a good organization but it's mangers are unprofessionals and insecure

Dislikes

Kotak has appointed unprofessionals and insecure managers in North region

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing to be liked

Dislikes

Worst working culture and no work life balance only thing they do is complain and no time for going home average shifts of 11 hours

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.