Kotak Mahindra Bank Customer Service Associate Reviews

Likes

Nothing to like worst bank in my last 15 yrs.SH head daily basis Connect with BM and Sell the Products like Vegetable market.

Dislikes

Yes I am not interested to Work in Kotak Bank

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Positive work culture, good work-life balance, clear career growth path, opportunities for skill development, supportive leadership, and a focus on innovation within the banking but This Key account manager I am not like and all things like you any time team managar any time change

Dislikes

Key account manager I am not like actually very disappointed and Location managar not

Likes

Good and well knowledge getting in training session.trainer trained us very well

Dislikes

Behaviour of boss and some colleagues are very cheap minded that harm us very badly..and no one can support us not BM, BSM nor HR

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Kotak Bank is a good organization where I can learn more and improve my skills but without CTS increase not possible for me to survive here .

Dislikes

CTC is very poor from others Bank

Work Details

Work policy: Fully work from office or field

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

The bank is good and the process is very good

Dislikes

Working culture is like taxic no idea what is going on your profession life and working life no proper work about escalation if you do

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Kotak Mahindra Bank is a well-established financial institution in India, known for its innovative products, customer-centric approach, and employee-friendly work culture. Benefits and Rewards Kotak Mahindra Bank offers attractive salaries, bonuses, and benefits.

Dislikes

Employees might experience extended working hours especially in roles like sales, customer service or investment banking.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Kotak is good brand and bank

Dislikes

There is no work life balance here On weekends upper management wants us to work ..brnach opening time is 9.30 but closing time is never decided. Also working culture is too toxic . upper managementss are totally envoled in these types of activities happening in branches ..workers have also thier personal lives we also want to spendquality time with our families but here - Only we are doing गधा मजदुरी....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Actually nothing...over work load and no appreciation

Dislikes

Management, office culture, after doing business and over work there is no appreciation by the end of hierarchy

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Not much happy in jfm to much pressure And also said not Done li don't live branch other wise meet me this time so so branch Not good experience and who is responsible for when we Going home late daily Plz give me solutions Branch opening time is 9:30 nnclose time 3:30 Bt we leve branch after 8 clock why All work completed before 6 pm

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Housekeeping people work all time

Dislikes

TLs and Tms will tell officers to stay logged in for more 2 hours post shift. And if anyone don't do then they will marked as LOP. They tell inbound officers to do Sales.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

There is nothing much to like except you may see a level of job security if you're doing good in ops or sales work

Dislikes

Almost every aspect of the job that includes culture, managers, management, decisions, promotions, salary, all other perks, work life balance is NIL, kissing of Manger's hand may allow you to grow mostly, a company with worst management who doesn't even care for employees and men who are working hard. Please do not join if you have some other better options in hand

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

In Kotak Bank some changes is good like most of the process going online for the customer and also for employees like online saving and current account opening

Dislikes

Kotak Ground level culture too bad even if you raise any concern regarding supervisor's behaviour like way of talking nobody interested into listening your concern..

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much

Dislikes

They ask you to work on saturdays even it's 2nd and fourth Saturday, Business heads will not bare any pressure they directly show on you what ever they get, there will be no business strategy or planning, digitally account creations are slow, customer service issues are more that follows long procedure, no coordination with other departments, LI pressure will be very high, slow growth structure and learning modules will not help you to build skills, HR plays a weeker role in Kotak, they take anonymous feedbacks and they will inform who has given, management changes will be very frequent, Target structure (SOP) will be keep changing every two months even they will get confused and how to give incentive, attrition rate will be high, people come to kotak just for salary change and and they will survive hardly for one year and they tend to move earlier but they don't want to spoil resume so they will somehow survive there, they don't value your contribution to the bank....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Salary, Skill Development, promotions.

Dislikes

Managers who are not following the company policy. Too much process in account opening and POS. Customer funds are getting hold in the individual current accounts for like 12 months or 13 months. Ridiculous. Worst service provider to the customers. The bank is giving priority to sales only. Not for service.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

In their forex team, Manager kamia sharma🤢🤮 do partiality and only stand for her one pet junior staff. She do partiality which demotivates other remaining staff. Her manager also support her and complaints against here are not addressed by the seniors.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security and they give opportunity to work on different departments

Dislikes

Salary there in no hike in salary Even after working for 5 years

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.