Kotak Mahindra Bank Senior Customer Service Executive Salaries by 4 Employees (Updated 2025)

5 - 14 years exp.

₹4 Lakhs - ₹11.1 Lakhs

Low Confidence

Salary of majority employees

57% more than the average Senior Customer Service Executive Salary in Banking Companies for 5 - 14 years of experience

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Service Executive Salary 14 years exp. (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.2 L/yr
Customer Success, Service & Operations Senior Customer Service Executive Salary 10 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr
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Quality Assurance Senior Customer Service Executive Salary 5 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 2 Nov 2024

Companies similar to Kotak Mahindra Bank for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Senior Customer Service Executive Salary 2 - 6 years exp. (14 salaries)	₹2 L/yr - ₹3.8 L/yr 42% less
Axis Bank Senior Customer Service Executive Salary 1 - 5 years exp. (12 salaries)	₹2 L/yr - ₹3.5 L/yr 51% less
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IndusInd Bank Senior Customer Service Executive Salary 5 - 9 years exp. (3 salaries)	₹3.1 L/yr - ₹6 L/yr 20% less
Yes Bank Senior Customer Service Executive Salary 2 - 6 years exp. (7 salaries)	₹2.8 L/yr - ₹3.4 L/yr 46% less
IDFC FIRST Bank Senior Customer Service Executive Salary 0 - 7 years exp. (82 salaries)	₹2.8 L/yr - ₹6.5 L/yr 17% less
RBL Bank Senior Customer Service Executive Salary 0 - 6 years exp. (5 salaries)	₹2.6 L/yr - ₹3.5 L/yr 48% less
Bandhan Bank Senior Customer Service Executive Salary 1 - 6 years exp. (5 salaries)	₹1.1 L/yr - ₹4.6 L/yr 56% less
Utkarsh Small Finance Bank Senior Customer Service Executive Salary 3 - 7 years exp. (6 salaries)	₹2.3 L/yr - ₹3 L/yr 53% less
Jana Small Finance Bank Senior Customer Service Executive Salary 2 - 10 years exp. (5 salaries)	₹1.8 L/yr - ₹4 L/yr 49% less
HSBC Global Banking and Markets Senior Customer Service Executive Salary 3 - 5 years exp. (4 salaries)	₹3.7 L/yr - ₹5 L/yr 22% less
Union Bank of India Senior Customer Service Executive Salary 2 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹3.2 L/yr 59% less
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Ujjivan Small Finance Bank Senior Customer Service Executive Salary 1 - 3 years exp. (4 salaries)	₹2 L/yr - ₹3.3 L/yr 54% less
Paytm Payments Bank Senior Customer Service Executive Salary 3 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹3 L/yr 53% less
Karur Vysya Bank Senior Customer Service Executive Salary 3 - 5 years exp. (3 salaries)	₹2.2 L/yr - ₹3 L/yr 58% less

Senior Customer Service Executive salary at Kotak Mahindra Bank ranges between ₹4 Lakhs to ₹11.1 Lakhs per year for employees with experience between 5 years to 14 years. Salary estimates are based on 4 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Senior Customer Service Executive salaries

Last Updated: 2 Nov 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
10 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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14 years (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.7 L/yr

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Salary related reviews for Kotak Mahindra Bank

3.6

Rated by 3 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

see more salary related reviews

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a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Kotak Mahindra Bank Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Kotak Mahindra Bank?

Senior Customer Service Executive salary at Kotak Mahindra Bank in India ranges between ₹4.0 Lakhs to ₹11.1 Lakhs for experience between 5 years to 14 years. According to our estimates it is 57% more than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Kotak Mahindra Bank India.

How does the salary of a Senior Customer Service Executive at Kotak Mahindra Bank India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at Kotak Mahindra Bank is 57% more than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

What is the salary of a Senior Customer Service Executive in companies similar to Kotak Mahindra Bank in India?

IDFC FIRST Bank Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹6.5 Lakhs per year
IndusInd Bank Senior Customer Service Executive Salary - ₹3.1 Lakhs to ₹6.0 Lakhs per year
HSBC Global Banking and Markets Senior Customer Service Executive Salary - ₹3.7 Lakhs to ₹5.0 Lakhs per year
ICICI Bank Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹3.8 Lakhs per year
Yes Bank Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹3.4 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at Kotak Mahindra Bank in India?

The estimated take-home salary of a Senior Customer Service Executive at Kotak Mahindra Bank ranges between ₹43,639 per month to ₹44,750 per month in India. The take-home salary calculation is based on the average Kotak Mahindra Bank Senior Customer Service Executive salary in India which ranges between ₹4.0 Lakhs to ₹11.1 Lakhs per year for employees with experience between 5 years to 14 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at Kotak Mahindra Bank?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Senior Customer Service Executives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Senior Customer Service Executive Salaries

Kotak Mahindra Bank Senior Customer Service Executive salary in India ranges between ₹4 Lakhs to ₹11.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.