ICICI Bank Senior Customer Service Executive Salaries by 10+ Employees (Updated 2024)

2 - 6 years exp.

₹2 Lakhs - ₹3.8 Lakhs

Salary of majority employees

10% less than the average Senior Customer Service Executive Salary in Banking Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 6 years exp. (10 salaries)	₹2 L/yr - ₹3.8 L/yr
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BFSI, Investments & Trading Senior Customer Service Executive Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 28 Jun 2024

Companies similar to ICICI Bank for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Customer Service Executive Salary 1 - 8 years exp. (5 salaries)	₹2.5 L/yr - ₹4.2 L/yr 8% more
Axis Bank Senior Customer Service Executive Salary 2 - 5 years exp. (10 salaries)	₹2 L/yr - ₹3.5 L/yr 7% less
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State Bank of India Senior Customer Service Executive Salary 1 - 14 years exp. (3 salaries)	₹1.1 L/yr - ₹6 L/yr 33% more
Kotak Mahindra Bank Senior Customer Service Executive Salary 5 - 14 years exp. (4 salaries)	₹4 L/yr - ₹11.1 L/yr 76% more
IndusInd Bank Senior Customer Service Executive Salary 5 - 9 years exp. (3 salaries)	₹3.1 L/yr - ₹6 L/yr 40% more
Yes Bank Senior Customer Service Executive Salary 2 - 5 years exp. (6 salaries)	₹2.8 L/yr - ₹3.4 L/yr 6% less
IDFC FIRST Bank Senior Customer Service Executive Salary 0 - 6 years exp. (76 salaries)	₹2.6 L/yr - ₹6.3 L/yr 44% more
RBL Bank Senior Customer Service Executive Salary 0 - 6 years exp. (5 salaries)	₹2.6 L/yr - ₹3.5 L/yr 9% less
Bandhan Bank Senior Customer Service Executive Salary 1 - 6 years exp. (5 salaries)	₹1.1 L/yr - ₹4.6 L/yr 22% less
Standard Chartered Senior Customer Service Executive Salary 1 - 8 years exp. (25 salaries)	₹1.9 L/yr - ₹4.2 L/yr 3% less
Barclays Senior Customer Service Executive Salary 0 - 10 years exp. (21 salaries)	₹1.2 L/yr - ₹7.5 L/yr 61% more
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AU Small Finance Bank Senior Customer Service Executive Salary 3 - 6 years exp. (8 salaries)	₹2.1 L/yr - ₹3.3 L/yr 13% less
Citibank Senior Customer Service Executive Salary 2 - 9 years exp. (8 salaries)	₹3.8 L/yr - ₹7 L/yr 59% more
Jana Small Finance Bank Senior Customer Service Executive Salary 2 - 6 years exp. (5 salaries)	₹3 L/yr - ₹5.8 L/yr 14% more
NatWest Group Senior Customer Service Executive Salary 0 - 11 years exp. (5 salaries)	₹3.8 L/yr - ₹5.7 L/yr 33% more
Union Bank of India Senior Customer Service Executive Salary 2 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹3.2 L/yr 28% less
Ujjivan Small Finance Bank Senior Customer Service Executive Salary 1 - 3 years exp. (4 salaries)	₹2 L/yr - ₹3.3 L/yr 19% less
DBS Bank Senior Customer Service Executive Salary 3 years exp. (3 salaries)	₹3 L/yr - ₹6 L/yr 23% more

Senior Customer Service Executive salary at ICICI Bank ranges between ₹2 Lakhs to ₹3.8 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 14 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Senior Customer Service Executive salaries

Last Updated: 28 Jun 2024

Experience	Avg Annual Salary
2 years (5 salaries)	₹2 L/yr - ₹3.8 L/yr
3 years (4 salaries)	₹2.5 L/yr - ₹3.8 L/yr
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4 years (4 salaries)	₹2.3 L/yr - ₹5.9 L/yr
5 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹6 L/yr

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₹2.08 L/yr - ₹4.6 L/yr

Salary related reviews for ICICI Bank

4.8

Rated by 8 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 27 Oct 2024

3.0

for Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

Dislikes

CTC Complexities Internal department change is not easy

Deputy Manager in Kolkata

Full Time

Risk Management & Compliance Department

3.0

• posted on 28 Jun 2024

4.0

for Salary and Benefits

Likes

The overall salary structure. Centralized appraisals.

Dislikes

Thank God for centralized appraisals, otherwise one wouldn't get a dime! The company culture is deteriorating with every passing minute. You won't get to learn new things unless the hierarchy sees their own benefit in it. Favourism and partiality goes hand in hand and at a peak level.

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jun 2024

2.0

for Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

Working with icici is gud u get learn many things but if ur looking for salary part then it's very poor here offered salary and the salary u get has a huge difference after u joined icici u will regert like me over ur decision were as ur in situation that u can't leave the job and ur stucked their.

Dislikes

It's working load and less salary increment and less growth opportunities.

Deputy Manager in Hyderabad / Secunderabad

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 06 Jun 2024

2.0

for Salary and Benefits

Likes

I like most the company culture and training programme of the bank.

Dislikes

Salary is not meeting the inflation and that to be in a big city like hyderabad. There is no connection between the post of deputy manager and the role in bank.

see more salary related reviews

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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ICICI Bank Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at ICICI Bank?

Senior Customer Service Executive salary at ICICI Bank in India ranges between ₹2.0 Lakhs to ₹3.8 Lakhs for experience between 2 years to 6 years. According to our estimates it is 10% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 14 latest salaries received from various employees of ICICI Bank India.

How does the salary of a Senior Customer Service Executive at ICICI Bank India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at ICICI Bank is 10% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Senior Customer Service Executive in India?

Kotak Mahindra Bank Senior Customer Service Executive Salary - ₹4.0 Lakhs to ₹11.1 Lakhs per year
Barclays Senior Customer Service Executive Salary - ₹1.2 Lakhs to ₹7.5 Lakhs per year
Citibank Senior Customer Service Executive Salary - ₹3.8 Lakhs to ₹7.0 Lakhs per year
IDFC FIRST Bank Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹6.3 Lakhs per year
IndusInd Bank Senior Customer Service Executive Salary - ₹3.1 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to ICICI Bank in India?

NatWest Group Senior Customer Service Executive Salary - ₹3.8 Lakhs to ₹5.7 Lakhs per year
State Bank of India Senior Customer Service Executive Salary - ₹1.1 Lakhs to ₹6.0 Lakhs per year
DBS Bank Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Jana Small Finance Bank Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.8 Lakhs per year
HDFC Bank Senior Customer Service Executive Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at ICICI Bank in India?

The estimated take-home salary of a Senior Customer Service Executive at ICICI Bank ranges between ₹23,737 per month to ₹25,195 per month in India. The take-home salary calculation is based on the average ICICI Bank Senior Customer Service Executive salary in India which ranges between ₹2.0 Lakhs to ₹3.8 Lakhs per year for employees with experience between 2 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at ICICI Bank?

According to AmbitionBox, 33% of the ICICI Bank Senior Customer Service Executives reported a notice period of 15 days or less, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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ICICI Bank Senior Customer Service Executive Salaries

ICICI Bank Senior Customer Service Executive salary in India ranges between ₹2 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 14 ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Senior Customer Service Executive salaries in India

Companies similar to ICICI Bank for Senior Customer Service Executive

Latest annual salaries shared by ICICI Bank Senior Customer Service Executive

Experience wise ICICI Bank Senior Customer Service Executive salaries

Similar Designation salaries in ICICI Bank

Salary related reviews for ICICI Bank

Deputy Manager in Bangalore / Bengaluru

Deputy Manager in Kolkata

Customer Service Associate in Chennai

Senior Process Associate in Hyderabad / Secunderabad

Deputy Manager in Hyderabad / Secunderabad

ICICI Bank Senior Customer Service Executive Salary FAQs

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ICICI Bank Senior Customer Service Executive Salaries by Location