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ICICI Bank Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 6 years exp.
₹1.2 Lakh - ₹5 Lakhs
Salary of majority employees
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At par with the average Customer Service Executive Salary in Banking Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 6 years exp. (163 salaries)
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₹1.2 L/yr - ₹4.7 L/yr

BFSI, Investments & Trading
Customer Service Executive Salary
0 - 6 years exp. (55 salaries)
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₹1.9 L/yr - ₹4.5 L/yr

Finance & Accounting
Customer Service Executive Salary
0 - 5 years exp. (28 salaries)
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₹1.8 L/yr - ₹3.7 L/yr

Sales & Business Development
Customer Service Executive Salary
1 - 6 years exp. (9 salaries)
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₹1.9 L/yr - ₹5 L/yr

Engineering - Software & QA
Customer Service Executive Salary
0 - 4 years exp. (8 salaries)
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₹2.5 L/yr - ₹3.3 L/yr

Last Updated: 22 Feb 2025

Companies similar to ICICI Bank for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Executive Salary

1 - 6 years exp. (271 salaries)

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₹1 L/yr - ₹5.4 L/yr

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Axis Bank Customer Service Executive Salary

0 - 5 years exp. (175 salaries)

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₹1.2 L/yr - ₹5.4 L/yr

arrow icon 9% less
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₹1.2 L/yr - ₹4.5 L/yr

arrow icon 7% less
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₹1 L/yr - ₹4.9 L/yr

arrow icon 18% less
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₹1.7 L/yr - ₹6 L/yr

arrow icon 10% more
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Yes Bank Customer Service Executive Salary

1 - 4 years exp. (70 salaries)

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₹1.6 L/yr - ₹4.5 L/yr

arrow icon 11% less
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₹1.5 L/yr - ₹6.1 L/yr

arrow icon 20% more
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IndusInd Bank Customer Service Executive Salary

0 - 4 years exp. (147 salaries)

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₹1.4 L/yr - ₹4.3 L/yr

arrow icon 8% less
1 job opening
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RBL Bank Customer Service Executive Salary

0 - 6 years exp. (40 salaries)

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₹1.4 L/yr - ₹4.4 L/yr

arrow icon 6% less
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₹1.5 L/yr - ₹5 L/yr

At par
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₹1.3 L/yr - ₹3.1 L/yr

arrow icon 30% less
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₹1.3 L/yr - ₹4 L/yr

arrow icon 21% less
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₹1.4 L/yr - ₹3.2 L/yr

arrow icon 25% less
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₹3 L/yr - ₹5.5 L/yr

arrow icon 29% more
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Barclays Customer Service Executive Salary

1 - 6 years exp. (25 salaries)

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₹2 L/yr - ₹9 L/yr

arrow icon 54% more
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DBS Bank Customer Service Executive Salary

0 - 9 years exp. (22 salaries)

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₹2.1 L/yr - ₹4.7 L/yr

arrow icon 15% more
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₹1.6 L/yr - ₹3.5 L/yr

arrow icon 20% less
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₹2.1 L/yr - ₹4.6 L/yr

arrow icon 3% less
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₹2 L/yr - ₹4.3 L/yr

arrow icon 21% less
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₹2.1 L/yr - ₹3.6 L/yr

arrow icon 5% less
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Customer Service Executive salary at ICICI Bank ranges between ₹1.2 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 319 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Executive

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Experience wise ICICI Bank Customer Service Executive salaries

Last Updated: 22 Feb 2025

Experience Avg Annual Salary
Fresher  (18 salaries)

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₹2 L/yr - ₹4 L/yr
1 year  (93 salaries)

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₹1.1 L/yr - ₹3.6 L/yr
2 years  (96 salaries)

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₹1.7 L/yr - ₹4 L/yr
3 years  (50 salaries)

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₹1.6 L/yr - ₹5 L/yr
4 years  (33 salaries)

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₹1.8 L/yr - ₹4 L/yr
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Similar Designation salaries in ICICI Bank

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₹1.5 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹3.7 L/yr
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₹2 L/yr - ₹3.75 L/yr
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₹1.5 L/yr - ₹4.5 L/yr
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₹1.5 L/yr - ₹5.2 L/yr
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₹1.75 L/yr - ₹3.8 L/yr
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₹1.8 L/yr - ₹9.5 L/yr
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₹2.4 L/yr - ₹4.2 L/yr
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₹1.2 L/yr - ₹3 L/yr
Sales Executive Salary
(1.2k salaries)
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₹0.95 L/yr - ₹6 L/yr

Salary related reviews for ICICI Bank

3.7

Rated by 97 employees for salary & benefits

BFSI, Investments & Trading Department

5.0
  •  posted on 12 Jun 2020

5.0
 for  Salary and Benefits

Likes

...to reiterate the process on daily baisis and also helps on the cm point of view. And talking about financial they are really punctual on timr salary, no deduction and also provide us full insurance cover😊

read more
  • Salary - Excellent
  • +5 more

Dislikes

Till almost working with 1 and the half year cross nothing to be notice to quite from here.

BFSI, Investments & Trading Department

5.0
  •  posted on 26 Mar 2021

5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
  • +6 more

Dislikes

No dislike for these company

BFSI, Investments & Trading Department

5.0
  •  posted on 26 Oct 2018

3.0
 for  Salary and Benefits

Likes

...g you work with it and growth purely depends on your hard work on regular basis.Based on the performance appraisal n hike n bonus will be there.The environment n culture is excellent and etiquettes are on top. The More you love your work the better the performance will be.

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  • Skill development - Excellent
  • +4 more

Dislikes

Pick n Drop won't be available and career growth is very very slow however it is transparency never the less

  • Promotions - Poor

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 01 Feb 2025

3.0
 for  Salary and Benefits

Likes

Job Security

  • Job security - Good

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

read more
  • Work satisfaction - Poor
  • +1 more

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 17 Dec 2024

3.0
 for  Salary and Benefits

Likes

*Unlimited sick leaves

  • Job security - Excellent

Dislikes

People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,

read more
  • Work satisfaction - Poor
  • +1 more
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ICICI Bank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at ICICI Bank?
Customer Service Executive salary at ICICI Bank in India ranges between ₹1.2 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 3% more than the average Customer Service Executive Salary in India. Salary estimates are based on 319 latest salaries received from various employees of ICICI Bank India.
How does the salary of a Customer Service Executive at ICICI Bank India compare with the average salary range for this job?
The average salary of a Customer Service Executive at ICICI Bank is 3% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Customer Service Executive in India?
  • Punjab National Bank Customer Service Executive Salary - ₹2.4 Lakhs to ₹8.1 Lakhs per year
  • Barclays Customer Service Executive Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
  • NatWest Group Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
  • IDFC FIRST Bank Customer Service Executive Salary - ₹1.5 Lakhs to ₹6.1 Lakhs per year
  • DBS Bank Customer Service Executive Salary - ₹2.1 Lakhs to ₹4.7 Lakhs per year
What is the salary of a Customer Service Executive in companies similar to ICICI Bank in India?
  • Federal Bank Customer Service Executive Salary - ₹2.8 Lakhs to ₹4.2 Lakhs per year
  • Standard Chartered Customer Service Executive Salary - ₹1.7 Lakhs to ₹6.0 Lakhs per year
  • Union Bank of India Customer Service Executive Salary - ₹2.5 Lakhs to ₹4.0 Lakhs per year
  • AU Small Finance Bank Customer Service Executive Salary - ₹1.5 Lakhs to ₹5.0 Lakhs per year
  • Bandhan Bank Customer Service Executive Salary - ₹2.1 Lakhs to ₹4.6 Lakhs per year
What is the estimated take home salary of a Customer Service Executive at ICICI Bank in India?
The estimated take-home salary of a Customer Service Executive at ICICI Bank ranges between ₹22,540 per month to ₹24,016 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Executive salary in India which ranges between ₹1.2 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Executive at ICICI Bank?
According to AmbitionBox, 47% of the ICICI Bank Customer Service Executives reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 140 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

ICICI Bank Customer Service Executive salary in India ranges between ₹1.2 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 319 ICICI Bank latest salaries received from various employees of ICICI Bank.