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ICICI Bank

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4.0

based on 36.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Customer Service Representative salaries in India

Annual salary range
0 - 4 years exp.
₹1.8 Lakh - ₹3.8 Lakhs
Salary of majority employees
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9% less than the average Customer Service Representative Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
0 - 4 years exp. (7 salaries)
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₹1.8 L/yr - ₹3.8 L/yr

Finance & Accounting
Customer Service Representative Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3 L/yr

Marketing & Communication
Customer Service Representative Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.3 L/yr

BFSI, Investments & Trading
Customer Service Representative Salary
4 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.1 L/yr

Last Updated: 9 Feb 2024

Companies similar to ICICI Bank for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹1.6 L/yr - ₹3.5 L/yr

arrow icon 21% less
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₹1.2 L/yr - ₹4 L/yr

arrow icon 1% more
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₹1.2 L/yr - ₹3.5 L/yr

arrow icon 9% less
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₹1.8 L/yr - ₹2.9 L/yr

arrow icon 10% less
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₹2 L/yr - ₹4.4 L/yr

arrow icon 7% less
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₹2 L/yr - ₹4 L/yr

arrow icon 8% more
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₹2 L/yr - ₹2.5 L/yr

arrow icon 27% less
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Citibank Customer Service Representative Salary

2 - 10 years exp. (31 salaries)

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₹3.8 L/yr - ₹13 L/yr

arrow icon 159% more
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₹1.4 L/yr - ₹3.2 L/yr

arrow icon 28% less
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₹2.8 L/yr - ₹5.5 L/yr

arrow icon 41% more
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₹1.9 L/yr - ₹3.5 L/yr

arrow icon 11% less
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₹1.5 L/yr - ₹4 L/yr

arrow icon 11% less
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₹3.2 L/yr - ₹4.8 L/yr

arrow icon 47% more
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₹2.2 L/yr - ₹4.5 L/yr

arrow icon 4% more
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₹4.2 L/yr - ₹6 L/yr

arrow icon 85% more
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₹2.1 L/yr - ₹7 L/yr

arrow icon 63% more
Customer Service Representative salary at ICICI Bank ranges between ₹1.8 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 17 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Representative

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Experience wise ICICI Bank Customer Service Representative salaries

Last Updated: 9 Feb 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹2.3 L/yr - ₹5.2 L/yr
1 year  (5 salaries)

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₹1.8 L/yr - ₹3.3 L/yr
2 years  (3 salaries)

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₹2.8 L/yr - ₹3.8 L/yr
3 years  (4 salaries)

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₹2 L/yr - ₹3.5 L/yr
4 years  (4 salaries)

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₹1.8 L/yr - ₹3.1 L/yr

Similar Designation salaries in ICICI Bank

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₹1.05 L/yr - ₹4.7 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹1.2 L/yr - ₹8 L/yr
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₹1.25 L/yr - ₹5.2 L/yr
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₹1.44 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹3.7 L/yr
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₹2.4 L/yr - ₹4.2 L/yr
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₹2 L/yr - ₹3.75 L/yr
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₹1.8 L/yr - ₹7.85 L/yr
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₹1.05 L/yr - ₹3.52 L/yr

Salary related reviews for ICICI Bank

4.0

Rated by 6 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 05 Nov 2024

2.0
 for  Salary and Benefits

Likes

On Time Salary

Dislikes

If you're a fresh graduate, especially from a top college, stay far away from this company. They’ll hire you for a Relationship Manager position, which is basically just a sales job. They promise job security, but that’s a lie. If you don’t meet your sales targets, they’ll constantly pressure you, and might even transfer you. The salary might look good at first, but there’s no real career growth. The training is practically nonexistent, and you’ll be expected to learn everything on your own. Don’t be fooled—if you care about your career, don’t even consider applying here. They bulk hire graduates and end up wasting your time and ruining your future.

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Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 03 Nov 2024

1.0
 for  Salary and Benefits

Likes

Ot gives one an opportunity to grow and learning while at the same time it becomes stagnant

Dislikes

Salary and Appraisals are standard, irrespective of how an individual Employee is performing. The appraisal is standard all across. Additionally, the Employee is categorised basis the B-schools even after being in the organization for many years and there is a huge difference in the salary packages for Employees at the same grade

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Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 27 Oct 2024

3.0
 for  Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

read more

Dislikes

CTC Complexities Internal department change is not easy

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 23 Oct 2024

3.0
 for  Salary and Benefits

Likes

Salary was good and on time.job role change was also available.

Dislikes

They treat employers as donkeys. Multiple job reporting is a headache. Superiors shout at us. They think they are owners of the company being held some shares of the bank. No proper job training. Only employee satisfaction at all.

read more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 10 Oct 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... everything if u stay alive, congratulations you won't get promoted or anything. Neither your salary will increase. You will be insulted, given slang, you will be over worked to meet impossible targets which is impossible. No holidays nothing. No overtime. You cannot sit in branch. You have to be on field and your manager will call you continuously to get updates. After reaching home you have to send business updates. If you are not able to do business any one day in morning meeting they will tell you to turn on camera doesn't matter you are traveling or anywhere. They basically treat you like animals. I don't understand how are these companies allowed to operate like this. No help from seniors or anything. Please don't join this watever. This is not a bank rather a sales organisation.

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ICICI Bank Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at ICICI Bank?
Customer Service Representative salary at ICICI Bank in India ranges between ₹1.8 Lakhs to ₹3.8 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 9% less than the average Customer Service Representative Salary in India. Salary estimates are based on 17 latest salaries received from various employees of ICICI Bank India.
How does the salary of a Customer Service Representative at ICICI Bank India compare with the average salary range for this job?
The average salary of a Customer Service Representative at ICICI Bank is 9% less than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Customer Service Representative in India?
  • Citibank Customer Service Representative Salary - ₹3.8 Lakhs to ₹13.0 Lakhs per year
  • Barclays Customer Service Representative Salary - ₹4.2 Lakhs to ₹6.0 Lakhs per year
  • Bank of America Customer Service Representative Salary - ₹2.1 Lakhs to ₹7.0 Lakhs per year
  • Union Bank of India Customer Service Representative Salary - ₹3.2 Lakhs to ₹4.8 Lakhs per year
  • Ujjivan Small Finance Bank Customer Service Representative Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
What is the salary of a Customer Service Representative in companies similar to ICICI Bank in India?
  • IDFC FIRST Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
  • NatWest Group Customer Service Representative Salary - ₹2.2 Lakhs to ₹4.5 Lakhs per year
  • Axis Bank Customer Service Representative Salary - ₹1.2 Lakhs to ₹4.0 Lakhs per year
  • IndusInd Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.4 Lakhs per year
  • State Bank of India Customer Service Representative Salary - ₹1.2 Lakhs to ₹3.5 Lakhs per year
What is the estimated take home salary of a Customer Service Representative at ICICI Bank in India?
The estimated take-home salary of a Customer Service Representative at ICICI Bank ranges between ₹20,417 per month to ₹22,074 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Representative salary in India which ranges between ₹1.8 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Representative at ICICI Bank?
According to AmbitionBox, 50% of the ICICI Bank Customer Service Representatives reported a notice period of 1 Month, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

ICICI Bank Customer Service Representative salary in India ranges between ₹1.8 Lakh to ₹3.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 17 ICICI Bank latest salaries received from various employees of ICICI Bank.