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ICICI Bank

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4.0

based on 36.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Customer Service Associate salaries in India

Annual salary range
0 - 4 years exp.
₹1.5 Lakh - ₹4 Lakhs
Salary of majority employees
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6% more than the average Customer Service Associate Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 4 years exp. (112 salaries)
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₹2 L/yr - ₹4 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
1 - 4 years exp. (10 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 4 years exp. (10 salaries)
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₹2.1 L/yr - ₹3.3 L/yr

Human Resources
Customer Service Associate Salary
0 - 2 years exp. (7 salaries)
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₹2.2 L/yr - ₹4 L/yr

Production, Manufacturing & Engineering
Customer Service Associate Salary
0 - 3 years exp. (4 salaries)
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₹2.1 L/yr - ₹3.2 L/yr

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Last Updated: 17 Dec 2024

Companies similar to ICICI Bank for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Associate Salary

0 - 5 years exp. (31 salaries)

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₹1.5 L/yr - ₹4 L/yr

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Axis Bank Customer Service Associate Salary

0 - 4 years exp. (75 salaries)

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₹1.2 L/yr - ₹5 L/yr

arrow icon 11% less
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₹1.5 L/yr - ₹6.5 L/yr

arrow icon 27% more
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₹1.5 L/yr - ₹4 L/yr

arrow icon 9% less
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Yes Bank Customer Service Associate Salary

0 - 4 years exp. (15 salaries)

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₹1.7 L/yr - ₹3.3 L/yr

arrow icon 21% less
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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 16% more
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₹2 L/yr - ₹4 L/yr

arrow icon 12% less
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Citibank Customer Service Associate Salary

1 - 6 years exp. (4 salaries)

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₹2.1 L/yr - ₹4.3 L/yr

arrow icon 4% more
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HSBC Bank Customer Service Associate Salary

3 - 10 years exp. (5 salaries)

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₹4 L/yr - ₹5 L/yr

arrow icon 50% more
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₹1.6 L/yr - ₹8 L/yr

arrow icon 7% more
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₹3.3 L/yr - ₹5.3 L/yr

arrow icon 55% more
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Barclays Customer Service Associate Salary

2 - 6 years exp. (20 salaries)

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₹2 L/yr - ₹8.3 L/yr

arrow icon 58% more
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RBL Bank Customer Service Associate Salary

0 - 4 years exp. (12 salaries)

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₹1.7 L/yr - ₹2.4 L/yr

arrow icon 35% less
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₹4.5 L/yr - ₹7.5 L/yr

arrow icon 112% more
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₹3 L/yr - ₹4.5 L/yr

arrow icon 10% more
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₹4.5 L/yr - ₹8.2 L/yr

arrow icon 111% more
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₹2 L/yr - ₹3.5 L/yr

arrow icon 12% less
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₹1.8 L/yr - ₹9 L/yr

arrow icon 76% more
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₹7.3 L/yr - ₹9.1 L/yr

arrow icon 166% more
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₹6.1 L/yr - ₹9 L/yr

arrow icon 141% more
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Customer Service Associate salary at ICICI Bank ranges between ₹1.5 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 197 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Associate

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Experience wise ICICI Bank Customer Service Associate salaries

Last Updated: 17 Dec 2024

Experience Avg Annual Salary
Fresher  (33 salaries)

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₹2 L/yr - ₹3.5 L/yr
1 year  (74 salaries)

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₹1.5 L/yr - ₹4 L/yr
2 years  (52 salaries)

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₹2 L/yr - ₹4 L/yr
3 years  (24 salaries)

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₹2.4 L/yr - ₹4 L/yr
4 years  (14 salaries)

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₹2 L/yr - ₹4 L/yr

Similar Designation salaries in ICICI Bank

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₹2.4 L/yr - ₹4.2 L/yr
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₹1.25 L/yr - ₹5.2 L/yr
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₹1.05 L/yr - ₹4.7 L/yr
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₹1.2 L/yr - ₹8 L/yr
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₹1.75 L/yr - ₹3.8 L/yr
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₹1.44 L/yr - ₹5 L/yr
Senior Associate Salary
(563 salaries)
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₹1.2 L/yr - ₹4 L/yr
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₹1.5 L/yr - ₹3.7 L/yr
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₹1 L/yr - ₹4.2 L/yr
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₹2 L/yr - ₹3.75 L/yr

Salary related reviews for ICICI Bank

3.5

Rated by 48 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jun 2024

2.0
 for  Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

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Full Time

 · 

Marketing & Communication Department

1.0
  •  posted on 16 Nov 2024

1.0
 for  Salary and Benefits

Likes

Dear all. As well as all company like Salary comes on time, second and fourth Saturday leave applicable and government leave as well.

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Dislikes

... 2) mentel sales pressure and mis guided to customer to opening trading account. 3) reporting Manager providing low salary range customer below 20K salary, and they can't eligible for cc , trading account, home loan, car loan etc, but reporting Manager asking sales number from that's wasted leads. 4) for account opening corporate they will send you Chennai to kanchipuram district almost 160 kilometres per day very long distance. U spent fuel Rs 9000/- and more but company give fuel allowance only 4,000/- 5) and your reporting Manager rejected your fuel allowance 3 to 4 times without any reason. 6) office time 9:15am to 5:15pm but after joining in few days management says 9 am to 7pm and some time 8pm to 9pm happened 7) my reporting Manager Deepak Kumar working Chennai koyambedu branch. He always like girls fellow. He don't like to talk boys and laughing. He only like girls and laughing time pass. And lunch time enjoying with girls eating food by his hand, and free pickup dropped for ladies but no boys. 8) if you go to ask employees icici toll free number they don't take an action to them because internal policies is fraud. 9) i left ICICI Bank 5 months ago still PF amount not settelment in pf account. 10) my good advice to youngers u have completed his /her degree please don't join like this of company. They give more stress full job and give low budget salary. Stay away.

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Full Time

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BFSI, Investments & Trading Department

1.0
  •  posted on 05 Nov 2024

2.0
 for  Salary and Benefits

Likes

On Time Salary

Dislikes

If you're a fresh graduate, especially from a top college, stay far away from this company. They’ll hire you for a Relationship Manager position, which is basically just a sales job. They promise job security, but that’s a lie. If you don’t meet your sales targets, they’ll constantly pressure you, and might even transfer you. The salary might look good at first, but there’s no real career growth. The training is practically nonexistent, and you’ll be expected to learn everything on your own. Don’t be fooled—if you care about your career, don’t even consider applying here. They bulk hire graduates and end up wasting your time and ruining your future.

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Full Time

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Sales & Business Development Department

3.0
  •  posted on 03 Nov 2024

1.0
 for  Salary and Benefits

Likes

Ot gives one an opportunity to grow and learning while at the same time it becomes stagnant

Dislikes

Salary and Appraisals are standard, irrespective of how an individual Employee is performing. The appraisal is standard all across. Additionally, the Employee is categorised basis the B-schools even after being in the organization for many years and there is a huge difference in the salary packages for Employees at the same grade

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Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 27 Oct 2024

3.0
 for  Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

read more

Dislikes

CTC Complexities Internal department change is not easy

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ICICI Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at ICICI Bank?
Customer Service Associate salary at ICICI Bank in India ranges between ₹1.5 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 6% more than the average Customer Service Associate Salary in India. Salary estimates are based on 197 latest salaries received from various employees of ICICI Bank India.
How does the salary of a Customer Service Associate at ICICI Bank India compare with the average salary range for this job?
The average salary of a Customer Service Associate at ICICI Bank is 6% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Customer Service Associate in India?
  • Canara Bank Customer Service Associate Salary - ₹7.3 Lakhs to ₹9.1 Lakhs per year
  • Union Bank of India Customer Service Associate Salary - ₹6.1 Lakhs to ₹9.0 Lakhs per year
  • Karnataka Bank Customer Service Associate Salary - ₹4.5 Lakhs to ₹7.5 Lakhs per year
  • Punjab National Bank Customer Service Associate Salary - ₹4.5 Lakhs to ₹8.2 Lakhs per year
  • Bank of India Customer Service Associate Salary - ₹1.8 Lakhs to ₹9.0 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to ICICI Bank in India?
  • Barclays Customer Service Associate Salary - ₹2.0 Lakhs to ₹8.3 Lakhs per year
  • NatWest Group Customer Service Associate Salary - ₹3.3 Lakhs to ₹5.3 Lakhs per year
  • HSBC Bank Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
  • State Bank of India Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.5 Lakhs per year
  • Ujjivan Small Finance Bank Customer Service Associate Salary - ₹3.1 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at ICICI Bank in India?
The estimated take-home salary of a Customer Service Associate at ICICI Bank ranges between ₹22,104 per month to ₹23,586 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at ICICI Bank?
According to AmbitionBox, 49% of the ICICI Bank Customer Service Associates reported a notice period of 1 Month, 44% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 225 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

ICICI Bank Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 197 ICICI Bank latest salaries received from various employees of ICICI Bank.