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ICICI Bank

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4.0

based on 38.3k Reviews

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ICICI Bank Customer Service Associate Reviews

Updated 2 Mar, 2025
Overall Rating
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4.0/5
based on 51 reviews

Rating distribution

Category Ratings

4.4

Job security

4.1

Company culture

4.0

Skill development

3.8

Work-life balance

3.7

Salary

3.7

Work satisfaction

3.4

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What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

72% employees reported

View more detailed insights

Gender based rating

4.3
female

Rated by Women

17 reviews

3.8
male

Rated by Men

31 reviews

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Top Mentions in ICICI Bank Customer Service Associate Reviews
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51 reviews found

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What people are saying about ICICI Bank

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indispensablefire
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1d
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ICICI Bank
Need assistance for a job switch
So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a... read more
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Read ICICI Bank Customer Service Associate Reviews based on locations

3.7
 Hyderabad / Secunderabad

 (14)

3.5
 Chennai

 (11)

4.6
 Indore

 (6)

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More about working at ICICI Bank
golden leaf award

#12 Best Mega Company - 2022

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#1 Best Mega Banking Company - 2022

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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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People also ask about ICICI Bank's Customer Service Associates

How is ICICI Bank to work for?
ICICI Bank is rated 4.0 out of 5, based on 51 reviews by employees on AmbitionBox. ICICI Bank is known for Job security which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 3.7 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.1 at ICICI Bank by 51 employees. While job security is rated 4.4 and work-life balance is rated 3.8 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 51 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 56% of employees reported ...the working days at ICICI Bank as Rotational Shift. 57% employees reported the work timings at ICICI Bank as Strict timing. Read more
ICICI Bank Office Photos
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ICICI Bank Customer Service Associate Salary
based on 213 salaries
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₹1.8 L/yr - ₹4.6 L/yr
8% more than the average Customer Service Associate Salary in India
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Compare ICICI Bank with

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