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ICICI Bank Customer Service Associate Reviews

Updated 2 Mar, 2025
Overall Rating
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4.0/5
based on 51 reviews

Rating distribution

Category Ratings

4.4

Job security

4.1

Company culture

4.0

Skill development

3.8

Work-life balance

3.7

Salary

3.7

Work satisfaction

3.4

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What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

72% employees reported

Gender based rating

4.3
female

Rated by Women

17 reviews

3.8
male

Rated by Men

31 reviews

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Top Mentions in ICICI Bank Customer Service Associate Reviews
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51 reviews found

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Read ICICI Bank Customer Service Associate Reviews based on locations

3.7
 Hyderabad / Secunderabad

 (14)

3.5
 Chennai

 (11)

4.6
 Indore

 (6)

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People also ask about ICICI Bank's Customer Service Associates

How is ICICI Bank to work for?
ICICI Bank is rated 4.0 out of 5, based on 51 reviews by employees on AmbitionBox. ICICI Bank is known for Job security which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 3.7 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.1 at ICICI Bank by 51 employees. While job security is rated 4.4 and work-life balance is rated 3.8 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.

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ICICI Bank Customer Service Associate Salary
based on 213 salaries
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₹1.8 L/yr - ₹4.6 L/yr
8% more than the average Customer Service Associate Salary in India
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