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ICICI Bank
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by ICICI Bank Customer Service Associate Reviews
Overall Rating
based on 51
reviews
What employees say about ICICI Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
56% employees reported
Flexible timing
43% employees reported
No travel
72% employees reported
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Gender based rating
Rated by Women
17 reviews
Rated by Men
31 reviews
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indispensablefire
works at
ICICI Bank
Need assistance for a job switch
So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a promotion, and in the meantime, continue pursuing FRM, or if I should switch right away. My current package in Bhubaneswar is 3.1 LPA…
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People also ask about ICICI Bank's Customer Service Associates
Is ICICI Bank a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 51 employee reviews, it's clear that most customer service associates have a positive experience working at ICICI Bank.
Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.4.
Does ICICI Bank pay their Customer Service Associates well?
According to AmbitionBox reviews, ICICI Bank customer service associates rate their salary and benefits at 3.7 out of 5, based on 51 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's customer service associates salaries
here
and to read reviews specifically about salary and benefits at ICICI Bank for customer service associates,
click here
.
How is the work culture at ICICI Bank for Customer Service Associates?
Work culture at ICICI Bank for customer service associates is rated 4.1 out of 5 by 51 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer service associates,
click here
.
How is the job security at ICICI Bank for Customer Service Associates?
Based on 51 reviews on AmbitionBox, ICICI Bank's customer service associates rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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