State Bank of India Customer Service Associate Salaries by 7 Employees (Updated 2025)

2 - 7 years exp.

₹1.6 Lakh - ₹6.5 Lakhs

Low Confidence

Salary of majority employees

54% more than the average Customer Service Associate Salary in Banking Companies for 2 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 2 - 7 years exp. (4 salaries)	₹1.6 L/yr - ₹6.5 L/yr
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Sales & Business Development Customer Service Associate Salary 5 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹5 L/yr

Last Updated: 17 Feb 2025

Companies similar to State Bank of India for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (212 salaries)	₹1.8 L/yr - ₹4.6 L/yr 30% less
HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (29 salaries)	₹1.8 L/yr - ₹4.2 L/yr 37% less
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Axis Bank Customer Service Associate Salary 0 - 4 years exp. (76 salaries)	₹1.6 L/yr - ₹4.5 L/yr 40% less
Kotak Mahindra Bank Customer Service Associate Salary 1 - 7 years exp. (27 salaries)	₹1.5 L/yr - ₹4 L/yr 32% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 48% less
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (62 salaries)	₹2 L/yr - ₹4.4 L/yr 17% less
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 40% less
Federal Bank Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹5.8 L/yr - ₹8.5 L/yr 57% more
Punjab National Bank Customer Service Associate Salary 1 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹16.5 L/yr 105% more
Bank of Baroda Customer Service Associate Salary 0 - 6 years exp. (28 salaries)	₹1.6 L/yr - ₹5 L/yr 32% less
Barclays Customer Service Associate Salary 2 - 6 years exp. (22 salaries)	₹3.2 L/yr - ₹8.3 L/yr 22% more
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Bank of India Customer Service Associate Salary 0 - 10 years exp. (6 salaries)	₹1.8 L/yr - ₹9 L/yr 23% more
AU Small Finance Bank Customer Service Associate Salary 0 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 40% less
Indian Overseas Bank Customer Service Associate Salary 8 - 11 years exp. (5 salaries)	₹8.4 L/yr - ₹10 L/yr 94% more
Union Bank of India Customer Service Associate Salary 2 - 6 years exp. (5 salaries)	₹6 L/yr - ₹9 L/yr 54% more
IDBI Bank Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹2.2 L/yr 59% less
Canara Bank Customer Service Associate Salary 2 - 7 years exp. (4 salaries)	₹3 L/yr - ₹8 L/yr 76% more
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹9 L/yr 23% more
Indian Bank Customer Service Associate Salary 3 - 4 years exp. (3 salaries)	₹7 L/yr - ₹7 L/yr 54% more

Customer Service Associate salary at State Bank of India ranges between ₹1.6 Lakh to ₹6.5 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 7 latest salaries received from various employees of State Bank of India.

Experience wise State Bank of India Customer Service Associate salaries

Last Updated: 17 Feb 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹6 L/yr
3 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.2 L/yr
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4 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹6.5 L/yr
5 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹8.3 L/yr
6 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
7 years (3 salaries)	₹2.3 L/yr - ₹4.8 L/yr

View all

From

Customer Service Associate

₹

Lakhs/yr

2 - 7 years exp.

Regional Manager

₹

Lakhs/yr

12 - 26 years exp.

Customer Service Associate 2 - 7 years exp.

Assistant Manager 0 - 12 years exp.

184% hike

Deputy Manager 4 - 15 years exp.

30% hike

From

6 more levels

Customer Service Associate

2 - 7 years exp.

New Business Manager

Salary unavailable

View 1 more career path

Similar Designation salaries in State Bank of India

Customer Support Associate Salary

(5 salaries)

₹2.28 L/yr - ₹3.31 L/yr

Customer Service Officer Salary

(6 salaries)

₹1 L/yr - ₹5 L/yr

Customer Service Executive Salary

(32 salaries)

₹1 L/yr - ₹4.85 L/yr

Customer Service Manager Salary

(6 salaries)

₹1.15 L/yr - ₹7 L/yr

Customer Service Representative Salary

(5 salaries)

₹1.2 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(4 salaries)

₹0.96 L/yr - ₹1.6 L/yr

Senior Associate Salary

(59 salaries)

₹4.5 L/yr - ₹14 L/yr

Customer Support Executive Salary

(8 salaries)

₹1.8 L/yr - ₹4.45 L/yr

Process Associate Salary

(5 salaries)

₹1 L/yr - ₹5.46 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Salary related reviews for State Bank of India

4.7

Rated by 4 employees for salary & benefits

Deputy Manager in Bokaro

Full Time

Finance & Accounting Department

1.0

• posted on 19 Jan 2025

1.0

for Salary and Benefits

Likes

Fixed salary

Job security - Excellent

Dislikes

Horrible work culture. Too much internal politics. People who don't work re appraised well and people who work hard are appraised badly, and have to bear lots of criticism. Seniors don't have any idea about the reality of ground level and force unethical practices for personal gains. People who oppose this are publically humiliated and instructed to resign. Seniors have no working knowledge of how the softwares work, and if some do do, then they refused to share their knowledge with others. It is the worst workplace I have ever worked in. I would not wish this kind of working environment to my worst enemy.

Salary - Bad

+5 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

2.0

• posted on 15 Nov 2024

4.0

for Salary and Benefits

Likes

Nothing to like really. You just get stuck in doing monotonous job

Salary - Good

+1 more

Dislikes

...erable. Asking to not come on a public holiday leads to targetting by your boss. No compensation for working on holidays. One has to work for 10-12 hours Monday to Saturday. You are asked to do work outside bank guidelines and no risk allowance/security assurance is given.

Skill development - Bad

+3 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 18 Sep 2024

4.0

for Salary and Benefits

Likes

It is a reputed organisation and the largest public sector bank in India. The salary and perks are better as compared to other PSBs. There is job security.

Salary - Good

+2 more

Dislikes

Long sitting hours, lot of workload, seniors threatening to transfer/change posting, stress and pressure of completing targets, working on weekends and holidays. Huge customer base means a lot of customer dealing.

Company culture - Poor

+1 more

Deputy Manager in New Delhi

Full Time

Other Department

3.0

• posted on 28 Jul 2024

3.0

for Salary and Benefits

Likes

Salary and little bit of recognition

Job security - Excellent

Dislikes

Bad culture Politics Transfer postings outside Which disturbs your personal life Late working Shortage of staff puts more burden on existing employees Poorest work life balance

Work satisfaction - Bad

+2 more

Branch Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 20 Dec 2023

3.0

for Salary and Benefits

Likes

Job is secured. We get to serve all kind of customers. Employees get huge exposure in whichever field /segment they are working in, great medical benefit, loans at concessional rate.

Job security - Excellent

Dislikes

Age old promotion policy, rigid system, salary is not as per industry standard, lack of proper training, late sitting is rewarded, no facility for working mothers, except for maternity leave, no wfh facility.

Skill development - Bad

+2 more

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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State Bank of India Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at State Bank of India?

Customer Service Associate salary at State Bank of India in India ranges between ₹1.6 Lakhs to ₹6.5 Lakhs for experience between 2 years to 7 years. According to our estimates it is 54% more than the average Customer Service Associate Salary in India. Salary estimates are based on 7 latest salaries received from various employees of State Bank of India India.

How does the salary of a Customer Service Associate at State Bank of India India compare with the average salary range for this job?

The average salary of a Customer Service Associate at State Bank of India is 54% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than State Bank of India to a Customer Service Associate in India?

Punjab National Bank Customer Service Associate Salary - ₹2.1 Lakhs to ₹16.5 Lakhs per year
Indian Overseas Bank Customer Service Associate Salary - ₹8.4 Lakhs to ₹10.0 Lakhs per year
Canara Bank Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.0 Lakhs per year
Federal Bank Customer Service Associate Salary - ₹5.8 Lakhs to ₹8.5 Lakhs per year
Union Bank of India Customer Service Associate Salary - ₹6.0 Lakhs to ₹9.0 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to State Bank of India in India?

Indian Bank Customer Service Associate Salary - ₹7.0 Lakhs to ₹7.0 Lakhs per year
Central Bank of India Customer Service Associate Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
Bank of India Customer Service Associate Salary - ₹1.8 Lakhs to ₹9.0 Lakhs per year
Barclays Customer Service Associate Salary - ₹3.2 Lakhs to ₹8.3 Lakhs per year
IDFC FIRST Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.4 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at State Bank of India in India?

The estimated take-home salary of a Customer Service Associate at State Bank of India ranges between ₹33,893 per month to ₹35,149 per month in India. The take-home salary calculation is based on the average State Bank of India Customer Service Associate salary in India which ranges between ₹1.6 Lakhs to ₹6.5 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at State Bank of India?

According to AmbitionBox, 56% of the State Bank of India Customer Service Associates reported a notice period of 1 Month, 22% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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State Bank of India Customer Service Associate Salaries

State Bank of India Customer Service Associate salary in India ranges between ₹1.6 Lakh to ₹6.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 State Bank of India latest salaries received from various employees of State Bank of India.

State Bank of India Customer Service Associate salaries in India (Updated 2025)

Companies similar to State Bank of India for Customer Service Associate

Latest annual salaries shared by State Bank of India Customer Service Associate

Experience wise State Bank of India Customer Service Associate salaries

Similar Designation salaries in State Bank of India

Salary related reviews for State Bank of India

Deputy Manager in Bokaro

Deputy Manager in Mumbai

Deputy Manager in Mumbai

Deputy Manager in New Delhi

Branch Manager in Mumbai

State Bank of India Customer Service Associate Salary FAQs

Tell us how to improve this page.