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Filter reviews by State Bank of India Customer Service Associate Reviews
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4 reviews found
Customer Service Associate in New Delhi
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Public interaction
- Salary - Good
- Job security - Excellent
- Promotions - Good
Dislikes
Unfair managerial decisions
- Company culture - Bad
Customer Service Associate (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No, please help me
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
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Customer Service Associate in india
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can provide banking service means of customer service point though we are not part of bank staff.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I think some fixed salary should provide by bank.
Customer Service Associate in Guwahati
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent 👍
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil👍
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Deputy Manager in Bokaro
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fixed salary
- Job security - Excellent
Dislikes
Horrible work culture. Too much internal politics. People who don't work re appraised well and people who work hard are appraised badly, and have to bear lots of criticism. Seniors don't have any idea about the reality of ground level and force unethical practices for personal gains. People who oppose this are publically humiliated and instructed to resign. Seniors have no working knowledge of how the softwares work, and if some do do, then they refused to share their knowledge with others. It is the worst workplace I have ever worked in. I would not wish this kind of working environment to my worst enemy....Read More
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like really. You just get stuck in doing monotonous job
- Salary - Good
- Job security - Good
Dislikes
No learnings at all. Work culture is miserable. Asking to not come on a public holiday leads to targetting by your boss. No compensation for working on holidays. One has to work for 10-12 hours Monday to Saturday. You are asked to do work outside bank guidelines and no risk allowance/security assurance is given.
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Branch Manager in Gonda
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Salary and great perks.Best in Banking industry.
- Salary - Excellent
- Job security - Good
- Promotions - Good
Dislikes
Non Existent HR.Undue Pressure to sell insurance.Too much unnecessary work serving little to no purpose.
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a reputed organisation and the largest public sector bank in India. The salary and perks are better as compared to other PSBs. There is job security.
- Salary - Good
- Job security - Excellent
- Promotions - Good
Dislikes
Long sitting hours, lot of workload, seniors threatening to transfer/change posting, stress and pressure of completing targets, working on weekends and holidays. Huge customer base means a lot of customer dealing.
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Bhusawal
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
- Salary - Excellent
- Job security - Excellent
- Promotions - Excellent
Dislikes
They call it Sarkari work culture, colloquially, in Indian workplaces. Bureaucratic work culture, i.e. They have 22000+ Branches in all sorts of creepy places imaginable in the country, for the sake of being Banker to every Indian. Most employees are ordinary graduates with zero to minus pedigree and compensate for their lack of Brains by showing bossism. Worst part is that the organisation is filled to the very core with मादरचोद Biharis, and they are in the process of, and eventually completely destroy whatever good is left in it. Targets are reality of all jobs in this country, but SBI was earlier known for being a little better in terms of bending rules to achieve them. Targets of cross-selling: SBI Life, especially, are immense, and a terrible pain in the neck. They will make your life miserable if you don't give them SBI Life....Read More
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Deputy Manager in Panipat
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, Perks and benefits
- Salary - Good
Dislikes
No work life balance at all, Poor work culture, No dignity of employees only harassment by management. Forces cross selling of Sbi life products
- Skill development - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Branch Manager in Bhavnagar
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Perks 2. Opportunity for promotions 3. Diverse learnings.
- Job security - Good
Dislikes
1. Uncertainties in postings and transfers. 2. Poor administration by higher management. 3. Colonial hierarchial ego culture. 4. Encouragement for number game instead of quality work. 5. Lack of support for front line workers in branches. 6. Confusion regarding goals and priorities. 7. Finanical risky work in credit area. 8. Encouragement for late working. 9. Discourages work life balance and peace of mind....Read More
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in New Delhi
Full Time
Branch Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and little bit of recognition
- Job security - Excellent
Dislikes
Bad culture Politics Transfer postings outside Which disturbs your personal life Late working Shortage of staff puts more burden on existing employees Poorest work life balance
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Branch Manager in Mangaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is better than peers in other banks
- Salary - Excellent
- Job security - Excellent
Dislikes
Company culture, HR processes, cross selling pressure, Frequent Transfers and relocations, role/skills mismatch
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Sales Executive in Mancherial
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's Brand of working in SBI as a Home Loan Executive but I changed the company for better carrier growth now also m searching for Better options to improve my skills and courage
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
In this I have lot of documentation and late closing of files and customers is not satisfactory is not up to the mark
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: I work daily basis we will have a meeting twice a week in office and we source the files from open market only
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Other State Bank of India Reviews
Customer Relationship Executive in Nashik
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Got to know banking in details. Excellent support from seniors. Got to enhance communication skills here.
- Salary - Good
- Skill development - Excellent
Dislikes
As a Customer Relationship Executive, there is not scope of growth here.
- Promotions - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Chief General Manager in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent employer, opportunity to express yourself, independence to strategise, plan and execute business decisions, of course with in frameworks. Exposure to various business situations, geographic locations, cultures . Lot of opportunities for individuals to develop and show their performances.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Non-transparent promotion, transfer/posting practices, highly favourable to Probationers.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Customer Relationship Executive in Raipur
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent work culture but it's fully contractual job,job security is nothing.
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security, it's 100% contractual Job.job is unsecured but everything is good.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Retired Chief Manager in Vadodara
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wide range of banking tasks instill all round experience and growth to your carrier. Different type of client satisfaction blessings also poured to life with unimaginable scopeto enjoy life.Every
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Everything is liked by me.Will have to look institutional interest rather than own interest.
Assistant General Manager Technology in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Salary - Good
- Job security - Excellent
Dislikes
Everything except Parks. Arrogant HR and Central OT Office (GITC) who throws all garbage work to Circle ITS dept and no learning opportunity in Circle.
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Manager in Hyderabad / Secunderabad
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and perks are good. Concessional interest rates for loans availed by staff.
- Salary - Good
- Job security - Excellent
- Promotions - Good
Dislikes
No personal life, high pressure to achieve targets, employees are asked to work on holidays as well.
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Retired Bank Manager in Chennai
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning, Challenges, Tasks, Job Rotation, Rewards and Recognition
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Domination by Unions and Associations. Weak Management. Dancing to the tunes of Unions and Associations in Postings, Placement, Transfers. Office bearers were either given non-priority roles or free from work, accountability, transfers but extending all benefits and allowing Dadagiri.
Field Officer in Amravati
Full Time
Branch Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at SBI is great satisfaction which comes with job security and Salary and other benefits. working in diffrent roles gives knowledge in overall banking sector
- Salary - Excellent
- Job security - Good
- Promotions - Good
Dislikes
There is no work life balance . Lot of work pressure and no sympathy towards staff. Frequent transfers to diffrent locations and high pressure of achieving targets
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Credit Support Officer in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not a single thing to like
Dislikes
1) Imbecile bosses. 2) Getting work done by threat of punishment. 3) Zero work-life balance. 4) Unscientific transfer policies. 5) Utter disregard by management in HR matters especially the ones that concern employee well being. 7) Chronic mis-selling of insurance products forced by management 8) reckless lending to ensure unreasonable targets are met 9) threat of fraud always hanging on your head. 10) lack of proper culture that can nurture young talents 11) unreasonable deadlines. Feel like working in Hitler's gas chambers. Always under pressure 12) please don't join and ruin your lives...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Assistant General Manager in Agra (working remotely)
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security & recognition
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
Dislikes
Some flatter type officers misuse their powers and as a controllers destroy branches and defame the branch head/ staff. Top management trusts such flatters and punishes the branch head/ staff which creates frustrations and bank suffers losses. Top management should make an unbiased enquiry before punishing officers.
- Work satisfaction - Poor
- Company culture - Poor
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State Bank of India Reviews by Designations
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AmbitionBox has 4 State Bank of India reviews submitted by State Bank of India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if State Bank of India is the right company for you. ...50% of employees reported the working days at State Bank of India as Alternate Saturday off. 50% employees reported the work timings at State Bank of India as Flexible timing. Read more- Home >
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