IndusInd Bank Customer Service Associate Reviews

Likes

Good Package

Dislikes

Toxic work culture they made you to work on all Saturday's and even govt holidays and moreover on Sunday also and lot of concalls they won't allow you to work and worst HR and using lot of un parliamentary works etc., hence not to recommend this bank for my enemy also.

Likes

IndusInd Bank offer a dynamic work environment fostering innovation professional growth and customer centric excellence enabling impactful achievements.

Dislikes

At IndusInd Bank the high pressure work environment and demanding target can sometimes impact work life balance and employee well-being.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Less pressure than other bank.

Dislikes

Basic savings account is rs 20k which is very very high.I think bank doesnot know that how to acquire customers like other banks whose basic account starts from rs 2500 like bandhan Bank.And the salary hike is very very low like negligible.

Likes

Job security, salary on time

Dislikes

At Opus center, Mumbai, Work culture is very pathetic, the super Manager raises issues which are not even required and are small. Work life balance is poor. Hasim Shaikh is Therki and favour majority female employees. Promotion is poorly done.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I have no words

Dislikes

Even after having 3 years experience of experience from IndusInd bank channel, due to being out of Delhi. I was not able to give my resignation period, due to which the company did not give me my relieving letter. Even after coming back i want give my resignation period but the company had already absconded me. Now my 3 years of hard work has gone waste. And because now i am not able to join any company because every company asking for the relieving latter from my last company. And please i'm requesting you if you can get me the experience latter i.e. reliving latter from my 3 years of hard work, it will be very grateful to you please...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing as of now but work culture was ok.

Dislikes

I had applied for rehire in the bank for the role of sales manager. I waited for the job offer after documentation for almost one and a half month. Every day during follow up I used to get different reasons from HR for the delay. Due to the commitment with the interviewer I rejected the offer I got from 2 companies. After all this what I get to hear from HR is that my job application has got rejected because for last many years I was not in the banking sector and I dont have banking experience. After One and a half month later they realised this. Very poor HR at indusind bank. I wish to connect to Mr. Zubin Mody(HR head) at Indusind bank and raise my issue with him. What has happened to me should not happen with others. Worst....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Organisation Yes, but the culture inside the bank is not at all like a bank, it is even worse than NBFC

Dislikes

System and Process Very Slow

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Bank is completely unstructured and their demands from employees are like ICICI and HDFC. TLs are very weak and doesn't have competent knowledge of product. They just know how to pressure RMs. Third class management from upside to down

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I love work with indusind bank because of office in time and out.

Dislikes

It's a company work profile set another work doing but demanding more work than offer.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes excellnt service indusland bank

Dislikes

Not relive on time daily basis

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pathetic work experience, u will end up finding yourself as a telecaller. Yes u will get a good salary, but it will be on the cost of deteriorating your whole career. U won't get any value in the other banks, because all others know the bad quality of books, credit card telecalling, etc.

Dislikes

Mentioned above

Likes

I have worked at Indusind bank Contact Centre . There HR were very helpful and they treat every employee as a family member . They try to help them in every moment Wherever they feel needed . Manager and team leaders were also very helpful and guiding the colleague very well and motivates them to achieve their goal They are flexible and friendly in nature . So this was my experience . Thanks and Regards Ex employee...Read More

Dislikes

They can make some plan for outing and it will Help to get connection with the employee and all of them would know each other very well. So they nobody would get bore over there. They can plan some outdoor games too for The fitness of the employee . It will be beneficial for the company growth And will also motivate the employee to do the job passionately. Never get more out of it. Thank you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

a good work-life balance, a supportive team environment, good learning opportunities, a target-oriented culture that encourages growth, and a strong focus on customer service

Dislikes

intense pressure to meet targets, poor work-life balance, a toxic work culture with micromanagement, lack of career progression opportunities, inconsistent management practices, and high attrition rates;

Likes

Did not come across a single point

Dislikes

Work culture is just pathetic... No place for growth... As a RM, the only ask is to bring your own base of customers and do not depend on the banks books... Bank needs to introspect there approach if they are doing lateral hiring.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Products are good.

Dislikes

How employees are treated. Unwanted demands, systems are not supportive. IT team is not at all helpful. To get a small work done it takes weeks.. Staff shortage always. Very Bad culture.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Lower management is not supportive, higher management ceo level Nation level is very supportive, you can reach directly to them doesn't matter on which post you are.

Dislikes

Lower management not good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.