IDBI Bank Customer Service Associate Salaries by 4 Employees (Updated 2025)

1 - 2 years exp.

₹1.3 Lakh - ₹2.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

38% less than the average Customer Service Associate Salary in Banking Companies for 1 - 2 years of experience

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Last Updated: 5 Feb 2025

Companies similar to IDBI Bank for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (61 salaries)	₹2 L/yr - ₹4.4 L/yr 107% more
Barclays Customer Service Associate Salary 2 - 7 years exp. (24 salaries)	₹3.2 L/yr - ₹8.3 L/yr 203% more
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Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 29% more
NatWest Group Customer Service Associate Salary 0 - 5 years exp. (18 salaries)	₹3.3 L/yr - ₹5.3 L/yr 160% more
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 47% more
Federal Bank Customer Service Associate Salary 0 - 4 years exp. (11 salaries)	₹5.8 L/yr - ₹8.5 L/yr 296% more
Equitas Small Finance Bank Customer Service Associate Salary 2 - 7 years exp. (7 salaries)	₹3 L/yr - ₹4.5 L/yr 90% more
Bank of India Customer Service Associate Salary 0 - 10 years exp. (6 salaries)	₹1.8 L/yr - ₹9 L/yr 203% more
Union Bank of India Customer Service Associate Salary 2 - 6 years exp. (6 salaries)	₹6 L/yr - ₹9 L/yr 299% more
AU Small Finance Bank Customer Service Associate Salary 0 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 48% more
Indian Overseas Bank Customer Service Associate Salary 8 - 11 years exp. (5 salaries)	₹8.4 L/yr - ₹10 L/yr 379% more
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Canara Bank Customer Service Associate Salary 2 - 7 years exp. (4 salaries)	₹7.1 L/yr - ₹9 L/yr 337% more
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹9 L/yr 204% more
NatWest Markets Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹3.3 L/yr - ₹3.5 L/yr 81% more
Indian Bank Customer Service Associate Salary 3 - 4 years exp. (4 salaries)	₹6.5 L/yr - ₹7 L/yr 276% more

Customer Service Associate salary at IDBI Bank ranges between ₹1.3 Lakh to ₹2.2 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 4 latest salaries received from various employees of IDBI Bank.

Experience wise IDBI Bank Customer Service Associate salaries

Last Updated: 5 Feb 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.4 L/yr - ₹2.2 L/yr
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2 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹2.2 L/yr

Similar Designation salaries in IDBI Bank

Customer Support Associate Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Customer Service Executive Salary

(20 salaries)

₹1 L/yr - ₹7.84 L/yr

Customer Service Manager Salary

(3 salaries)

₹12 L/yr - ₹20.8 L/yr

Customer Care Executive Salary

(6 salaries)

₹1.5 L/yr - ₹2.5 L/yr

Senior Associate Salary

(3 salaries)

₹3.5 L/yr - ₹8.5 L/yr

Customer Support Executive Salary

(4 salaries)

₹2.4 L/yr - ₹3 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹4.4 L/yr - ₹5.6 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹2.5 L/yr - ₹3.15 L/yr

Sales Executive Salary

(182 salaries)

₹1.05 L/yr - ₹3.5 L/yr

Salary related reviews for IDBI Bank

1.0

Rated by 1 employees for salary & benefits

Customer Service Associate

Full Time

CBD Belapur Department

5.0

• posted on 30 Oct 2022

1.0

for Salary and Benefits

Likes

I am working for idbi Intech for last 4 years as a Phone Banking Officer . I have learn all banking products or how to talk to customer or develop communication skills or lots of things I have learn & this is not counted for money because If you have learn banking knowledge then no one can bit you & also your educate to another person .

Skill development - Excellent

+3 more

Dislikes

salary not increment . if you need to comfort zone & lots of family or work life balance then only you can join but if you need money or promotion or Dreams so please don't join .

Salary - Bad

+2 more

Branch Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 11 Sep 2023

4.0

for Salary and Benefits

Likes

Salary & employees monetary benefits due to IBA membership

Salary - Good

Dislikes

Unfair promotions practice, Impotent Supervisors in Retail Banking, Egoistic people in Mid Management, God Father culture, No career growth, Non posting of required employees in branches etc.,

Skill development - Bad

+5 more

Relationship Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Apr 2022

3.0

for Salary and Benefits

Likes

...s work with integrity. U get good customer exposure and handling multiple tasks. Pay scale is good.

Company culture - Good

Dislikes

Retail branch banking Work pressure, multi-tasking apart from ur job profile. No value addition. Very slow career growth and monotonous job, job rotation periodicity is very large. You will get leaves after too much hardship until it is for some emergency. Review meetings are organised after working hours and frequent commitments and u have to bring figures on every login day. Seniors cannot keep away from using unofficial language if u don't perform in business and Continuous follow up will just keep u on pressure. No mental peace and satisfaction at all in branch banking in metros. If u don't perform, either u r thrown out to rural branches or compelled to resign. If u r excellent in selling insurance policy, then this is the best place to work. Promotions in higher grades are preferably available to staff posted in regional and zonal offices and hardly any branch banking staff is chosen.

Work-life balance - Poor

Sales Executive in Surat

Sales & Marketing Department

5.0

• posted on 20 Jun 2022

5.0

for Salary and Benefits

Likes

Good work environment and culture.teammates are supportive they give good sallary hike and bonus every year

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow.

Sales Executive in Basirhat

BFSI, Investments & Trading Department

4.0

• posted on 04 Jan 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture.company policies are good.

Skill development - Excellent

+1 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. On the job training is not given to new joinees

Job security - Poor

+1 more

see more salary related reviews

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What people are saying about IDBI Bank

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invaluablecider

works at

IDBI Bank

Facing trouble in releaving my current job

Hey everyone, I've recently resigned from my current job and serving notice period which is due in less than a week. But my manager is not agreeing to this and forcing me to stay till the time I complete my pendencies and creating more of them unnecessary so that I can't be relieved. I've completed them from my side, but pending from customer ends as they are not coming to sign the certain documents. If we go according to this than I can't be relieved for coming 5-6 months due to these customers as many of them are in different states. I've joining in my new company in next 10 days. What should I do???? And can I really be held back due to this reason(customers sign)????

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IDBI Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at IDBI Bank ?

The average salary of a Customer Service Associate at IDBI Bank in India typically ranges from ₹1.3 Lakhs to ₹2.2 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Service Associate at IDBI Bank earn more than ₹2.2 Lakhs per year, and the top 1% earn over ₹2.2 Lakhs per year. Customer Service Associate Salaries at IDBI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 IDBI Bank employees in India.

What is the estimated take home salary of a Customer Service Associate at IDBI Bank in India?

The estimated take-home salary of a Customer Service Associate at IDBI Bank in India typically ranges from ₹12,609 to ₹13,970 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹2.2 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of IDBI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than IDBI Bank for Customer Service Associate in India?

Indian Overseas Bank	₹8.4 Lakhs to ₹10.0 Lakhs per year
Canara Bank	₹7.1 Lakhs to ₹9.0 Lakhs per year
Union Bank of India	₹6.0 Lakhs to ₹9.0 Lakhs per year
Federal Bank	₹5.8 Lakhs to ₹8.5 Lakhs per year
Indian Bank	₹6.5 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IDBI Bank, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to IDBI Bank in India?

The salary of a Customer Service Associate at companies similar to IDBI Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Central Bank of India	₹2.0 Lakhs to ₹9.0 Lakhs per year
Bank of India	₹1.8 Lakhs to ₹9.0 Lakhs per year
Barclays	₹3.2 Lakhs to ₹8.3 Lakhs per year
NatWest Group	₹3.3 Lakhs to ₹5.3 Lakhs per year
IDFC FIRST Bank	₹2.0 Lakhs to ₹4.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at IDBI Bank in India?

The salary growth for a Customer Service Associate at IDBI Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at IDBI Bank:

Experience	Average Salary Range
1 year	₹1.4 Lakhs to ₹2.2 Lakhs per year
2 years	₹1.3 Lakhs to ₹2.2 Lakhs per year

and so on.

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IDBI Bank Customer Service Associate Salaries

IDBI Bank Customer Service Associate salary in India ranges between ₹1.3 Lakh to ₹2.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IDBI Bank latest salaries received from various employees of IDBI Bank.