Federal Bank Customer Service Associate Salaries by 8 Employees (Updated 2025)

0 - 4 years exp.

₹5.8 Lakhs - ₹8.5 Lakhs

Low Confidence

Salary of majority employees

142% more than the average Customer Service Associate Salary in Banking Companies for 0 - 4 years of experience

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Last Updated: 22 Feb 2025

Companies similar to Federal Bank for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (29 salaries)	₹1.8 L/yr - ₹4.2 L/yr 60% less
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (212 salaries)	₹1.8 L/yr - ₹4.6 L/yr 55% less
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Axis Bank Customer Service Associate Salary 0 - 4 years exp. (76 salaries)	₹1.6 L/yr - ₹4.5 L/yr 62% less
State Bank of India Customer Service Associate Salary 2 - 7 years exp. (7 salaries)	₹1.6 L/yr - ₹6.5 L/yr 36% less
Kotak Mahindra Bank Customer Service Associate Salary 1 - 7 years exp. (27 salaries)	₹1.5 L/yr - ₹4 L/yr 56% less
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 62% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 67% less
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (62 salaries)	₹2 L/yr - ₹4.4 L/yr 47% less
RBL Bank Customer Service Associate Salary 0 - 4 years exp. (14 salaries)	₹1.7 L/yr - ₹2.4 L/yr 72% less
Karnataka Bank Customer Service Associate Salary 0 - 9 years exp. (17 salaries)	₹4.5 L/yr - ₹8 L/yr 7% less
Karur Vysya Bank Customer Service Associate Salary 1 - 10 years exp. (7 salaries)	₹2.5 L/yr - ₹10.5 L/yr 15% less
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Union Bank of India Customer Service Associate Salary 2 - 6 years exp. (5 salaries)	₹6 L/yr - ₹9 L/yr 2% less
IDBI Bank Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹2.2 L/yr 74% less
Canara Bank Customer Service Associate Salary 2 - 7 years exp. (4 salaries)	₹3 L/yr - ₹8 L/yr 12% more
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹9 L/yr 22% less
Utkarsh Small Finance Bank Customer Service Associate Salary 1 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.2 L/yr 62% less

Customer Service Associate salary at Federal Bank ranges between ₹5.8 Lakhs to ₹8.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 8 latest salaries received from various employees of Federal Bank.

Experience wise Federal Bank Customer Service Associate salaries

Last Updated: 22 Feb 2025

Experience	Avg Annual Salary
Fresher (5 salaries)	₹5.8 L/yr - ₹8 L/yr
1 year (AmbitionBox Estimate)	₹6.3 L/yr - ₹8.1 L/yr
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2 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.2 L/yr
3 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹8.5 L/yr
4 years (AmbitionBox Estimate)	₹7 L/yr - ₹13 L/yr

Similar Designation salaries in Federal Bank

Customer Service Executive Salary

(4 salaries)

₹2.8 L/yr - ₹4.2 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Senior Associate Salary

(6 salaries)

₹6.8 L/yr - ₹9.5 L/yr

Customer Support Executive Salary

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₹3 L/yr - ₹3.85 L/yr

Process Associate Salary

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₹2 L/yr - ₹5 L/yr

Customer Relationship Manager Salary

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Sales Executive Salary

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₹1.9 L/yr - ₹3.25 L/yr

Sales Officer Salary

(AmbitionBox Estimate)

₹3.7 L/yr - ₹4.7 L/yr

Team Lead Salary

(11 salaries)

₹3.41 L/yr - ₹4.2 L/yr

Salary related reviews for Federal Bank

4.5

Rated by 4 employees for salary & benefits

Sales Manager in Visakhapatnam

Full Time

Sales & Business Development Department

1.0

• posted on 25 Dec 2024

2.0

for Salary and Benefits

Likes

One small joke without infrom direct immediately reliving with last month salary also cut.... Total my bank career this organization worst feeling my carrer, Any one not joining this organization , if u join your career kollab

Dislikes

This organization without information direct immediately reliving and lost month salary also cut total my bank career this organization worst feeling my career, any one not joining this organization my suggestion

Salary - Poor

+6 more

Branch Manager in New Delhi

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 29 May 2022

4.0

for Salary and Benefits

Likes

... 2. HR policies are favorable for employees. 3. Sales pressure is moderate. 4. Joining salary is one of the best in the industry.

Salary - Good

+3 more

Dislikes

1. Unclear process for business development. 2. Union culture, a hurdle in work culture. 3. Learning is confined. 4. No performance linked incentive & annual increments are peanuts.

Senior Manager in Ernakulam

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 05 Feb 2025

5.0

for Salary and Benefits

Likes

... consideration for posting based on personal issues. Opportunities for learning. Salary is at par with nationalised banks. Offers good job security.

Salary - Excellent

+5 more

Dislikes

The promotion process is subject to bias. Hands on training for new recruits can be improved.

Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 24 Nov 2024

5.0

for Salary and Benefits

Likes

Pay scale is good, less Pressure,

Salary - Excellent

+3 more

Dislikes

Policy and sales pressure as someone who want to learn more about wealth management and investment, I'm stuck in log-in days this learning curve is bad some Officers are treating customer as it's late 90s where they can move customer from counter to counter and delay paper work, not realising that it is also affecting other's efficiency as well. last but not least Transfer policy, not able to move to a desired location even if Mutual agreement is there

Skill development - Poor

+1 more

Assistant Manager in Khambhalia

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 04 Oct 2024

3.0

for Salary and Benefits

Likes

Only salary and perks are good

Job security - Good

Dislikes

and if talking about work life balance no such thing lies in Federal Bank. No one care about you if you're posted in rural branch you'll be like nothing for management. No one will talk about your career growth this is pathetic about federal bank

Skill development - Bad

+4 more

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1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Federal Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Federal Bank?

Customer Service Associate salary at Federal Bank in India ranges between ₹5.8 Lakhs to ₹8.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 142% more than the average Customer Service Associate Salary in India. Salary estimates are based on 8 latest salaries received from various employees of Federal Bank India.

How does the salary of a Customer Service Associate at Federal Bank India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Federal Bank is 142% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Federal Bank to a Customer Service Associate in India?

Canara Bank Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Federal Bank in India?

Union Bank of India Customer Service Associate Salary - ₹6.0 Lakhs to ₹9.0 Lakhs per year
Karnataka Bank Customer Service Associate Salary - ₹4.5 Lakhs to ₹8.0 Lakhs per year
Karur Vysya Bank Customer Service Associate Salary - ₹2.5 Lakhs to ₹10.5 Lakhs per year
Central Bank of India Customer Service Associate Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
State Bank of India Customer Service Associate Salary - ₹1.6 Lakhs to ₹6.5 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Federal Bank in India?

The estimated take-home salary of a Customer Service Associate at Federal Bank ranges between ₹53,338 per month to ₹54,666 per month in India. The take-home salary calculation is based on the average Federal Bank Customer Service Associate salary in India which ranges between ₹5.8 Lakhs to ₹8.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Federal Bank?

According to AmbitionBox, 59% of the Federal Bank Customer Service Associates reported a notice period of 1 Month, 23% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 22 responses on AmbitionBox in last 2 years.

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Federal Bank Customer Service Associate Salaries

Federal Bank Customer Service Associate salary in India ranges between ₹5.8 Lakhs to ₹8.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Federal Bank latest salaries received from various employees of Federal Bank.

Federal Bank Customer Service Associate salaries in India (Updated 2025)

Companies similar to Federal Bank for Customer Service Associate

Latest annual salaries shared by Federal Bank Customer Service Associate

Experience wise Federal Bank Customer Service Associate salaries

Similar Designation salaries in Federal Bank

Salary related reviews for Federal Bank

Sales Manager in Visakhapatnam

Branch Manager in New Delhi

Senior Manager in Ernakulam

Associate in New Delhi

Assistant Manager in Khambhalia

Federal Bank Customer Service Associate Salary FAQs

Tell us how to improve this page.