Federal Bank Customer Service Associate Reviews

Likes

Better work culture compared to other babjs

Dislikes

Poor management

Likes

Good company with great values

Dislikes

Low marketing a

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes it is the best place to work

Dislikes

Nothing about the Organisation

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

- Good pay - Relationship based work culture - Job security

Dislikes

- Relationship based work culture - Slow decision making - Lesser tailor made asset products

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Over all good

Dislikes

I don't hv to tell any dislike

Likes

Good working knowledge and good experience, courier growth,

Dislikes

Nill

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Best for work life balance with good offs

Dislikes

Contract based job and no job security

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No job security no pf esi

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Teammates are mostly supportive and friendly, creating a positive and collaborative work environment.

Dislikes

Lack of work-life balance and an unfair promotion process that often required pleasing managers rather than recognizing merit and performance. No value given given for employee's personal well being in most of the teams. WFH opportunities are merely mentioned in circulars and will not be considered when employee really needs it.

Likes

Pay scale is good, less Pressure,

Dislikes

Policy and sales pressure as someone who want to learn more about wealth management and investment, I'm stuck in log-in days this learning curve is bad some Officers are treating customer as it's late 90s where they can move customer from counter to counter and delay paper work, not realising that it is also affecting other's efficiency as well. last but not least Transfer policy, not able to move to a desired location even if Mutual agreement is there...Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I would like to share some common points why people appreciate working there.Many enjoy the opportunities for career growth.a supportive work environment.

Dislikes

slower decision making due to the size of organization.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.

Likes

Staffs are extremely well & helpful

Dislikes

Horrible work life balance with immense pressure for insurance products. Nil support from the higher officials. Too old softwares for loan processings. Work culture and appreciation are at its worst

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Only salary and perks are good

Dislikes

and if talking about work life balance no such thing lies in Federal Bank. No one care about you if you're posted in rural branch you'll be like nothing for management. No one will talk about your career growth this is pathetic about federal bank

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The workplace culture is excellent, and the orderly division of employee's roles contributes to the atmosphere's health specially for Associate.

Dislikes

Policy of transfer. They don't readily grant transfers based on personal preferences. Transferring to a more beneficial option for the employee will mostly take three to four years. Without HRA, an Associate finds it very difficult to survive in an unusual environment.

Likes

Salary and other compensation reimbursement and job security

Dislikes

Work life balance is worst.. if sales is not your thing you wont get any credit for other operational work done by you. Banking is all about selling insurance products

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

It depends on branch where you have posted .....but we will get handfull of experience handling day to day operations, real time decision making,handling customers, learning financial products......there are many other space where we can explore more...

Dislikes

Again it depends on the manager and the branch we posted

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.