IDBI Bank Customer Service Manager Salaries by 3 Employees

9 - 11 years exp.

₹12 Lakhs - ₹20.8 Lakhs

Low Confidence

Salary of majority employees

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175% more than the average Customer Service Manager Salary in Banking Companies for 9 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 10 - 11 years exp. (AmbitionBox Estimate)	Unlock ₹12 L/yr - ₹20.8 L/yr
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BFSI, Investments & Trading Customer Service Manager Salary 9 years exp. (AmbitionBox Estimate)	Unlock ₹13.5 L/yr - ₹16.5 L/yr

Last Updated: 17 Mar 2023

Companies similar to IDBI Bank for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
State Bank of India Customer Service Manager Salary 1 - 8 years exp. (6 salaries)	Unlock ₹1.2 L/yr - ₹7 L/yr 76% less
HDFC Bank Customer Service Manager Salary 0 - 12 years exp. (45 salaries)	Unlock ₹2.3 L/yr - ₹9 L/yr 71% less
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ICICI Bank Customer Service Manager Salary 2 - 10 years exp. (472 salaries)	Unlock ₹1.8 L/yr - ₹9.5 L/yr 69% less
Axis Bank Customer Service Manager Salary 4 - 13 years exp. (111 salaries)	Unlock ₹2.2 L/yr - ₹10.2 L/yr 61% less
Bank of Baroda Customer Service Manager Salary 2 - 16 years exp. (3 salaries)	Unlock ₹2.3 L/yr - ₹9.9 L/yr 66% less
Kotak Mahindra Bank Customer Service Manager Salary 1 - 9 years exp. (72 salaries)	Unlock ₹2 L/yr - ₹7.5 L/yr 70% less
IndusInd Bank Customer Service Manager Salary 1 - 10 years exp. (184 salaries)	Unlock ₹1.8 L/yr - ₹5.7 L/yr 77% less
Yes Bank Customer Service Manager Salary 0 - 7 years exp. (3 salaries)	Unlock ₹3.5 L/yr - ₹7.5 L/yr 70% less
AU Small Finance Bank Customer Service Manager Salary 3 - 10 years exp. (187 salaries)	Unlock ₹3 L/yr - ₹7.6 L/yr 66% less	1 job opening
IDFC FIRST Bank Customer Service Manager Salary 2 - 9 years exp. (152 salaries)	Unlock ₹2.7 L/yr - ₹8 L/yr 68% less
Standard Chartered Customer Service Manager Salary 1 - 16 years exp. (24 salaries)	Unlock ₹3.1 L/yr - ₹11.3 L/yr 57% less
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Equitas Small Finance Bank Customer Service Manager Salary 1 - 10 years exp. (7 salaries)	Unlock ₹1.3 L/yr - ₹4.3 L/yr 81% less
Jana Small Finance Bank Customer Service Manager Salary 3 - 6 years exp. (4 salaries)	Unlock ₹2.5 L/yr - ₹5 L/yr 73% less
Deutsche Bank Customer Service Manager Salary 3 - 13 years exp. (4 salaries)	Unlock ₹5.3 L/yr - ₹13 L/yr 43% less
Ujjivan Small Finance Bank Customer Service Manager Salary 6 - 8 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹5 L/yr 73% less
NatWest Group Customer Service Manager Salary 3 - 15 years exp. (3 salaries)	Unlock ₹3.9 L/yr - ₹14 L/yr 46% less

Customer Service Manager salary at IDBI Bank ranges between ₹12 Lakhs to ₹20.8 Lakhs per year for employees with experience between 9 years to 11 years. Salary estimates are based on 3 latest salaries received from various employees of IDBI Bank.

Experience wise IDBI Bank Customer Service Manager salaries

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
9 years (AmbitionBox Estimate)	Unlock ₹13.5 L/yr - ₹17.2 L/yr
10 years (AmbitionBox Estimate)	Unlock ₹10.8 L/yr - ₹13.8 L/yr
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11 years (AmbitionBox Estimate)	Unlock ₹18.7 L/yr - ₹23.9 L/yr

From

Customer Service Manager

₹

Lakhs/yr

9 - 11 years exp.

Senior Regional Head

₹

Lakhs/yr

18 - 20 years exp.

Customer Service Manager

9 - 11 years exp.

Unlock

Manager

6 - 17 years exp.

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22% hike

Assistant General Manager

12 - 20 years exp.

Unlock

39% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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₹1.5 L/yr - ₹2.5 L/yr

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Branch Manager Salary

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(7 salaries)

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₹2.5 L/yr - ₹9 L/yr

Salary related reviews for IDBI Bank

Rated by 1 employees for salary & benefits

Branch Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 11 Sep 2023

4.0

for Salary and Benefits

Likes

Salary & employees monetary benefits due to IBA membership

Salary - Good

Dislikes

Unfair promotions practice, Impotent Supervisors in Retail Banking, Egoistic people in Mid Management, God Father culture, No career growth, Non posting of required employees in branches etc.,

Skill development - Bad

+5 more

Relationship Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Apr 2022

3.0

for Salary and Benefits

Likes

...s work with integrity. U get good customer exposure and handling multiple tasks. Pay scale is good.

Company culture - Good

Dislikes

Retail branch banking Work pressure, multi-tasking apart from ur job profile. No value addition. Very slow career growth and monotonous job, job rotation periodicity is very large. You will get leaves after too much hardship until it is for some emergency. Review meetings are organised after working hours and frequent commitments and u have to bring figures on every login day. Seniors cannot keep away from using unofficial language if u don't perform in business and Continuous follow up will just keep u on pressure. No mental peace and satisfaction at all in branch banking in metros. If u don't perform, either u r thrown out to rural branches or compelled to resign. If u r excellent in selling insurance policy, then this is the best place to work. Promotions in higher grades are preferably available to staff posted in regional and zonal offices and hardly any branch banking staff is chosen.

Work-life balance - Poor

Customer Service Associate

Full Time

CBD Belapur Department

5.0

• posted on 30 Oct 2022

1.0

for Salary and Benefits

Likes

I am working for idbi Intech for last 4 years as a Phone Banking Officer . I have learn all banking products or how to talk to customer or develop communication skills or lots of things I have learn & this is not counted for money because If you have learn banking knowledge then no one can bit you & also your educate to another person .

Skill development - Excellent

+3 more

Dislikes

salary not increment . if you need to comfort zone & lots of family or work life balance then only you can join but if you need money or promotion or Dreams so please don't join .

Salary - Bad

+2 more

Sales Executive in Surat

Sales & Marketing Department

5.0

• posted on 20 Jun 2022

5.0

for Salary and Benefits

Likes

Good work environment and culture.teammates are supportive they give good sallary hike and bonus every year

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow.

Sales Executive in Basirhat

BFSI, Investments & Trading Department

4.0

• posted on 04 Jan 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture.company policies are good.

Skill development - Excellent

+1 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. On the job training is not given to new joinees

Job security - Poor

+1 more

see more salary related reviews

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What people are saying about IDBI Bank

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a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional team... read more

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IDBI Bank Customer Service Manager Salary FAQs

What is the notice period for Customer Service Manager at IDBI Bank?

According to AmbitionBox, 100% of the IDBI Bank Customer Service Managers reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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IDBI Bank Customer Service Manager Salaries

IDBI Bank Customer Service Manager salary in India ranges between ₹12 Lakhs to ₹20.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 IDBI Bank latest salaries received from various employees of IDBI Bank.