IDFC FIRST Bank Customer Service Manager Salaries by 100+ Employees (Updated 2025)

2 - 11 years exp.

₹2.7 Lakhs - ₹8 Lakhs

Salary of majority employees

9% less than the average Customer Service Manager Salary in Banking Companies for 2 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 2 - 11 years exp. (63 salaries)	₹3 L/yr - ₹7.8 L/yr
BFSI, Investments & Trading Customer Service Manager Salary 2 - 11 years exp. (52 salaries)	₹2.7 L/yr - ₹8 L/yr
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Finance & Accounting Customer Service Manager Salary 2 - 10 years exp. (14 salaries)	₹3.5 L/yr - ₹7.5 L/yr
Marketing & Communication Customer Service Manager Salary 5 - 8 years exp. (5 salaries)	₹3.8 L/yr - ₹7.3 L/yr
Sales & Business Development Customer Service Manager Salary 2 - 9 years exp. (4 salaries)	₹4 L/yr - ₹5.8 L/yr

Last Updated: 31 Jan 2025

Companies similar to IDFC FIRST Bank for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Manager Salary 0 - 12 years exp. (45 salaries)	₹2.3 L/yr - ₹9 L/yr 13% less
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (467 salaries)	₹1.8 L/yr - ₹9.5 L/yr 10% less
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Axis Bank Customer Service Manager Salary 4 - 13 years exp. (111 salaries)	₹2.2 L/yr - ₹10.2 L/yr 15% more
Kotak Mahindra Bank Customer Service Manager Salary 1 - 8 years exp. (67 salaries)	₹2 L/yr - ₹7.5 L/yr 15% less
Yes Bank Customer Service Manager Salary 0 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹7.5 L/yr 13% less
IndusInd Bank Customer Service Manager Salary 2 - 10 years exp. (177 salaries)	₹1.8 L/yr - ₹5.7 L/yr 29% less
RBL Bank Customer Service Manager Salary 3 - 8 years exp. (11 salaries)	₹3.2 L/yr - ₹7.2 L/yr 24% less
State Bank of India Customer Service Manager Salary 1 - 8 years exp. (6 salaries)	₹1.2 L/yr - ₹7 L/yr 27% less
Standard Chartered Customer Service Manager Salary 1 - 19 years exp. (23 salaries)	₹3.1 L/yr - ₹11.3 L/yr 35% more
Utkarsh Small Finance Bank Customer Service Manager Salary 0 - 9 years exp. (17 salaries)	₹1.5 L/yr - ₹5.5 L/yr 28% less
Bandhan Bank Customer Service Manager Salary 4 - 9 years exp. (8 salaries)	₹3.5 L/yr - ₹7.1 L/yr 22% less
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Jana Small Finance Bank Customer Service Manager Salary 3 - 6 years exp. (4 salaries)	₹2.5 L/yr - ₹5 L/yr 19% less
IDBI Bank Customer Service Manager Salary 9 - 11 years exp. (3 salaries)	₹12 L/yr - ₹20.8 L/yr 199% more
Ujjivan Small Finance Bank Customer Service Manager Salary 6 - 8 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr 18% less

Customer Service Manager salary at IDFC FIRST Bank ranges between ₹2.7 Lakhs to ₹8 Lakhs per year for employees with experience between 2 years to 11 years. Salary estimates are based on 174 latest salaries received from various employees of IDFC FIRST Bank.

Experience wise IDFC FIRST Bank Customer Service Manager salaries

Last Updated: 31 Jan 2025

Experience	Avg Annual Salary
2 years (7 salaries)	₹3.3 L/yr - ₹4.5 L/yr
3 years (18 salaries)	₹2.7 L/yr - ₹6.1 L/yr
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4 years (20 salaries)	₹3 L/yr - ₹6.5 L/yr
5 years (21 salaries)	₹2.7 L/yr - ₹6 L/yr
6 years (29 salaries)	₹3.5 L/yr - ₹7.2 L/yr
7 years (25 salaries)	₹3.7 L/yr - ₹6.9 L/yr
8 years (24 salaries)	₹3.7 L/yr - ₹7.5 L/yr
9 years (11 salaries)	₹4.5 L/yr - ₹7.5 L/yr
10 years (14 salaries)	₹4.5 L/yr - ₹8 L/yr
11 years (5 salaries)	₹4.8 L/yr - ₹8 L/yr

View all

Similar Designation salaries in IDFC FIRST Bank

Customer Service Officer Salary

(39 salaries)

₹2.1 L/yr - ₹4.54 L/yr

Customer Service Associate Salary

(62 salaries)

₹1.95 L/yr - ₹4.38 L/yr

Customer Service Executive Salary

(308 salaries)

₹1.5 L/yr - ₹6.1 L/yr

Customer Relationship Manager Salary

(25 salaries)

₹2.4 L/yr - ₹7 L/yr

Customer Service Representative Salary

(11 salaries)

₹2 L/yr - ₹4 L/yr

Customer Care Executive Salary

(49 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.5 L/yr - ₹4 L/yr

Branch Manager Salary

(627 salaries)

₹6.18 L/yr - ₹26 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹17.1 L/yr - ₹21.8 L/yr

Customer Support Executive Salary

(33 salaries)

₹2.1 L/yr - ₹4.5 L/yr

Top skills at IDFC FIRST Bank for Customer Service Manager

Deployment Customer Satisfaction Management Service Quality Query Resolution Workflow Customer Service MIS Retail Banking Customer Experience

Salary related reviews for IDFC FIRST Bank

3.9

Rated by 21 employees for salary & benefits

Sales Executive in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Jun 2024

5.0

for Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Salary - Excellent

+6 more

Dislikes

No dislikes as such

Branch Manager in Surat

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

Salary - Excellent

+1 more

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Skill development - Bad

+4 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 13 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Salary - Bad

+5 more

Deputy Manager in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Aug 2023

4.0

for Salary and Benefits

Likes

Salary and perks

Salary - Good

+1 more

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Skill development - Bad

+4 more

Senior Customer Service Executive in Hoshangabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 29 Sep 2023

4.0

for Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

Salary - Good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

Work-life balance - Poor

see more salary related reviews

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Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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IDFC FIRST Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at IDFC FIRST Bank?

Customer Service Manager salary at IDFC FIRST Bank in India ranges between ₹2.7 Lakhs to ₹8.0 Lakhs for experience between 2 years to 11 years. According to our estimates it is 9% less than the average Customer Service Manager Salary in India. Salary estimates are based on 174 latest salaries received from various employees of IDFC FIRST Bank India.

How does the salary of a Customer Service Manager at IDFC FIRST Bank India compare with the average salary range for this job?

The average salary of a Customer Service Manager at IDFC FIRST Bank is 9% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at IDFC FIRST Bank?

Deployment, Customer Satisfaction, Management, Service Quality and Query Resolution are some of the popular skills required to work as a Customer Service Manager at IDFC FIRST Bank India.

Which similar companies are paying more than IDFC FIRST Bank to a Customer Service Manager in India?

IDBI Bank Customer Service Manager Salary - ₹12.0 Lakhs to ₹20.8 Lakhs per year
Standard Chartered Customer Service Manager Salary - ₹3.1 Lakhs to ₹11.3 Lakhs per year
Axis Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹10.2 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to IDFC FIRST Bank in India?

ICICI Bank Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.5 Lakhs per year
HDFC Bank Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.0 Lakhs per year
Yes Bank Customer Service Manager Salary - ₹2.8 Lakhs to ₹7.5 Lakhs per year
Kotak Mahindra Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
Ujjivan Small Finance Bank Customer Service Manager Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at IDFC FIRST Bank in India?

The estimated take-home salary of a Customer Service Manager at IDFC FIRST Bank ranges between ₹40,215 per month to ₹41,377 per month in India. The take-home salary calculation is based on the average IDFC FIRST Bank Customer Service Manager salary in India which ranges between ₹2.7 Lakhs to ₹8.0 Lakhs per year for employees with experience between 2 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at IDFC FIRST Bank?

According to AmbitionBox, 66% of the IDFC FIRST Bank Customer Service Managers reported a notice period of 3 Months, 19% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 71 responses on AmbitionBox in last 2 years.

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IDFC FIRST Bank Customer Service Manager Salaries by Location

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IDFC FIRST Bank Customer Service Manager Salaries

IDFC FIRST Bank Customer Service Manager salary in India ranges between ₹2.7 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 174 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.

IDFC FIRST Bank Customer Service Manager salaries in India (Updated 2025)

Companies similar to IDFC FIRST Bank for Customer Service Manager

Latest annual salaries shared by IDFC FIRST Bank Customer Service Manager

Experience wise IDFC FIRST Bank Customer Service Manager salaries

Similar Designation salaries in IDFC FIRST Bank

Top skills at IDFC FIRST Bank for Customer Service Manager

Salary related reviews for IDFC FIRST Bank

Sales Executive in New Delhi

Branch Manager in Surat

Sales Executive in New Delhi

Deputy Manager in Navi Mumbai

Senior Customer Service Executive in Hoshangabad

IDFC FIRST Bank Customer Service Manager Salary FAQs

Tell us how to improve this page.

IDFC FIRST Bank Customer Service Manager Salaries by Location