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HDFC Bank Customer Service Manager salaries in India (Updated 2025)

Annual salary range
1 - 12 years exp.
₹2.3 Lakhs - ₹9 Lakhs
Salary of majority employees
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15% less than the average Customer Service Manager Salary in Banking Companies for 1 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
1 - 12 years exp. (18 salaries)
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₹3.3 L/yr - ₹9 L/yr

Sales & Business Development
Customer Service Manager Salary
1 - 10 years exp. (8 salaries)
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₹2.3 L/yr - ₹7 L/yr

Finance & Accounting
Customer Service Manager Salary
4 - 9 years exp. (6 salaries)
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₹3.7 L/yr - ₹5.5 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
3 - 12 years exp. (5 salaries)
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₹3.5 L/yr - ₹8.2 L/yr

Administration & Facilities
Customer Service Manager Salary
6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 20 Mar 2025

Companies similar to HDFC Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (422 salaries)

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₹1.1 L/yr - ₹9.5 L/yr

At par
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IndusInd Bank Customer Service Manager Salary

1 - 10 years exp. (184 salaries)

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₹1.8 L/yr - ₹5.7 L/yr

arrow icon 27% less
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IDFC FIRST Bank Customer Service Manager Salary

2 - 9 years exp. (152 salaries)

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₹2.7 L/yr - ₹8 L/yr

At par
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Axis Bank Customer Service Manager Salary

4 - 13 years exp. (111 salaries)

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₹2.2 L/yr - ₹10.2 L/yr

arrow icon 16% more
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₹2 L/yr - ₹7.5 L/yr

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₹1.5 L/yr - ₹5.5 L/yr

arrow icon 26% less
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RBL Bank Customer Service Manager Salary

3 - 8 years exp. (11 salaries)

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₹3.2 L/yr - ₹7.2 L/yr

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Bandhan Bank Customer Service Manager Salary

4 - 9 years exp. (8 salaries)

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₹3.5 L/yr - ₹7.1 L/yr

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₹1.2 L/yr - ₹7 L/yr

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₹2.5 L/yr - ₹5 L/yr

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IDBI Bank Customer Service Manager Salary

9 - 11 years exp. (3 salaries)

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₹12 L/yr - ₹20.8 L/yr

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Yes Bank Customer Service Manager Salary

0 - 7 years exp. (3 salaries)

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₹3.5 L/yr - ₹7.5 L/yr

arrow icon 6% less
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₹3 L/yr - ₹5 L/yr

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Customer Service Manager salary at HDFC Bank ranges between ₹2.3 Lakhs to ₹9 Lakhs per year for employees with experience between 1 year to 12 years. Salary estimates are based on 43 latest salaries received from various employees of HDFC Bank.

Latest annual salaries shared by HDFC Bank Customer Service Manager

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Experience wise HDFC Bank Customer Service Manager salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
1 year  (3 salaries)

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₹2.3 L/yr - ₹8 L/yr
2 years (AmbitionBox Estimate)

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₹4 L/yr - ₹8.2 L/yr
3 years  (7 salaries)

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₹3.4 L/yr - ₹7 L/yr
4 years  (5 salaries)

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₹3.7 L/yr - ₹6 L/yr
5 years  (5 salaries)

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₹3.5 L/yr - ₹6.4 L/yr
View all
HDFC Bank Customer Service Manager Salary and Career Growth

From

To

Customer Service Manager

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1 - 12 years exp.

Deputy Vice President

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10 - 25 years exp.

Customer Service Manager

1 - 12 years exp.
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Deputy Manager

0 - 14 years exp.
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arrow icon 14% hike

Senior Manager

3 - 21 years exp.
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arrow icon 164% hike

From

To

Customer Service Manager

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1 - 12 years exp.

Regional Head

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13 - 24 years exp.

From

To

Customer Service Manager

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1 - 12 years exp.

Circle Head

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13 - 22 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in HDFC Bank

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₹1.3 L/yr - ₹6.5 L/yr
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₹1.8 L/yr - ₹4.24 L/yr
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₹1.05 L/yr - ₹5 L/yr
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₹1.55 L/yr - ₹8.7 L/yr
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₹1.2 L/yr - ₹4.2 L/yr
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₹1 L/yr - ₹5 L/yr
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₹1.86 L/yr - ₹3.3 L/yr
Branch Manager Salary
(1.6k salaries)
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₹6.5 L/yr - ₹23 L/yr
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₹1.35 L/yr - ₹4.3 L/yr
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₹1.5 L/yr - ₹4.8 L/yr

Top skills at HDFC Bank for Customer Service Manager

Customer Complaints Resolution Complaint Management CRM Customer Service Management Follow Ups Customer Service Management Customer Service Operations Senior Management

Salary related reviews for HDFC Bank

3.5

Rated by 11 employees for salary & benefits

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 04 Jan 2025

4.0
 for  Salary and Benefits

Likes

strong brand reputation, good learning and development opportunities, a supportive work culture with helpful colleagues, competitive salary and incentives, and the potential for career growth within the organization

read more
  • Salary - Good
  • +6 more

Dislikes

Some challenges include high work pressure,

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 04 Dec 2024

4.0
 for  Salary and Benefits

Likes

All are good job security, work life balance, Job satisfaction, Skills and knowledge development, these are all is good

  • Salary - Good
  • +6 more

Dislikes

Salary is not good. This company is a few things restricted to incentive and bonus and employee service not good. I am not satisfaction. These are all not good

read more

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 09 Oct 2024

2.0
 for  Salary and Benefits

Likes

Salary comes on time.

Dislikes

There is no one in the bank to explain And the ones that are old, new people treat them differently, & Timing is a big issue, like coming to the bank is on time but leaving is not fixed And there is a lot more to write but it cannot be completed in one line

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 13 Sep 2024

3.0
 for  Salary and Benefits

Likes

Salary Improvement required, old & new employee salary pakage are different of same post. Old employees got low package & new appointy get higher pakage of salary.

read more
  • Skill development - Excellent
  • +1 more

Dislikes

Salary & Position growth is not available in organization, it is same here at other corporate.

read more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 25 Jul 2024

3.0
 for  Salary and Benefits

Likes

Nothing except job security. Home loan rates if you stay for long here.

  • Job security - Excellent

Dislikes

No work life balance. The salary may seem good but is not worth the working hours that you put. Less to no perks at all. They make you work full time even on bank holidays and sundays. Late sitting till almost 11.30 pm at times. Even females are not spared.

read more
  • Skill development - Poor
  • +3 more
see more salary related reviews

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HDFC Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at HDFC Bank ?
The average salary of a Customer Service Manager at HDFC Bank in India typically ranges from ₹2.3 Lakhs to ₹9.0 Lakhs per year, depending on experience (from 1 year to 12 years).

The top 10% of Customer Service Manager at HDFC Bank earn more than ₹7.1 Lakhs per year, and the top 1% earn over ₹9.0 Lakhs per year. Customer Service Manager Salaries at HDFC Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ HDFC Bank employees in India.
What is the estimated take home salary of a Customer Service Manager at HDFC Bank in India?
The estimated take-home salary of a Customer Service Manager at HDFC Bank in India typically ranges from ₹38,344 to ₹39,534 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹9.0 Lakhs per year for employees with experience ranging from 1 year to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of HDFC Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Manager at HDFC Bank ?
To be a Customer Service Manager at HDFC Bank in india, the key skills required include:

  • - Customer Complaints
  • - Resolution
  • - Complaint Management
  • - CRM
  • - Customer Service Management

These skills are highly valued at HDFC Bank and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than HDFC Bank for Customer Service Manager in India?
IDBI Bank ₹12.0 Lakhs to ₹20.8 Lakhs per year
Axis Bank ₹2.2 Lakhs to ₹10.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HDFC Bank, depending on the role and experience level.
What is the salary of a Customer Service Manager in companies similar to HDFC Bank in India?
The salary of a Customer Service Manager at companies similar to HDFC Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IDFC FIRST Bank ₹2.7 Lakhs to ₹8.0 Lakhs per year
ICICI Bank ₹1.1 Lakhs to ₹9.5 Lakhs per year
Yes Bank ₹3.5 Lakhs to ₹7.5 Lakhs per year
Kotak Mahindra Bank ₹2.0 Lakhs to ₹7.5 Lakhs per year
Ujjivan Small Finance Bank ₹3.0 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at HDFC Bank in India?
The salary growth for a Customer Service Manager at HDFC Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at HDFC Bank:

Experience Average Salary Range
1 year ₹2.3 Lakhs to ₹8.0 Lakhs per year
2 years ₹4.0 Lakhs to ₹8.2 Lakhs per year
3 years ₹3.4 Lakhs to ₹7.0 Lakhs per year
4 years ₹3.7 Lakhs to ₹6.0 Lakhs per year
and so on.

Tell us how to improve this page.

HDFC Bank Customer Service Manager salary in India ranges between ₹2.3 Lakhs to ₹9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 43 HDFC Bank latest salaries received from various employees of HDFC Bank.