HDFC Bank Customer Service Manager Salaries by 40+ Employees (Updated 2025)

0 - 12 years exp.

₹2.3 Lakhs - ₹9 Lakhs

Salary of majority employees

21% less than the average Customer Service Manager Salary in Banking Companies for 0 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 1 - 12 years exp. (18 salaries)	₹3.3 L/yr - ₹9 L/yr
Finance & Accounting Customer Service Manager Salary 0 - 9 years exp. (9 salaries)	₹3 L/yr - ₹5.5 L/yr
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BFSI, Investments & Trading Customer Service Manager Salary 3 - 12 years exp. (6 salaries)	₹3.5 L/yr - ₹8.2 L/yr
Sales & Business Development Customer Service Manager Salary 1 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹6.4 L/yr
Administration & Facilities Customer Service Manager Salary 6 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.5 L/yr

Last Updated: 3 Feb 2025

Companies similar to HDFC Bank for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (465 salaries)	₹1.8 L/yr - ₹9.5 L/yr 5% more
Axis Bank Customer Service Manager Salary 4 - 13 years exp. (112 salaries)	₹2.2 L/yr - ₹10.2 L/yr 31% more
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State Bank of India Customer Service Manager Salary 1 - 8 years exp. (6 salaries)	₹1.2 L/yr - ₹7 L/yr 16% less
Kotak Mahindra Bank Customer Service Manager Salary 1 - 8 years exp. (67 salaries)	₹2 L/yr - ₹7.5 L/yr 2% less
Yes Bank Customer Service Manager Salary 0 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹7.5 L/yr At par
IndusInd Bank Customer Service Manager Salary 2 - 10 years exp. (180 salaries)	₹1.8 L/yr - ₹5.7 L/yr 18% less
Standard Chartered Customer Service Manager Salary 1 - 19 years exp. (23 salaries)	₹3.1 L/yr - ₹11.3 L/yr 54% more
HSBC Group Customer Service Manager Salary 5 - 11 years exp. (6 salaries)	₹4 L/yr - ₹9 L/yr At par
IDFC FIRST Bank Customer Service Manager Salary 2 - 11 years exp. (174 salaries)	₹2.7 L/yr - ₹8 L/yr 15% more
Utkarsh Small Finance Bank Customer Service Manager Salary 0 - 9 years exp. (17 salaries)	₹1.5 L/yr - ₹5.5 L/yr 17% less
RBL Bank Customer Service Manager Salary 3 - 8 years exp. (11 salaries)	₹3.2 L/yr - ₹7.2 L/yr 13% less
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Bandhan Bank Customer Service Manager Salary 4 - 9 years exp. (8 salaries)	₹3.5 L/yr - ₹7.1 L/yr 11% less
Jana Small Finance Bank Customer Service Manager Salary 3 - 6 years exp. (4 salaries)	₹2.5 L/yr - ₹5 L/yr 7% less
IDBI Bank Customer Service Manager Salary 9 - 11 years exp. (3 salaries)	₹12 L/yr - ₹20.8 L/yr 242% more
Ujjivan Small Finance Bank Customer Service Manager Salary 6 - 8 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr 6% less

Customer Service Manager salary at HDFC Bank ranges between ₹2.3 Lakhs to ₹9 Lakhs per year for employees with less than 1 year of experience to 12 years. Salary estimates are based on 45 latest salaries received from various employees of HDFC Bank.

Experience wise HDFC Bank Customer Service Manager salaries

Last Updated: 3 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3 L/yr - ₹4.5 L/yr
1 year (3 salaries)	₹2.3 L/yr - ₹7.3 L/yr
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2 years (3 salaries)	₹3.6 L/yr - ₹7.5 L/yr
3 years (6 salaries)	₹3.4 L/yr - ₹6.5 L/yr
4 years (5 salaries)	₹3.7 L/yr - ₹6 L/yr
5 years (5 salaries)	₹3.5 L/yr - ₹6.4 L/yr
6 years (5 salaries)	₹3.5 L/yr - ₹5.7 L/yr
7 years (3 salaries)	₹3.5 L/yr - ₹5.2 L/yr
8 years (4 salaries)	₹2 L/yr - ₹9 L/yr
9 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹5.1 L/yr
10 years (3 salaries)	₹4 L/yr - ₹9.3 L/yr
11 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹8.2 L/yr
12 years (3 salaries)	₹4.8 L/yr - ₹8.2 L/yr

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From

Customer Service Manager

₹

Lakhs/yr

0 - 12 years exp.

Deputy Vice President

₹

Lakhs/yr

10 - 24 years exp.

Customer Service Manager 0 - 12 years exp.

Deputy Manager 0 - 14 years exp.

25% hike

Senior Manager 4 - 21 years exp.

160% hike

From

3 more levels

Customer Service Manager

0 - 12 years exp.

Regional Head

16 - 24 years exp.

View 1 more career path

Similar Designation salaries in HDFC Bank

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Customer Service Executive Salary

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Customer Service Representative Salary

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Customer Care Executive Salary

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Customer Support Associate Salary

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Branch Manager Salary

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Service Engineer Salary

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Customer Support Executive Salary

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₹1.5 L/yr - ₹4.2 L/yr

Top skills at HDFC Bank for Customer Service Manager

Customer Complaints Resolution Complaint Management CRM Customer Service Management Follow Ups Customer Service Management Customer Service Operations Senior Management

Salary related reviews for HDFC Bank

3.5

Rated by 11 employees for salary & benefits

Sales Manager in Vijayawada

Full Time

Sales & Business Development Department

5.0

• posted on 04 Jan 2025

4.0

for Salary and Benefits

Likes

strong brand reputation, good learning and development opportunities, a supportive work culture with helpful colleagues, competitive salary and incentives, and the potential for career growth within the organization

Salary - Good

+6 more

Dislikes

Some challenges include high work pressure,

Deputy Manager in Chennai

Full Time

Sales & Business Development Department

5.0

• posted on 04 Dec 2024

4.0

for Salary and Benefits

Likes

All are good job security, work life balance, Job satisfaction, Skills and knowledge development, these are all is good

Salary - Good

+6 more

Dislikes

Salary is not good. This company is a few things restricted to incentive and bonus and employee service not good. I am not satisfaction. These are all not good

Deputy Manager in Bhopal

Full Time

Sales & Business Development Department

2.0

• posted on 09 Oct 2024

2.0

for Salary and Benefits

Likes

Salary comes on time.

Dislikes

There is no one in the bank to explain And the ones that are old, new people treat them differently, & Timing is a big issue, like coming to the bank is on time but leaving is not fixed And there is a lot more to write but it cannot be completed in one line

Salary - Poor

+5 more

Sales Officer in Etawah

Full Time

Sales & Business Development Department

4.0

• posted on 13 Sep 2024

3.0

for Salary and Benefits

Likes

Salary Improvement required, old & new employee salary pakage are different of same post. Old employees got low package & new appointy get higher pakage of salary.

Skill development - Excellent

+1 more

Dislikes

Salary & Position growth is not available in organization, it is same here at other corporate.

Deputy Manager in New Delhi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 25 Jul 2024

3.0

for Salary and Benefits

Likes

Nothing except job security. Home loan rates if you stay for long here.

Job security - Excellent

Dislikes

No work life balance. The salary may seem good but is not worth the working hours that you put. Less to no perks at all. They make you work full time even on bank holidays and sundays. Late sitting till almost 11.30 pm at times. Even females are not spared.

Skill development - Poor

+3 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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HDFC Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at HDFC Bank?

Customer Service Manager salary at HDFC Bank in India ranges between ₹2.3 Lakhs to ₹9.0 Lakhs for less than 1 year of experience to 12 years. According to our estimates it is 21% less than the average Customer Service Manager Salary in India. Salary estimates are based on 45 latest salaries received from various employees of HDFC Bank India.

How does the salary of a Customer Service Manager at HDFC Bank India compare with the average salary range for this job?

The average salary of a Customer Service Manager at HDFC Bank is 21% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at HDFC Bank?

Customer Complaints, Resolution, Complaint Management, CRM and Customer Service Management are some of the popular skills required to work as a Customer Service Manager at HDFC Bank India.

Which similar companies are paying more than HDFC Bank to a Customer Service Manager in India?

IDBI Bank Customer Service Manager Salary - ₹12.0 Lakhs to ₹20.8 Lakhs per year
Standard Chartered Customer Service Manager Salary - ₹3.1 Lakhs to ₹11.3 Lakhs per year
Axis Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹10.2 Lakhs per year
IDFC FIRST Bank Customer Service Manager Salary - ₹2.7 Lakhs to ₹8.0 Lakhs per year
ICICI Bank Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.5 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to HDFC Bank in India?

HSBC Group Customer Service Manager Salary - ₹4.0 Lakhs to ₹9.0 Lakhs per year
Yes Bank Customer Service Manager Salary - ₹2.8 Lakhs to ₹7.5 Lakhs per year
Kotak Mahindra Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
Ujjivan Small Finance Bank Customer Service Manager Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
Jana Small Finance Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at HDFC Bank in India?

The estimated take-home salary of a Customer Service Manager at HDFC Bank ranges between ₹34,786 per month to ₹36,028 per month in India. The take-home salary calculation is based on the average HDFC Bank Customer Service Manager salary in India which ranges between ₹2.3 Lakhs to ₹9.0 Lakhs per year for employees with less than 1 year of experience to 12 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at HDFC Bank?

According to AmbitionBox, 43% of the HDFC Bank Customer Service Managers reported a notice period of 1 Month, 38% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 47 responses on AmbitionBox in last 2 years.

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HDFC Bank Customer Service Manager Salaries

HDFC Bank Customer Service Manager salary in India ranges between ₹2.3 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 45 HDFC Bank latest salaries received from various employees of HDFC Bank.

HDFC Bank Customer Service Manager salaries in India

Companies similar to HDFC Bank for Customer Service Manager

Latest annual salaries shared by HDFC Bank Customer Service Manager

Experience wise HDFC Bank Customer Service Manager salaries

Similar Designation salaries in HDFC Bank

Top skills at HDFC Bank for Customer Service Manager

Salary related reviews for HDFC Bank

Sales Manager in Vijayawada

Deputy Manager in Chennai

Deputy Manager in Bhopal

Sales Officer in Etawah

Deputy Manager in New Delhi

HDFC Bank Customer Service Manager Salary FAQs

Tell us how to improve this page.

HDFC Bank Customer Service Manager Salaries by Location