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Kotak Mahindra Bank Customer Service Manager salaries in India (Updated 2025)

Annual salary range
1 - 9 years exp.
₹2 Lakhs - ₹7.5 Lakhs
Salary of majority employees
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21% less than the average Customer Service Manager Salary in Banking Companies for 1 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
1 - 9 years exp. (37 salaries)
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₹2 L/yr - ₹7.3 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
2 - 9 years exp. (17 salaries)
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₹2.2 L/yr - ₹7.4 L/yr

Procurement & Supply Chain
Customer Service Manager Salary
7 - 9 years exp. (3 salaries)
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₹5 L/yr - ₹7.5 L/yr

Finance & Accounting
Customer Service Manager Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹5.2 L/yr

Last Updated: 8 Mar 2025

Companies similar to Kotak Mahindra Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Manager Salary

0 - 12 years exp. (45 salaries)

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₹2.3 L/yr - ₹9 L/yr

arrow icon 1% less
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ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (472 salaries)

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₹1.8 L/yr - ₹9.5 L/yr

arrow icon 5% more
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Axis Bank Customer Service Manager Salary

4 - 13 years exp. (111 salaries)

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₹2.2 L/yr - ₹10.2 L/yr

arrow icon 30% more
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₹1.2 L/yr - ₹7 L/yr

arrow icon 17% less
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Yes Bank Customer Service Manager Salary

0 - 7 years exp. (3 salaries)

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₹3.5 L/yr - ₹7.5 L/yr

arrow icon 2% more
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IndusInd Bank Customer Service Manager Salary

1 - 10 years exp. (184 salaries)

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₹1.8 L/yr - ₹5.7 L/yr

arrow icon 21% less
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IDFC FIRST Bank Customer Service Manager Salary

2 - 9 years exp. (152 salaries)

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₹2.7 L/yr - ₹8 L/yr

arrow icon 8% more
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₹1.5 L/yr - ₹5.5 L/yr

arrow icon 17% less
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RBL Bank Customer Service Manager Salary

3 - 8 years exp. (11 salaries)

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₹3.2 L/yr - ₹7.2 L/yr

arrow icon 14% less
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Bandhan Bank Customer Service Manager Salary

4 - 9 years exp. (8 salaries)

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₹3.5 L/yr - ₹7.1 L/yr

arrow icon 9% less
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₹2.5 L/yr - ₹5 L/yr

arrow icon 8% less
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IDBI Bank Customer Service Manager Salary

9 - 11 years exp. (3 salaries)

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₹12 L/yr - ₹20.8 L/yr

arrow icon 238% more
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₹2.3 L/yr - ₹9.9 L/yr

arrow icon 15% more
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₹3 L/yr - ₹5 L/yr

arrow icon 7% less
Customer Service Manager salary at Kotak Mahindra Bank ranges between ₹2 Lakhs to ₹7.5 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 72 latest salaries received from various employees of Kotak Mahindra Bank.

Latest annual salaries shared by Kotak Mahindra Bank Customer Service Manager

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Experience wise Kotak Mahindra Bank Customer Service Manager salaries

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
1 year  (4 salaries)

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₹2 L/yr - ₹6.6 L/yr
2 years  (10 salaries)

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₹2 L/yr - ₹4.1 L/yr
3 years  (16 salaries)

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₹2.2 L/yr - ₹5.1 L/yr
4 years  (12 salaries)

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₹2.7 L/yr - ₹5.3 L/yr
5 years  (6 salaries)

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₹4.2 L/yr - ₹7.4 L/yr
View all
Kotak Mahindra Bank Customer Service Manager Salary and Career Growth

From

To

Customer Service Manager

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1 - 9 years exp.

Regional Sales Manager

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11 - 21 years exp.

Customer Service Manager

1 - 9 years exp.
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Brach Operation Manager

3 - 15 years exp.
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arrow icon 70% hike

Branch Manager

7 - 20 years exp.
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arrow icon 101% hike

From

To

Customer Service Manager

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1 - 9 years exp.

Senior Regional Business Manager

Salary unavailable

From

To

Customer Service Manager

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1 - 9 years exp.

Regional Asset Manager

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15 - 17 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Kotak Mahindra Bank

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₹1.5 L/yr - ₹4.3 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹1.15 L/yr - ₹4.5 L/yr
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₹1.8 L/yr - ₹6.75 L/yr
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₹2.5 L/yr - ₹4.5 L/yr
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₹1.2 L/yr - ₹4.32 L/yr
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₹2 L/yr - ₹3.15 L/yr
Branch Manager Salary
(1k salaries)
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₹7 L/yr - ₹25.56 L/yr
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₹2 L/yr - ₹4 L/yr
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₹1.45 L/yr - ₹4.18 L/yr

Top skills at Kotak Mahindra Bank for Customer Service Manager

Customer Satisfaction Communication Skills Customer Relationship customer support Customer Handling Solving Queries Customer Service
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Salary related reviews for Kotak Mahindra Bank

2.8

Rated by 20 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 11 Jun 2024

2.0
 for  Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

read more
  • Job security - Good
  • +2 more

Dislikes

Salary, promortion - these are the worst over here.

  • Salary - Poor
  • +1 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 18 May 2024

3.0
 for  Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

read more
  • Skill development - Good
  • +1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

read more
  • Work satisfaction - Bad
  • +2 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 10 Mar 2024

2.0
 for  Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

  • Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

read more
  • Salary - Poor
  • +4 more

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 30 Dec 2023

3.0
 for  Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

  • Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

read more
  • Skill development - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Nov 2023

2.0
 for  Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Kotak Mahindra Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Kotak Mahindra Bank?
Customer Service Manager salary at Kotak Mahindra Bank in India ranges between ₹2.0 Lakhs to ₹7.5 Lakhs for experience between 1 years to 9 years. According to our estimates it is 21% less than the average Customer Service Manager Salary in India. Salary estimates are based on 72 latest salaries received from various employees of Kotak Mahindra Bank India.
How does the salary of a Customer Service Manager at Kotak Mahindra Bank India compare with the average salary range for this job?
The average salary of a Customer Service Manager at Kotak Mahindra Bank is 21% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Manager at Kotak Mahindra Bank?
Customer Satisfaction, Communication Skills, Customer Relationship, customer support and Customer Handling are some of the popular skills required to work as a Customer Service Manager at Kotak Mahindra Bank India.
Which similar companies are paying more than Kotak Mahindra Bank to a Customer Service Manager in India?
  • IDBI Bank Customer Service Manager Salary - ₹12.0 Lakhs to ₹20.8 Lakhs per year
  • Axis Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹10.2 Lakhs per year
  • Bank of Baroda Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.9 Lakhs per year
  • IDFC FIRST Bank Customer Service Manager Salary - ₹2.7 Lakhs to ₹8.0 Lakhs per year
  • ICICI Bank Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.5 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to Kotak Mahindra Bank in India?
  • Yes Bank Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.5 Lakhs per year
  • HDFC Bank Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.0 Lakhs per year
  • Ujjivan Small Finance Bank Customer Service Manager Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
  • Jana Small Finance Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹5.0 Lakhs per year
  • Bandhan Bank Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.1 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at Kotak Mahindra Bank in India?
The estimated take-home salary of a Customer Service Manager at Kotak Mahindra Bank ranges between ₹35,193 per month to ₹36,430 per month in India. The take-home salary calculation is based on the average Kotak Mahindra Bank Customer Service Manager salary in India which ranges between ₹2.0 Lakhs to ₹7.5 Lakhs per year for employees with experience between 1 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at Kotak Mahindra Bank?
According to AmbitionBox, 74% of the Kotak Mahindra Bank Customer Service Managers reported a notice period of 3 Months, 14% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 42 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Service Manager salary in India ranges between ₹2 Lakhs to ₹7.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 72 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.