Kotak Mahindra Bank Customer Service Officer Salaries by 100+ Employees (Updated 2025)

0 - 5 years exp.

₹1.5 Lakh - ₹4.4 Lakhs

Salary of majority employees

7% less than the average Customer Service Officer Salary in Banking Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 5 years exp. (55 salaries)	₹2 L/yr - ₹4.4 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 0 - 5 years exp. (35 salaries)	₹1.5 L/yr - ₹3.8 L/yr
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Finance & Accounting Customer Service Officer Salary 0 - 5 years exp. (13 salaries)	₹2 L/yr - ₹4 L/yr
Human Resources Customer Service Officer Salary 1 - 4 years exp. (5 salaries)	₹2.5 L/yr - ₹3.1 L/yr
Engineering - Software & QA Customer Service Officer Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.3 L/yr

View all

Last Updated: 18 Mar 2025

Companies similar to Kotak Mahindra Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (849 salaries)	₹1.5 L/yr - ₹5.2 L/yr 1% more
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (604 salaries)	₹1 L/yr - ₹4.5 L/yr 11% less	3 job openings
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Axis Bank Customer Service Officer Salary 1 - 10 years exp. (607 salaries)	₹1 L/yr - ₹8.6 L/yr 35% more
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (135 salaries)	₹1.3 L/yr - ₹6.5 L/yr 1% less
IndusInd Bank Customer Service Officer Salary 0 - 6 years exp. (66 salaries)	₹1.8 L/yr - ₹4 L/yr 6% more	2 job openings
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (40 salaries)	₹2.1 L/yr - ₹4.5 L/yr 16% more
Bandhan Bank Customer Service Officer Salary 0 - 6 years exp. (28 salaries)	₹2 L/yr - ₹5.5 L/yr 20% more
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (20 salaries)	₹2 L/yr - ₹4.1 L/yr 5% more
Ujjivan Small Finance Bank Customer Service Officer Salary 1 - 11 years exp. (19 salaries)	₹1.6 L/yr - ₹4.7 L/yr 1% more
Jana Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (12 salaries)	₹1.6 L/yr - ₹3.9 L/yr 7% less

Customer Service Officer salary at Kotak Mahindra Bank ranges between ₹1.5 Lakh to ₹4.4 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 161 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Service Officer salaries

Last Updated: 18 Mar 2025

Experience	Avg Annual Salary
Fresher (21 salaries)	₹2 L/yr - ₹3.8 L/yr
1 year (40 salaries)	₹1.5 L/yr - ₹3.8 L/yr
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2 years (40 salaries)	₹2 L/yr - ₹4.4 L/yr
3 years (35 salaries)	₹2 L/yr - ₹4.3 L/yr
4 years (17 salaries)	₹2 L/yr - ₹3.7 L/yr
5 years (8 salaries)	₹2.4 L/yr - ₹4 L/yr

View all

From

Customer Service Officer

₹

Lakhs/yr

0 - 5 years exp.

Regional Sales Manager

₹

Lakhs/yr

13 - 21 years exp.

Customer Service Officer

0 - 5 years exp.

Service Officer

0 - 6 years exp.

13% hike

Service Delivery Officer

2 - 8 years exp.

38% hike

From

View 6 more levels

Customer Service Officer

0 - 5 years exp.

Senior Regional Business Manager

Salary unavailable

From

View 4 more levels

Customer Service Officer

0 - 5 years exp.

Regional Asset Manager

15 - 17 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Kotak Mahindra Bank

Customer Service Manager Salary

(74 salaries)

₹2 L/yr - ₹7.5 L/yr

Customer Service Associate Salary

(27 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Service Executive Salary

(148 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(47 salaries)

₹1.15 L/yr - ₹4.25 L/yr

Customer Service Representative Salary

(8 salaries)

₹2.5 L/yr - ₹4.5 L/yr

Service Engineer Salary

(4 salaries)

₹2 L/yr - ₹4 L/yr

Customer Support Associate Salary

(4 salaries)

₹2 L/yr - ₹3.15 L/yr

Customer Support Executive Salary

(17 salaries)

₹1.2 L/yr - ₹3.21 L/yr

Customer Relationship Manager Salary

(37 salaries)

₹1.8 L/yr - ₹6.75 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹4 L/yr - ₹11.1 L/yr

Top skills at Kotak Mahindra Bank for Customer Service Officer

Customer Service Cash Handling Cross Selling Banking Operations Banking Upsell

Salary related reviews for Kotak Mahindra Bank

3.5

Rated by 35 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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Kotak Mahindra Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Kotak Mahindra Bank ?

The average salary of a Customer Service Officer at Kotak Mahindra Bank in India typically ranges from ₹1.5 Lakhs to ₹4.4 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Officer at Kotak Mahindra Bank earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Officer Salaries at Kotak Mahindra Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Kotak Mahindra Bank employees in India.

What is the estimated take home salary of a Customer Service Officer at Kotak Mahindra Bank in India?

The estimated take-home salary of a Customer Service Officer at Kotak Mahindra Bank in India typically ranges from ₹22,001 to ₹23,485 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.4 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Kotak Mahindra Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Officer at Kotak Mahindra Bank ?

To be a Customer Service Officer at Kotak Mahindra Bank in india, the key skills required include:

- Customer Service
- Cash Handling
- Cross Selling
- Banking Operations
- Banking

These skills are highly valued at Kotak Mahindra Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Kotak Mahindra Bank for Customer Service Officer in India?

Axis Bank	₹1.0 Lakhs to ₹8.6 Lakhs per year
Bandhan Bank	₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank	₹2.1 Lakhs to ₹4.5 Lakhs per year
IndusInd Bank	₹1.8 Lakhs to ₹4.0 Lakhs per year
Yes Bank	₹2.0 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Kotak Mahindra Bank, depending on the role and experience level.

What is the salary of a Customer Service Officer in companies similar to Kotak Mahindra Bank in India?

The salary of a Customer Service Officer at companies similar to Kotak Mahindra Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICICI Bank	₹1.5 Lakhs to ₹5.2 Lakhs per year
Ujjivan Small Finance Bank	₹1.6 Lakhs to ₹4.7 Lakhs per year
HDFC Bank	₹1.3 Lakhs to ₹6.5 Lakhs per year
Jana Small Finance Bank	₹1.6 Lakhs to ₹3.9 Lakhs per year
Utkarsh Small Finance Bank	₹1.0 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at Kotak Mahindra Bank in India?

The salary growth for a Customer Service Officer at Kotak Mahindra Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Kotak Mahindra Bank:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹3.8 Lakhs per year
1 year	₹1.5 Lakhs to ₹3.8 Lakhs per year
2 years	₹2.0 Lakhs to ₹4.4 Lakhs per year
3 years	₹2.0 Lakhs to ₹4.3 Lakhs per year

and so on.

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Kotak Mahindra Bank Customer Service Officer Salaries by Location

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Kotak Mahindra Bank Customer Service Officer Salaries

Kotak Mahindra Bank Customer Service Officer salary in India ranges between ₹1.5 Lakh to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 161 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Customer Service Officer salaries in India (Updated 2025)

Companies similar to Kotak Mahindra Bank for Customer Service Officer

Latest annual salaries shared by Kotak Mahindra Bank Customer Service Officer

Experience wise Kotak Mahindra Bank Customer Service Officer salaries

Similar Designation salaries in Kotak Mahindra Bank

Top skills at Kotak Mahindra Bank for Customer Service Officer

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Deputy Manager in Vadodara

Deputy Manager in Kolkata

Deputy Manager in Mumbai

Deputy Manager in Thane

Kotak Mahindra Bank Customer Service Officer Salary FAQs

Tell us how to improve this page.

Kotak Mahindra Bank Customer Service Officer Salaries by Location