IDFC FIRST Bank Customer Service Officer Salaries by 30+ Employees (Updated 2025)

0 - 6 years exp.

₹2.1 Lakhs - ₹4.5 Lakhs

Salary of majority employees

At par with the average Customer Service Officer Salary in Banking Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 1 - 6 years exp. (19 salaries)	₹2.1 L/yr - ₹4.5 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 0 - 4 years exp. (7 salaries)	₹2.8 L/yr - ₹4.5 L/yr
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Finance & Accounting Customer Service Officer Salary 0 - 4 years exp. (5 salaries)	₹3.1 L/yr - ₹3.5 L/yr

Last Updated: 8 Feb 2025

Companies similar to IDFC FIRST Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (134 salaries)	₹1.3 L/yr - ₹5.5 L/yr 10% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (868 salaries)	₹1.5 L/yr - ₹5.2 L/yr 7% less
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Axis Bank Customer Service Officer Salary 1 - 10 years exp. (618 salaries)	₹1.3 L/yr - ₹8.6 L/yr 22% more
Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (146 salaries)	₹1.5 L/yr - ₹4 L/yr 12% less
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (21 salaries)	₹2 L/yr - ₹4.1 L/yr 5% less
IndusInd Bank Customer Service Officer Salary 0 - 5 years exp. (61 salaries)	₹1.8 L/yr - ₹4 L/yr 7% less	1 job opening
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (517 salaries)	₹1 L/yr - ₹4.5 L/yr 22% less
Bandhan Bank Customer Service Officer Salary 0 - 7 years exp. (32 salaries)	₹2 L/yr - ₹5.5 L/yr 10% more
Ujjivan Small Finance Bank Customer Service Officer Salary 1 - 5 years exp. (17 salaries)	₹1.6 L/yr - ₹4.7 L/yr 12% less
Jana Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (11 salaries)	₹1.6 L/yr - ₹3.9 L/yr 17% less
Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	₹1.9 L/yr - ₹4 L/yr 11% less
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Customer Service Officer salary at IDFC FIRST Bank ranges between ₹2.1 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 39 latest salaries received from various employees of IDFC FIRST Bank.

Experience wise IDFC FIRST Bank Customer Service Officer salaries

Last Updated: 8 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr
1 year (4 salaries)	₹2.1 L/yr - ₹3.7 L/yr
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2 years (9 salaries)	₹2.1 L/yr - ₹3.5 L/yr
3 years (9 salaries)	₹3 L/yr - ₹4.5 L/yr
4 years (8 salaries)	₹2.8 L/yr - ₹4.5 L/yr
5 years (4 salaries)	₹3.1 L/yr - ₹4.3 L/yr
6 years (3 salaries)	₹3.1 L/yr - ₹4.5 L/yr

View all

Similar Designation salaries in IDFC FIRST Bank

Customer Service Manager Salary

(174 salaries)

₹2.65 L/yr - ₹8 L/yr

Customer Service Associate Salary

(62 salaries)

₹1.8 L/yr - ₹4.32 L/yr

Customer Service Executive Salary

(323 salaries)

₹1.5 L/yr - ₹6.1 L/yr

Customer Care Executive Salary

(49 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(11 salaries)

₹2 L/yr - ₹4 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹17.1 L/yr - ₹21.8 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.5 L/yr - ₹4 L/yr

Customer Support Executive Salary

(33 salaries)

₹2.1 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(26 salaries)

₹2 L/yr - ₹7 L/yr

Senior Customer Service Executive Salary

(91 salaries)

₹2.6 L/yr - ₹6.72 L/yr

Salary related reviews for IDFC FIRST Bank

5.0

Rated by 3 employees for salary & benefits

Sales Executive in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Jun 2024

5.0

for Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Salary - Excellent

+6 more

Dislikes

No dislikes as such

Branch Manager in Surat

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

Salary - Excellent

+1 more

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Skill development - Bad

+4 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 13 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Salary - Bad

+5 more

Deputy Manager in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Aug 2023

4.0

for Salary and Benefits

Likes

Salary and perks

Salary - Good

+1 more

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Skill development - Bad

+4 more

Senior Customer Service Executive in Hoshangabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 29 Sep 2023

4.0

for Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

Salary - Good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

Work-life balance - Poor

see more salary related reviews

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What people are saying about IDFC FIRST Bank

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a product manager - digital payments

What does a business consultant do?

Hi I am in discussion with an IT services firm for the role of business consulting. Currently I am a Product Manager - Digital payments in a bank. Need your help to understand if this would be a right switch for me from banking to consulting? What does a day of a consultant look like?

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IDFC FIRST Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at IDFC FIRST Bank?

Customer Service Officer salary at IDFC FIRST Bank in India ranges between ₹2.1 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 4% more than the average Customer Service Officer Salary in India. Salary estimates are based on 39 latest salaries received from various employees of IDFC FIRST Bank India.

How does the salary of a Customer Service Officer at IDFC FIRST Bank India compare with the average salary range for this job?

The average salary of a Customer Service Officer at IDFC FIRST Bank is 4% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than IDFC FIRST Bank to a Customer Service Officer in India?

Axis Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹8.6 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to IDFC FIRST Bank in India?

Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹5.5 Lakhs per year
Standard Chartered Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at IDFC FIRST Bank in India?

The estimated take-home salary of a Customer Service Officer at IDFC FIRST Bank ranges between ₹24,899 per month to ₹26,339 per month in India. The take-home salary calculation is based on the average IDFC FIRST Bank Customer Service Officer salary in India which ranges between ₹2.1 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at IDFC FIRST Bank?

According to AmbitionBox, 44% of the IDFC FIRST Bank Customer Service Officers reported a notice period of 3 Months, 31% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 32 responses on AmbitionBox in last 2 years.

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IDFC FIRST Bank Customer Service Officer Salaries by Location

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IDFC FIRST Bank Customer Service Officer Salaries

IDFC FIRST Bank Customer Service Officer salary in India ranges between ₹2.1 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 39 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.

IDFC FIRST Bank Customer Service Officer salaries in India

Companies similar to IDFC FIRST Bank for Customer Service Officer

Latest annual salaries shared by IDFC FIRST Bank Customer Service Officer

Experience wise IDFC FIRST Bank Customer Service Officer salaries

Similar Designation salaries in IDFC FIRST Bank

Salary related reviews for IDFC FIRST Bank

Sales Executive in New Delhi

Branch Manager in Surat

Sales Executive in New Delhi

Deputy Manager in Navi Mumbai

Senior Customer Service Executive in Hoshangabad

IDFC FIRST Bank Customer Service Officer Salary FAQs

Tell us how to improve this page.

IDFC FIRST Bank Customer Service Officer Salaries by Location