IDFC FIRST Bank Mumbai Customer Service Officer Salaries by 8 Employees (Updated 2025)

0 - 5 years exp.

₹2.8 Lakhs - ₹4 Lakhs

Salary of majority employees

At par with the average Customer Service Officer Salary in Banking Companies for 0 - 5 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Officer Salary 0 - 4 years exp. (6 salaries)	₹2.8 L/yr - ₹3.6 L/yr
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Customer Success, Service & Operations Customer Service Officer Salary 5 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4 L/yr

Last Updated: 7 Jan 2024

Companies similar to IDFC FIRST Bank for Customer Service Officer in Mumbai

IDFC FIRST Bank Customer Service Officer Salary

0 - 5 years exp. (8 salaries)

₹2.8 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 0 - 6 years exp. (17 salaries)	₹1.6 L/yr - ₹5.5 L/yr 7% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (92 salaries)	₹1.8 L/yr - ₹5 L/yr 8% less
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Axis Bank Customer Service Officer Salary 1 - 8 years exp. (77 salaries)	₹1 L/yr - ₹5 L/yr 10% more
Kotak Mahindra Bank Customer Service Officer Salary 1 - 6 years exp. (23 salaries)	₹2 L/yr - ₹4 L/yr 14% less
IndusInd Bank Customer Service Officer Salary 0 - 6 years exp. (21 salaries)	₹2 L/yr - ₹4 L/yr 10% less
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (25 salaries)	₹2 L/yr - ₹3.5 L/yr 18% less

Customer Service Officer salary at IDFC FIRST Bank ranges between ₹2.8 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 8 latest salaries received from various employees of IDFC FIRST Bank.

Experience wise IDFC FIRST Bank Customer Service Officer salaries in Mumbai

Last Updated: 7 Jan 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3 L/yr - ₹5.6 L/yr
1 year (AmbitionBox Estimate)	₹2.8 L/yr - ₹5.8 L/yr
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2 years (3 salaries)	₹2.8 L/yr - ₹6 L/yr
3 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.6 L/yr
4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.6 L/yr
5 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr

View all

Similar Designation salaries in IDFC FIRST Bank

Customer Service Executive Salary

(125 salaries)

₹1.8 L/yr - ₹6.4 L/yr

Senior Customer Service Executive Salary

(30 salaries)

₹3.1 L/yr - ₹6.72 L/yr

Customer Service Associate Salary

(29 salaries)

₹1.8 L/yr - ₹4.28 L/yr

Customer Care Executive Salary

(14 salaries)

₹1.6 L/yr - ₹4.2 L/yr

Customer Service Manager Salary

(10 salaries)

₹3.55 L/yr - ₹7 L/yr

Customer Support Executive Salary

(4 salaries)

₹2.45 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(3 salaries)

₹2 L/yr - ₹3.58 L/yr

Salary related reviews for IDFC FIRST Bank

Sales Executive in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Jun 2024

5.0

for Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Dislikes

No dislikes as such

Branch Manager in Surat

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 13 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Deputy Manager in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Aug 2023

4.0

for Salary and Benefits

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Senior Customer Service Executive in Hoshangabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 29 Sep 2023

4.0

for Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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IDFC FIRST Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at IDFC FIRST Bank Mumbai?

Customer Service Officer salary at IDFC FIRST Bank in Mumbai ranges between ₹2.8 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 4% more than the average Customer Service Officer Salary in India. Salary estimates are based on 8 latest salaries received from various employees of IDFC FIRST Bank Mumbai.

How does the salary of a Customer Service Officer at IDFC FIRST Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Officer at IDFC FIRST Bank is 4% more than the average salary of a Customer Service Officer in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than IDFC FIRST Bank to a Customer Service Officer in Mumbai?

Axis Bank Customer Service Officer Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to IDFC FIRST Bank in Mumbai?

HDFC Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹5.5 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Kotak Mahindra Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Utkarsh Small Finance Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at IDFC FIRST Bank in Mumbai?

The estimated take-home salary of a Customer Service Officer at IDFC FIRST Bank ranges between ₹24,975 per month to ₹26,414 per month in Mumbai. The take-home salary calculation is based on the average IDFC FIRST Bank Customer Service Officer salary in India which ranges between ₹2.8 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at IDFC FIRST Bank in Mumbai?

According to AmbitionBox, 67% of the IDFC FIRST Bank Customer Service Officers in Mumbai reported a notice period of 1 Month, 33% reported a notice period of 3 Months.This is based on 6 responses on AmbitionBox in last 2 years.

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IDFC FIRST Bank Customer Service Officer Salaries in Mumbai

IDFC FIRST Bank Customer Service Officer salary in Mumbai ranges between ₹2.8 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.