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IDFC FIRST Bank Customer Support Executive salaries in Mumbai

Annual salary range
0 - 4 years exp.
₹2.5 Lakhs - ₹4.5 Lakhs
Salary of majority employees
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10% more than the average Customer Support Executive Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Support Executive Salary
0 - 2 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹4.5 L/yr

Sales & Business Development
Customer Support Executive Salary
4 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.1 L/yr

Last Updated: 20 Jul 2024

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IDFC FIRST Bank Customer Support Executive Salary

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₹2.5 L/yr - ₹4.5 L/yr

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Customer Support Executive salary at IDFC FIRST Bank ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 4 latest salaries received from various employees of IDFC FIRST Bank.

Latest annual salaries shared by IDFC FIRST Bank Customer Support Executive in Mumbai

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6 months exp.
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4 years exp.
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Experience wise IDFC FIRST Bank Customer Support Executive salaries in Mumbai

Last Updated: 20 Jul 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.3 L/yr - ₹4.5 L/yr
1 year (AmbitionBox Estimate)

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₹2.8 L/yr - ₹3.6 L/yr
2 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹5.7 L/yr
3 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹5.7 L/yr
4 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹5.7 L/yr

Similar Designation salaries in IDFC FIRST Bank

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₹1.8 L/yr - ₹5.2 L/yr
Sales Executive Salary
(86 salaries)
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₹1.45 L/yr - ₹4.5 L/yr
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₹1.95 L/yr - ₹4.28 L/yr
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₹3.1 L/yr - ₹6.15 L/yr
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₹1.6 L/yr - ₹4.2 L/yr
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₹3.55 L/yr - ₹7 L/yr
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₹2.8 L/yr - ₹4 L/yr
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₹2 L/yr - ₹3.58 L/yr

Top skills at IDFC FIRST Bank for Customer Support Executive

international process inbound voice process Customer Satisfaction Customer Management Inside Sales Customer Retention blended process customer support Escalations domestic process Query Resolution CSAT Customer Experience Communication Skills Sales Support

Salary related reviews for IDFC FIRST Bank

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 21 Nov 2023

5.0
 for  Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

  • Salary - Excellent
  • +1 more

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 13 Sep 2023

1.0
 for  Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

read more

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 28 Aug 2023

4.0
 for  Salary and Benefits

Likes

Salary and perks

  • Salary - Good
  • +1 more

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Sep 2023

4.0
 for  Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

read more
  • Salary - Good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

read more
  • Work-life balance - Poor

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 28 Mar 2023

4.0
 for  Salary and Benefits

Likes

This is my first job and had great experience working in IDFC FIRST BANK. Got alot to learn and I got chance to built new skills. Work culture is smooth, on every level people guide and support so never felt lack of learning in any point of situation.

read more
  • Salary - Good
  • +4 more

Dislikes

There is nothing to hate about IDFC , but no body can ever be satisfied from their salary, but obviously according to me salary offer to me was less as compared to market value my skills and knowledge hold , it's been one year , I am not seeing appraisal scope here , so planning to change my job , After all we all are here to earn and learn .

read more
  • Promotions - Poor
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IDFC FIRST Bank Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at IDFC FIRST Bank Mumbai?
Customer Support Executive salary at IDFC FIRST Bank in Mumbai ranges between ₹2.5 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 10% more than the average Customer Support Executive Salary in India. Salary estimates are based on 4 latest salaries received from various employees of IDFC FIRST Bank Mumbai.
How does the salary of a Customer Support Executive at IDFC FIRST Bank Mumbai compare with the average salary range for this job?
The average salary of a Customer Support Executive at IDFC FIRST Bank is 10% more than the average salary of a Customer Support Executive in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Support Executive at IDFC FIRST Bank?
international process, inbound voice process, Customer Satisfaction, Customer Management and Inside Sales are some of the popular skills required to work as a Customer Support Executive at IDFC FIRST Bank Mumbai.
What is the salary of a Customer Support Executive in companies similar to IDFC FIRST Bank in Mumbai?
  • Teleperformance Customer Support Executive Salary - ₹1.0 Lakhs to ₹5.4 Lakhs per year
  • HDFC Bank Customer Support Executive Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year
  • ICICI Bank Customer Support Executive Salary - ₹2.7 Lakhs to ₹3.1 Lakhs per year
  • Tech Mahindra Customer Support Executive Salary - ₹1.0 Lakhs to ₹6.6 Lakhs per year
  • SBI Securities Customer Support Executive Salary - ₹1.8 Lakhs to ₹3.5 Lakhs per year
What is the estimated take home salary of a Customer Support Executive at IDFC FIRST Bank in Mumbai?
The estimated take-home salary of a Customer Support Executive at IDFC FIRST Bank ranges between ₹22,826 per month to ₹24,297 per month in Mumbai. The take-home salary calculation is based on the average IDFC FIRST Bank Customer Support Executive salary in India which ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Support Executive at IDFC FIRST Bank in Mumbai?
According to AmbitionBox, 50% of the IDFC FIRST Bank Customer Support Executives in Mumbai reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

IDFC FIRST Bank Customer Support Executive salary in Mumbai ranges between ₹2.5 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.