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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Senior Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 7 years exp.
₹2.6 Lakhs - ₹6.7 Lakhs
Salary of majority employees
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31% more than the average Senior Customer Service Executive Salary in Banking Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
0 - 7 years exp. (65 salaries)
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₹2.6 L/yr - ₹6.7 L/yr

BFSI, Investments & Trading
Senior Customer Service Executive Salary
2 - 7 years exp. (7 salaries)
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₹3.1 L/yr - ₹6 L/yr

Data Science & Analytics
Senior Customer Service Executive Salary
1 - 6 years exp. (4 salaries)
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₹4 L/yr - ₹6 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
0 - 5 years exp. (4 salaries)
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₹4.5 L/yr - ₹4.9 L/yr

Human Resources
Senior Customer Service Executive Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.5 L/yr

View all

Last Updated: 23 Mar 2025

Companies similar to IDFC FIRST Bank for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
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₹3 L/yr - ₹5 L/yr

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₹2 L/yr - ₹3.8 L/yr

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₹2 L/yr - ₹3.5 L/yr

arrow icon 40% less
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₹2.8 L/yr - ₹3.4 L/yr

arrow icon 36% less
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₹1.1 L/yr - ₹4.6 L/yr

arrow icon 47% less
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₹2.6 L/yr - ₹3.5 L/yr

arrow icon 38% less
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₹1.8 L/yr - ₹4 L/yr

arrow icon 40% less
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₹2.3 L/yr - ₹3 L/yr

arrow icon 47% less
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₹3.7 L/yr - ₹5 L/yr

arrow icon 8% less
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₹2.1 L/yr - ₹3.2 L/yr

arrow icon 51% less
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₹2 L/yr - ₹3.3 L/yr

arrow icon 45% less
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₹4 L/yr - ₹11.1 L/yr

arrow icon 19% more
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₹3.1 L/yr - ₹6 L/yr

arrow icon 6% less
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₹2.2 L/yr - ₹3 L/yr

arrow icon 50% less
Senior Customer Service Executive salary at IDFC FIRST Bank ranges between ₹2.6 Lakhs to ₹6.7 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 98 latest salaries received from various employees of IDFC FIRST Bank.

Latest annual salaries shared by IDFC FIRST Bank Senior Customer Service Executive

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Experience wise IDFC FIRST Bank Senior Customer Service Executive salaries

Last Updated: 23 Mar 2025

Experience Avg Annual Salary
Fresher  (7 salaries)

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₹3 L/yr - ₹5 L/yr
1 year  (16 salaries)

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₹2.6 L/yr - ₹5.5 L/yr
2 years  (19 salaries)

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₹3 L/yr - ₹6 L/yr
3 years  (12 salaries)

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₹3.2 L/yr - ₹6.1 L/yr
4 years  (8 salaries)

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₹3.5 L/yr - ₹6 L/yr
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Similar Designation salaries in IDFC FIRST Bank

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₹1.5 L/yr - ₹6.4 L/yr
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₹1.15 L/yr - ₹4.5 L/yr
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₹2.1 L/yr - ₹4.5 L/yr
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₹1.95 L/yr - ₹4.38 L/yr
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₹2.1 L/yr - ₹4.54 L/yr
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₹2 L/yr - ₹4 L/yr
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₹2.65 L/yr - ₹8 L/yr
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₹2 L/yr - ₹2.9 L/yr
Sales Executive Salary
(506 salaries)
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₹1.2 L/yr - ₹4.8 L/yr
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₹2.5 L/yr - ₹4 L/yr

Top skills at IDFC FIRST Bank for Senior Customer Service Executive

Customer Service Customer Experience Customer Satisfaction Management Service Quality Workflow MIS Query Resolution Customer Complaints Saving Retail Banking Deployment Sales MIN

Salary related reviews for IDFC FIRST Bank

3.0

Rated by 19 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Sep 2023

4.0
 for  Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

read more
  • Salary - Good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

read more
  • Work-life balance - Poor

Full Time

 · 

Other Department

4.0
  •  posted on 26 Jan 2025

3.0
 for  Salary and Benefits

Likes

Team and colleague

  • Job security - Good

Dislikes

...at all . Every thing is done on favouritism and partiality. No decent appraisal. They expect u to look after other department as well with same salary. Bottom level agents are considered as robots here. No leaves and preferences are given on time. Work culture is worst here.

read more
  • Promotions - Bad
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 21 Nov 2023

5.0
 for  Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

  • Salary - Excellent
  • +1 more

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

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  • Skill development - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 13 Sep 2023

1.0
 for  Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

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Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 28 Aug 2023

4.0
 for  Salary and Benefits

Likes

Salary and perks

  • Salary - Good
  • +1 more

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

read more
  • Skill development - Bad
  • +4 more
see more salary related reviews

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IDFC FIRST Bank Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at IDFC FIRST Bank ?
The average salary of a Senior Customer Service Executive at IDFC FIRST Bank in India typically ranges from ₹2.6 Lakhs to ₹6.7 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Senior Customer Service Executive at IDFC FIRST Bank earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.6 Lakhs per year. Senior Customer Service Executive Salaries at IDFC FIRST Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 90+ IDFC FIRST Bank employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at IDFC FIRST Bank in India?
The estimated take-home salary of a Senior Customer Service Executive at IDFC FIRST Bank in India typically ranges from ₹36,414 to ₹37,633 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹6.7 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 90+ salaries received from various employees of IDFC FIRST Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Executive at IDFC FIRST Bank ?
To be a Senior Customer Service Executive at IDFC FIRST Bank in india, the key skills required include:

  • - Customer Service
  • - Customer Experience
  • - Customer Satisfaction
  • - Management
  • - Service Quality

These skills are highly valued at IDFC FIRST Bank and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than IDFC FIRST Bank for Senior Customer Service Executive in India?
Kotak Mahindra Bank ₹4.0 Lakhs to ₹11.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IDFC FIRST Bank, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to IDFC FIRST Bank in India?
The salary of a Senior Customer Service Executive at companies similar to IDFC FIRST Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IndusInd Bank ₹3.1 Lakhs to ₹6.0 Lakhs per year
HSBC Global Banking and Markets ₹3.7 Lakhs to ₹5.0 Lakhs per year
Standard Chartered ₹3.0 Lakhs to ₹5.0 Lakhs per year
ICICI Bank ₹2.0 Lakhs to ₹3.8 Lakhs per year
Yes Bank ₹2.8 Lakhs to ₹3.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at IDFC FIRST Bank in India?
The salary growth for a Senior Customer Service Executive at IDFC FIRST Bank depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at IDFC FIRST Bank:

Experience Average Salary Range
Fresher ₹3.0 Lakhs to ₹5.0 Lakhs per year
1 year ₹2.6 Lakhs to ₹5.5 Lakhs per year
2 years ₹3.0 Lakhs to ₹6.0 Lakhs per year
3 years ₹3.2 Lakhs to ₹6.1 Lakhs per year
and so on.

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IDFC FIRST Bank Senior Customer Service Executive salary in India ranges between ₹2.6 Lakhs to ₹6.7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 98 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.