Karur Vysya Bank Senior Customer Service Executive salaries in India (Updated 2025)

Likes

Salary at par with Banking industry.

Dislikes

Marketing Pressure. Direct involvement of Bank's Top management for RM review. Rely more on security coverage for sanctioning loan. Poor Valuation and technical team. Have to put huge efforts for marketing big ticket SME loan, since ROI is not competitive as offered by new gen bank and other PSU Banks.

Likes

The people and the work culture. It’s very smooth.

Dislikes

As I was a CTC employee my package was 4.5LPA, which is not at all feasible for a legal professional. Though I have got my division to 1st rank all over India in customer complaint Redressal, no acknowledgement was given for that. Also there was an appraisal of only 3%. Which is hugely disappointing.

Likes

Good culture..like a govt bank.. work well..no problem.. only problem is HR policies..no transpelarency and even hr people don't know about the policies..

Dislikes

Discrimination in pay between IBA Norms employees and CTC employees

Likes

The very thought entering your head about joining KVB, indicate your dasha change to Shani. No place to sit, no travel allowance, no incentives, arguments and fights with IBA old employees, back stabbing politics. They don't have money to move the newly formed channels.. Most of the channels are closed within few months.. Don't risk your career.. Escape my dear.

Dislikes

...organization, internal politics. Performance and hardwork won't help you even.. IBA employees with IBA salary don't want CTC employees with low salary to work in this organization.. That's the main issue for everything

Likes

Nothing

Dislikes

... of clerks and officers, yet receive no additional support or fair compensation. Despite managing an overwhelming workload, BSSEs see no rewards—no promotions, no salary increases—even after proving their capabilities. To make matters worse, they are often forced to work late into the night, adding to their frustration and fatigue. Leadership is another weak point, as many managers lack the knowledge and skills necessary to guide their teams effectively. Adding to the disillusionment, BSSEs are frequently relegated to the role of telecallers, making daily calls to customers to meet high and often unrealistic sales targets. There's no incentive structure to reward their hard work, and they’re further bound by a restrictive two-year bond, which traps them in this disheartening situation. For MBA graduates expecting meaningful work, the reality at KVB is a far cry from their expectations. If you’re considering a job at KVB, think twice. The bank’s approach to staffing and employee treatment is far from ideal, with poor support, unrealistic targets, stagnant salaries, and unfair working conditions making it a challenging and unrewarding place to work. These issues are deeply ingrained in KVB’s culture—avoid joining as a BSSE if you value your career and well-being.