Jana Small Finance Bank Senior Customer Service Executive Salaries by 5 Employees

2 - 10 years exp.

₹1.8 Lakh - ₹4 Lakhs

Low Confidence

Salary of majority employees

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20% less than the average Senior Customer Service Executive Salary in Banking Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 4 years exp. (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹4 L/yr
Finance & Accounting Senior Customer Service Executive Salary 5 years exp. (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹3.4 L/yr
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Marketing & Communication Senior Customer Service Executive Salary 7 years exp. (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹3.4 L/yr
CSR & Social Service Senior Customer Service Executive Salary 10 years exp. (AmbitionBox Estimate)	Unlock ₹1.6 L/yr - ₹1.9 L/yr

Last Updated: 28 Dec 2024

Companies similar to Jana Small Finance Bank for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Bandhan Bank Senior Customer Service Executive Salary 1 - 6 years exp. (5 salaries)	Unlock ₹1.1 L/yr - ₹4.6 L/yr 13% less
Utkarsh Small Finance Bank Senior Customer Service Executive Salary 3 - 7 years exp. (6 salaries)	Unlock ₹2.3 L/yr - ₹3 L/yr 9% less
Login to view exact salary
IDFC FIRST Bank Senior Customer Service Executive Salary 0 - 7 years exp. (83 salaries)	Unlock ₹2.8 L/yr - ₹6.5 L/yr 62% more
Standard Chartered Senior Customer Service Executive Salary 1 - 8 years exp. (24 salaries)	Unlock ₹2.8 L/yr - ₹5 L/yr 31% more
ICICI Bank Senior Customer Service Executive Salary 2 - 6 years exp. (15 salaries)	Unlock ₹2 L/yr - ₹3.8 L/yr 12% more
Axis Bank Senior Customer Service Executive Salary 1 - 5 years exp. (12 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr 3% less
Yes Bank Senior Customer Service Executive Salary 2 - 6 years exp. (7 salaries)	Unlock ₹2.8 L/yr - ₹3.4 L/yr 5% more
RBL Bank Senior Customer Service Executive Salary 0 - 6 years exp. (5 salaries)	Unlock ₹2.6 L/yr - ₹3.5 L/yr 2% more
HSBC Global Banking and Markets Senior Customer Service Executive Salary 3 - 5 years exp. (4 salaries)	Unlock ₹3.7 L/yr - ₹5 L/yr 53% more
Union Bank of India Senior Customer Service Executive Salary 2 - 4 years exp. (4 salaries)	Unlock ₹2.1 L/yr - ₹3.2 L/yr 19% less
Ujjivan Small Finance Bank Senior Customer Service Executive Salary 1 - 3 years exp. (4 salaries)	Unlock ₹2 L/yr - ₹3.3 L/yr 9% less
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Kotak Mahindra Bank Senior Customer Service Executive Salary 5 - 14 years exp. (4 salaries)	Unlock ₹4 L/yr - ₹11.1 L/yr 96% more
IndusInd Bank Senior Customer Service Executive Salary 5 - 9 years exp. (3 salaries)	Unlock ₹3.1 L/yr - ₹6 L/yr 56% more
Karur Vysya Bank Senior Customer Service Executive Salary 3 - 5 years exp. (3 salaries)	Unlock ₹2.2 L/yr - ₹3 L/yr 17% less

Senior Customer Service Executive salary at Jana Small Finance Bank ranges between ₹1.8 Lakh to ₹4 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of Jana Small Finance Bank.

Experience wise Jana Small Finance Bank Senior Customer Service Executive salaries

Last Updated: 28 Dec 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹6.8 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹3.2 L/yr - ₹4.1 L/yr
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4 years (AmbitionBox Estimate)	Unlock ₹1.3 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹3.1 L/yr - ₹5.7 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹2.6 L/yr - ₹3.4 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹1.1 L/yr - ₹3.1 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹2.9 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹2.1 L/yr - ₹2.7 L/yr
10 years (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹3.8 L/yr

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Salary related reviews for Jana Small Finance Bank

2.3

Rated by 2 employees for salary & benefits

Relationship Manager in Pune

Full Time

Sales & Business Development Department

1.0

• posted on 14 Apr 2023

3.0

for Salary and Benefits

Likes

On time salary is the only thing that is good.

Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Skill development - Poor

+4 more

Branch Manager in Cuttack

Full Time

Marketing & Communication Department

2.0

• posted on 10 Aug 2023

4.0

for Salary and Benefits

Likes

They offer better salary than other small finance nothing else

Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Skill development - Poor

+5 more

Telecalling Executive in Chhatti

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 01 Aug 2024

3.0

for Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

Skill development - Good

+1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

Job security - Poor

+1 more

Sales Executive in Bangalore Rural

Full Time

Finance & Accounting Department

4.0

• posted on 28 Nov 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

Salary - Good

+6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

Branch Manager in Nagaon

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Jun 2023

4.0

for Salary and Benefits

Likes

Salary

Salary - Good

Dislikes

There is no job security. During Covid-19 pendamic the company fired some good employees for the sake of cost cutting which is inhuman and put the families of those employees into jeopardize. Moreover the office infrastructure is very poor. No Air conditioner, no power backup, faulty desktops and printers etc .

Skill development - Poor

+3 more

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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Jana Small Finance Bank Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Jana Small Finance Bank?

Senior Customer Service Executive salary at Jana Small Finance Bank in India ranges between ₹1.8 Lakhs to ₹4.0 Lakhs for experience between 2 years to 10 years. According to our estimates it is 20% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Jana Small Finance Bank India.

How does the salary of a Senior Customer Service Executive at Jana Small Finance Bank India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at Jana Small Finance Bank is 20% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Jana Small Finance Bank to a Senior Customer Service Executive in India?

Kotak Mahindra Bank Senior Customer Service Executive Salary - ₹4.0 Lakhs to ₹11.1 Lakhs per year
IDFC FIRST Bank Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹6.5 Lakhs per year
IndusInd Bank Senior Customer Service Executive Salary - ₹3.1 Lakhs to ₹6.0 Lakhs per year
HSBC Global Banking and Markets Senior Customer Service Executive Salary - ₹3.7 Lakhs to ₹5.0 Lakhs per year
Standard Chartered Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to Jana Small Finance Bank in India?

ICICI Bank Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹3.8 Lakhs per year
Yes Bank Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹3.4 Lakhs per year
RBL Bank Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹3.5 Lakhs per year
Axis Bank Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
Utkarsh Small Finance Bank Senior Customer Service Executive Salary - ₹2.3 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at Jana Small Finance Bank in India?

The estimated take-home salary of a Senior Customer Service Executive at Jana Small Finance Bank ranges between ₹20,973 per month to ₹22,621 per month in India. The take-home salary calculation is based on the average Jana Small Finance Bank Senior Customer Service Executive salary in India which ranges between ₹1.8 Lakhs to ₹4.0 Lakhs per year for employees with experience between 2 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at Jana Small Finance Bank?

According to AmbitionBox, 67% of the Jana Small Finance Bank Senior Customer Service Executives reported a notice period of 3 Months, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Jana Small Finance Bank Senior Customer Service Executive Salaries

Jana Small Finance Bank Senior Customer Service Executive salary in India ranges between ₹1.8 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.