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Jana Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.6 Lakh - ₹3.9 Lakhs
Salary of majority employees
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15% less than the average Customer Service Officer Salary in Banking Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 5 years exp. (4 salaries)
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₹1.8 L/yr - ₹3 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
1 - 3 years exp. (3 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Finance & Accounting
Customer Service Officer Salary
2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 23 Feb 2025

Companies similar to Jana Small Finance Bank for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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₹1.2 L/yr - ₹5 L/yr

arrow icon 2% more
2 job openings
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Bandhan Bank Customer Service Officer Salary

0 - 6 years exp. (29 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 32% more
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₹1.2 L/yr - ₹2.8 L/yr

arrow icon 25% less
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₹1 L/yr - ₹4.5 L/yr

arrow icon 5% less
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ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (863 salaries)

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₹1.5 L/yr - ₹5.2 L/yr

arrow icon 11% more
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Axis Bank Customer Service Officer Salary

1 - 10 years exp. (619 salaries)

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₹1.3 L/yr - ₹8.6 L/yr

arrow icon 46% more
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₹1.5 L/yr - ₹4 L/yr

arrow icon 9% more
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HDFC Bank Customer Service Officer Salary

0 - 8 years exp. (134 salaries)

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₹1.3 L/yr - ₹5.5 L/yr

arrow icon 8% more
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IndusInd Bank Customer Service Officer Salary

0 - 5 years exp. (61 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 11% more
1 job opening
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₹2.1 L/yr - ₹4.5 L/yr

arrow icon 21% more
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Yes Bank Customer Service Officer Salary

0 - 8 years exp. (21 salaries)

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₹2 L/yr - ₹4.1 L/yr

arrow icon 14% more
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₹1.6 L/yr - ₹4.7 L/yr

arrow icon 9% more
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₹1.9 L/yr - ₹4 L/yr

arrow icon 8% more

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Customer Service Officer salary at Jana Small Finance Bank ranges between ₹1.6 Lakh to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 12 latest salaries received from various employees of Jana Small Finance Bank.

Latest annual salaries shared by Jana Small Finance Bank Customer Service Officer

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7 months exp.
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2 years exp.
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3 years exp.
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4 months exp.
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5 years exp.

Experience wise Jana Small Finance Bank Customer Service Officer salaries

Last Updated: 23 Feb 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹1.8 L/yr - ₹2.7 L/yr
1 year  (4 salaries)

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₹1.6 L/yr - ₹4.6 L/yr
2 years (AmbitionBox Estimate)

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₹2.3 L/yr - ₹4.8 L/yr
3 years (AmbitionBox Estimate)

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₹2.3 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.4 L/yr
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Similar Designation salaries in Jana Small Finance Bank

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₹2.5 L/yr - ₹5 L/yr
Customer Service Associate Salary
(AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr
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₹1.25 L/yr - ₹4 L/yr
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₹1.8 L/yr - ₹2.5 L/yr
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₹1.75 L/yr - ₹3.2 L/yr
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₹1 L/yr - ₹6 L/yr
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₹2.36 L/yr - ₹3 L/yr
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₹1.3 L/yr - ₹3.9 L/yr
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₹1.75 L/yr - ₹4 L/yr
Sales Officer Salary
(156 salaries)
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₹1.2 L/yr - ₹4.2 L/yr
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Salary related reviews for Jana Small Finance Bank

3.8

Rated by 6 employees for salary & benefits

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Apr 2023

3.0
 for  Salary and Benefits

Likes

On time salary is the only thing that is good.

  • Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Marketing & Communication Department

2.0
  •  posted on 10 Aug 2023

4.0
 for  Salary and Benefits

Likes

They offer better salary than other small finance nothing else

  • Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

read more
  • Skill development - Poor
  • +5 more

Full Time

 · 

Engineering - Hardware & Networks Department

3.0
  •  posted on 01 Aug 2024

3.0
 for  Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

read more
  • Skill development - Good
  • +1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

read more
  • Job security - Poor
  • +1 more

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 28 Nov 2020

4.0
 for  Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

read more
  • Salary - Good
  • +6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

read more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 17 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary

  • Salary - Good

Dislikes

There is no job security. During Covid-19 pendamic the company fired some good employees for the sake of cost cutting which is inhuman and put the families of those employees into jeopardize. Moreover the office infrastructure is very poor. No Air conditioner, no power backup, faulty desktops and printers etc .

read more
  • Skill development - Poor
  • +3 more
see more salary related reviews

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Jana Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Jana Small Finance Bank?
Customer Service Officer salary at Jana Small Finance Bank in India ranges between ₹1.6 Lakhs to ₹3.9 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 15% less than the average Customer Service Officer Salary in India. Salary estimates are based on 12 latest salaries received from various employees of Jana Small Finance Bank India.
How does the salary of a Customer Service Officer at Jana Small Finance Bank India compare with the average salary range for this job?
The average salary of a Customer Service Officer at Jana Small Finance Bank is 15% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.
Which similar companies are paying more than Jana Small Finance Bank to a Customer Service Officer in India?
  • Axis Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹8.6 Lakhs per year
  • Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
  • IDFC FIRST Bank Customer Service Officer Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year
  • Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
  • IndusInd Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
What is the salary of a Customer Service Officer in companies similar to Jana Small Finance Bank in India?
  • ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
  • Kotak Mahindra Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹4.0 Lakhs per year
  • Ujjivan Small Finance Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹4.7 Lakhs per year
  • Standard Chartered Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
  • HDFC Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹5.5 Lakhs per year
What is the estimated take home salary of a Customer Service Officer at Jana Small Finance Bank in India?
The estimated take-home salary of a Customer Service Officer at Jana Small Finance Bank ranges between ₹20,181 per month to ₹21,842 per month in India. The take-home salary calculation is based on the average Jana Small Finance Bank Customer Service Officer salary in India which ranges between ₹1.6 Lakhs to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Officer at Jana Small Finance Bank?
According to AmbitionBox, 54% of the Jana Small Finance Bank Customer Service Officers reported a notice period of 3 Months, 38% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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Jana Small Finance Bank Customer Service Officer salary in India ranges between ₹1.6 Lakh to ₹3.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.