Upload Button Icon Add office photos
filter salariesFilter salaries by

Jana Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.6 Lakh - ₹3.9 Lakhs
Salary of majority employees
unlock blur
unlock blur

14% less than the average Customer Service Officer Salary in Banking Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 5 years exp. (4 salaries)
unlock-blur

₹1.8 L/yr - ₹3 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
1 - 3 years exp. (3 salaries)
unlock-blur

₹2.3 L/yr - ₹3.3 L/yr

Finance & Accounting
Customer Service Officer Salary
2 years exp. (AmbitionBox Estimate)
unlock-blur

₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 23 Feb 2025

Companies similar to Jana Small Finance Bank for Customer Service Officer

Company name Avg Annual Salary Open Jobs
Logo
ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (849 salaries)

unlock blur

₹1.5 L/yr - ₹5.2 L/yr

arrow icon 9% more
unlock blur

₹1 L/yr - ₹4.5 L/yr

arrow icon 4% less
3 job openings
Logo
Axis Bank Customer Service Officer Salary

1 - 10 years exp. (607 salaries)

unlock blur

₹1 L/yr - ₹8.6 L/yr

arrow icon 46% more
unlock blur

₹1.5 L/yr - ₹4.4 L/yr

arrow icon 8% more
Logo
HDFC Bank Customer Service Officer Salary

0 - 8 years exp. (135 salaries)

unlock blur

₹1.3 L/yr - ₹6.5 L/yr

arrow icon 7% more
Logo
IndusInd Bank Customer Service Officer Salary

0 - 6 years exp. (66 salaries)

unlock blur

₹1.8 L/yr - ₹4 L/yr

arrow icon 14% more
2 job openings
Logo
unlock blur

₹2.1 L/yr - ₹4.5 L/yr

arrow icon 25% more
Logo
Bandhan Bank Customer Service Officer Salary

0 - 6 years exp. (28 salaries)

unlock blur

₹2 L/yr - ₹5.5 L/yr

arrow icon 30% more
Logo
Yes Bank Customer Service Officer Salary

0 - 8 years exp. (20 salaries)

unlock blur

₹2 L/yr - ₹4.1 L/yr

arrow icon 13% more
unlock blur

₹1.6 L/yr - ₹4.7 L/yr

arrow icon 9% more
unlock blur

₹1.9 L/yr - ₹4 L/yr

arrow icon 8% more
Customer Service Officer salary at Jana Small Finance Bank ranges between ₹1.6 Lakh to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 12 latest salaries received from various employees of Jana Small Finance Bank.

Latest annual salaries shared by Jana Small Finance Bank Customer Service Officer

3d ago
avg blur mobile
7 months exp.
2mo ago
avg blur mobile
2 years exp.
5mo ago
avg blur mobile
3 years exp.
6mo ago
avg blur mobile
4 months exp.
1y ago
avg blur mobile
2 years exp.
1y ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
5 years exp.

Experience wise Jana Small Finance Bank Customer Service Officer salaries

Last Updated: 23 Feb 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

unlock blur

₹1.8 L/yr - ₹2.7 L/yr
1 year  (4 salaries)

unlock blur

₹1.6 L/yr - ₹4.6 L/yr
2 years (AmbitionBox Estimate)

unlock blur

₹2.3 L/yr - ₹4.8 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹2.3 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹2.7 L/yr - ₹3.4 L/yr
View all

Similar Designation salaries in Jana Small Finance Bank

unlock blur
₹2.5 L/yr - ₹5 L/yr
Customer Service Associate Salary
(AmbitionBox Estimate)
unlock blur
₹1.7 L/yr - ₹2.2 L/yr
unlock blur
₹1.25 L/yr - ₹4 L/yr
unlock blur
₹1.8 L/yr - ₹2.5 L/yr
unlock blur
₹1.75 L/yr - ₹2.75 L/yr
unlock blur
₹1 L/yr - ₹6 L/yr
unlock blur
₹2.36 L/yr - ₹3 L/yr
unlock blur
₹1.25 L/yr - ₹4.18 L/yr
unlock blur
₹1.75 L/yr - ₹4 L/yr
Sales Officer Salary
(152 salaries)
unlock blur
₹1.2 L/yr - ₹4.2 L/yr

Salary related reviews for Jana Small Finance Bank

3.8

Rated by 6 employees for salary & benefits

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Apr 2023

3.0
 for  Salary and Benefits

Likes

On time salary is the only thing that is good.

  • Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Marketing & Communication Department

2.0
  •  posted on 10 Aug 2023

4.0
 for  Salary and Benefits

Likes

They offer better salary than other small finance nothing else

  • Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

read more
  • Skill development - Poor
  • +5 more

Full Time

 · 

Engineering - Hardware & Networks Department

3.0
  •  posted on 01 Aug 2024

3.0
 for  Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

read more
  • Skill development - Good
  • +1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

read more
  • Job security - Poor
  • +1 more

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 28 Nov 2020

4.0
 for  Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

read more
  • Salary - Good
  • +6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

read more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 17 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary

  • Salary - Good

Dislikes

There is no job security. During Covid-19 pendamic the company fired some good employees for the sake of cost cutting which is inhuman and put the families of those employees into jeopardize. Moreover the office infrastructure is very poor. No Air conditioner, no power backup, faulty desktops and printers etc .

read more
  • Skill development - Poor
  • +3 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Jana Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Jana Small Finance Bank ?
The average salary of a Customer Service Officer at Jana Small Finance Bank in India typically ranges from ₹1.6 Lakhs to ₹3.9 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Officer at Jana Small Finance Bank earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.9 Lakhs per year. Customer Service Officer Salaries at Jana Small Finance Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Jana Small Finance Bank employees in India.
What is the estimated take home salary of a Customer Service Officer at Jana Small Finance Bank in India?
The estimated take-home salary of a Customer Service Officer at Jana Small Finance Bank in India typically ranges from ₹20,181 to ₹21,842 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹3.9 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Jana Small Finance Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Jana Small Finance Bank for Customer Service Officer in India?
Axis Bank ₹1.0 Lakhs to ₹8.6 Lakhs per year
Bandhan Bank ₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank ₹2.1 Lakhs to ₹4.5 Lakhs per year
IndusInd Bank ₹1.8 Lakhs to ₹4.0 Lakhs per year
Yes Bank ₹2.0 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Jana Small Finance Bank, depending on the role and experience level.
What is the salary of a Customer Service Officer in companies similar to Jana Small Finance Bank in India?
The salary of a Customer Service Officer at companies similar to Jana Small Finance Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICICI Bank ₹1.5 Lakhs to ₹5.2 Lakhs per year
Ujjivan Small Finance Bank ₹1.6 Lakhs to ₹4.7 Lakhs per year
Kotak Mahindra Bank ₹1.5 Lakhs to ₹4.4 Lakhs per year
Standard Chartered ₹1.9 Lakhs to ₹4.0 Lakhs per year
HDFC Bank ₹1.3 Lakhs to ₹6.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at Jana Small Finance Bank in India?
The salary growth for a Customer Service Officer at Jana Small Finance Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Jana Small Finance Bank:

Experience Average Salary Range
Fresher ₹1.8 Lakhs to ₹2.7 Lakhs per year
1 year ₹1.6 Lakhs to ₹4.6 Lakhs per year
2 years ₹2.3 Lakhs to ₹4.8 Lakhs per year
3 years ₹2.3 Lakhs to ₹3.9 Lakhs per year
and so on.

Tell us how to improve this page.

Jana Small Finance Bank Customer Service Officer salary in India ranges between ₹1.6 Lakh to ₹3.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.