Jana Small Finance Bank Customer Service Officer Salaries by 10+ Employees (Updated 2025)

0 - 5 years exp.

₹1.6 Lakh - ₹3.9 Lakhs

Salary of majority employees

Unlock

15% less than the average Customer Service Officer Salary in Banking Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 5 years exp. (4 salaries)	Unlock ₹1.8 L/yr - ₹3 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 1 - 3 years exp. (3 salaries)	Unlock ₹2.3 L/yr - ₹3.3 L/yr
Login to view exact salary
Finance & Accounting Customer Service Officer Salary 2 years exp. (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 23 Feb 2025

Companies similar to Jana Small Finance Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Equitas Small Finance Bank Customer Service Officer Salary 0 - 7 years exp. (351 salaries)	Unlock ₹1.2 L/yr - ₹5 L/yr 2% more	2 job openings
Bandhan Bank Customer Service Officer Salary 0 - 6 years exp. (29 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 32% more
Login to view exact salary
Satin Creditcare Network Customer Service Officer Salary 0 - 5 years exp. (59 salaries)	Unlock ₹1.2 L/yr - ₹2.8 L/yr 25% less
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (625 salaries)	Unlock ₹1 L/yr - ₹4.5 L/yr 5% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (863 salaries)	Unlock ₹1.5 L/yr - ₹5.2 L/yr 11% more
Axis Bank Customer Service Officer Salary 1 - 10 years exp. (619 salaries)	Unlock ₹1.3 L/yr - ₹8.6 L/yr 46% more
Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (153 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 9% more
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (134 salaries)	Unlock ₹1.3 L/yr - ₹5.5 L/yr 8% more
IndusInd Bank Customer Service Officer Salary 0 - 5 years exp. (61 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr 11% more	1 job opening
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (39 salaries)	Unlock ₹2.1 L/yr - ₹4.5 L/yr 21% more
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (21 salaries)	Unlock ₹2 L/yr - ₹4.1 L/yr 14% more
Login to view exact salary
Ujjivan Small Finance Bank Customer Service Officer Salary 1 - 11 years exp. (19 salaries)	Unlock ₹1.6 L/yr - ₹4.7 L/yr 9% more
Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr 8% more

Customer Service Officer salary at Jana Small Finance Bank ranges between ₹1.6 Lakh to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 12 latest salaries received from various employees of Jana Small Finance Bank.

Experience wise Jana Small Finance Bank Customer Service Officer salaries

Last Updated: 23 Feb 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	Unlock ₹1.8 L/yr - ₹2.7 L/yr
1 year (4 salaries)	Unlock ₹1.6 L/yr - ₹4.6 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹4.8 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.4 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹5.7 L/yr

View all

Similar Designation salaries in Jana Small Finance Bank

Customer Service Manager Salary

(4 salaries)

Unlock

₹2.5 L/yr - ₹5 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

Unlock

₹1.7 L/yr - ₹2.2 L/yr

Customer Service Executive Salary

(42 salaries)

Unlock

₹1.25 L/yr - ₹4 L/yr

Customer Care Executive Salary

(9 salaries)

Unlock

₹1.8 L/yr - ₹2.5 L/yr

Customer Service Representative Salary

(13 salaries)

Unlock

₹1.75 L/yr - ₹3.2 L/yr

Service Engineer Salary

(3 salaries)

Unlock

₹1 L/yr - ₹6 L/yr

Customer Support Executive Salary

(4 salaries)

Unlock

₹2.36 L/yr - ₹3 L/yr

Customer Relationship Manager Salary

(118 salaries)

Unlock

₹1.3 L/yr - ₹3.9 L/yr

Senior Customer Service Executive Salary

(5 salaries)

Unlock

₹1.75 L/yr - ₹4 L/yr

Sales Officer Salary

(156 salaries)

Unlock

₹1.2 L/yr - ₹4.2 L/yr

Salary related reviews for Jana Small Finance Bank

3.8

Rated by 6 employees for salary & benefits

Relationship Manager in Pune

Full Time

Sales & Business Development Department

1.0

• posted on 14 Apr 2023

3.0

for Salary and Benefits

Likes

On time salary is the only thing that is good.

Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Skill development - Poor

+4 more

Branch Manager in Cuttack

Full Time

Marketing & Communication Department

2.0

• posted on 10 Aug 2023

4.0

for Salary and Benefits

Likes

They offer better salary than other small finance nothing else

Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Skill development - Poor

+5 more

Telecalling Executive in Chhatti

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 01 Aug 2024

3.0

for Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

Skill development - Good

+1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

Job security - Poor

+1 more

Sales Executive in Bangalore Rural

Full Time

Finance & Accounting Department

4.0

• posted on 28 Nov 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

Salary - Good

+6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

Branch Manager in Nagaon

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Jun 2023

4.0

for Salary and Benefits

Likes

Salary

Salary - Good

Dislikes

There is no job security. During Covid-19 pendamic the company fired some good employees for the sake of cost cutting which is inhuman and put the families of those employees into jeopardize. Moreover the office infrastructure is very poor. No Air conditioner, no power backup, faulty desktops and printers etc .

Skill development - Poor

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

Got a question about Jana Small Finance Bank?

Ask anonymously on communities.

Jana Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Jana Small Finance Bank?

Customer Service Officer salary at Jana Small Finance Bank in India ranges between ₹1.6 Lakhs to ₹3.9 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 15% less than the average Customer Service Officer Salary in India. Salary estimates are based on 12 latest salaries received from various employees of Jana Small Finance Bank India.

How does the salary of a Customer Service Officer at Jana Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Jana Small Finance Bank is 15% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than Jana Small Finance Bank to a Customer Service Officer in India?

Axis Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹8.6 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank Customer Service Officer Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year
Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to Jana Small Finance Bank in India?

ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
Kotak Mahindra Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹4.0 Lakhs per year
Ujjivan Small Finance Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹4.7 Lakhs per year
Standard Chartered Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Jana Small Finance Bank in India?

The estimated take-home salary of a Customer Service Officer at Jana Small Finance Bank ranges between ₹20,181 per month to ₹21,842 per month in India. The take-home salary calculation is based on the average Jana Small Finance Bank Customer Service Officer salary in India which ranges between ₹1.6 Lakhs to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Jana Small Finance Bank?

According to AmbitionBox, 54% of the Jana Small Finance Bank Customer Service Officers reported a notice period of 3 Months, 38% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Jana Small Finance Bank Customer Service Officer Salaries by Location

Home >
Salaries >
Jana Small Finance Bank Salaries >
Jana Small Finance Bank Customer Service Officer Salaries

Jana Small Finance Bank Customer Service Officer salary in India ranges between ₹1.6 Lakh to ₹3.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.

Jana Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Companies similar to Jana Small Finance Bank for Customer Service Officer

Latest annual salaries shared by Jana Small Finance Bank Customer Service Officer

Experience wise Jana Small Finance Bank Customer Service Officer salaries

Similar Designation salaries in Jana Small Finance Bank

Salary related reviews for Jana Small Finance Bank

Relationship Manager in Pune

Branch Manager in Cuttack

Telecalling Executive in Chhatti

Sales Executive in Bangalore Rural

Branch Manager in Nagaon

Jana Small Finance Bank Customer Service Officer Salary FAQs

Recently Viewed

Axis Bank

Axis Bank

Capgemini

Axis Bank

Capgemini

Capgemini

Axis Bank

Capgemini

Capgemini

Capgemini

Tell us how to improve this page.

Jana Small Finance Bank Customer Service Officer Salaries by Location