Jana Small Finance Bank Kolkata Customer Service Officer Salaries by 2 Employees

1 - 5 years exp.

₹2.2 Lakhs - ₹2.8 Lakhs

Low Confidence

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Last Updated: 29 Sep 2023

Companies similar to Jana Small Finance Bank for Customer Service Officer in Kolkata

Jana Small Finance Bank Customer Service Officer Salary

1 - 5 years exp. (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Bandhan Bank Customer Service Officer Salary 1 - 6 years exp. (4 salaries)	Unlock ₹3.5 L/yr - ₹4.5 L/yr 55% more
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 7 years exp. (35 salaries)	Unlock ₹1.2 L/yr - ₹4.3 L/yr 19% more	2 job openings
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ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (86 salaries)	Unlock ₹1.7 L/yr - ₹4.6 L/yr 28% more
Axis Bank Customer Service Officer Salary 1 - 7 years exp. (52 salaries)	Unlock ₹1.5 L/yr - ₹5.7 L/yr 66% more
Kotak Mahindra Bank Customer Service Officer Salary 0 - 3 years exp. (11 salaries)	Unlock ₹2 L/yr - ₹3.4 L/yr 18% more
HDFC Bank Customer Service Officer Salary 2 - 6 years exp. (7 salaries)	Unlock ₹2.2 L/yr - ₹3.9 L/yr 43% more

Customer Service Officer salary at Jana Small Finance Bank ranges between ₹2.2 Lakhs to ₹2.8 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 2 latest salaries received from various employees of Jana Small Finance Bank.

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Salary related reviews for Jana Small Finance Bank

4.0

Rated by 1 employees for salary & benefits

Relationship Manager in Pune

Full Time

Sales & Business Development Department

1.0

• posted on 14 Apr 2023

3.0

for Salary and Benefits

Likes

On time salary is the only thing that is good.

Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Skill development - Poor

+4 more

Branch Manager in Cuttack

Full Time

Marketing & Communication Department

2.0

• posted on 10 Aug 2023

4.0

for Salary and Benefits

Likes

They offer better salary than other small finance nothing else

Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Skill development - Poor

+5 more

Telecalling Executive in Chhatti

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 01 Aug 2024

3.0

for Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

Skill development - Good

+1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

Job security - Poor

+1 more

Sales Executive in Bangalore Rural

Full Time

Finance & Accounting Department

4.0

• posted on 28 Nov 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

Salary - Good

+6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

Branch Manager in Nagaon

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Jun 2023

4.0

for Salary and Benefits

Likes

Salary

Salary - Good

Dislikes

There is no job security. During Covid-19 pendamic the company fired some good employees for the sake of cost cutting which is inhuman and put the families of those employees into jeopardize. Moreover the office infrastructure is very poor. No Air conditioner, no power backup, faulty desktops and printers etc .

Skill development - Poor

+3 more

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Jana Small Finance Bank Customer Service Officer Salary FAQs

What is the notice period for Customer Service Officer at Jana Small Finance Bank in Kolkata?

According to AmbitionBox, 100% of the Jana Small Finance Bank Customer Service Officers in Kolkata reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Jana Small Finance Bank Customer Service Officer Salaries in Kolkata

Jana Small Finance Bank Customer Service Officer salary in Kolkata ranges between ₹2.2 Lakhs to ₹2.8 Lakhs. This is an estimate based on latest salaries received from employees of Jana Small Finance Bank.