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Jana Small Finance Bank Customer Service Executive salaries in Kolkata

Annual salary range
1 - 6 years exp.
₹1.3 Lakh - ₹3.6 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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29% less than the average Customer Service Executive Salary in Banking Companies for 1 - 6 years of experience

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Salaries in different departments

Finance & Accounting
Customer Service Executive Salary
2 - 5 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Marketing & Communication
Customer Service Executive Salary
1 year exp. (AmbitionBox Estimate)
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₹1.4 L/yr - ₹2.4 L/yr

Customer Success, Service & Operations
Customer Service Executive Salary
4 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.8 L/yr

Last Updated: 19 Aug 2024

Companies similar to Jana Small Finance Bank for Customer Service Executive in Kolkata

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Jana Small Finance Bank Customer Service Executive Salary

1 - 6 years exp. (10 salaries)

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₹1.3 L/yr - ₹3.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Executive Salary

0 - 5 years exp. (19 salaries)

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₹1.1 L/yr - ₹3.6 L/yr

arrow icon 40% more
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Axis Bank Customer Service Executive Salary

0 - 5 years exp. (7 salaries)

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₹1.9 L/yr - ₹3 L/yr

arrow icon 33% more
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₹1.7 L/yr - ₹4.1 L/yr

arrow icon 75% more
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₹1.9 L/yr - ₹2.3 L/yr

At par
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₹2 L/yr - ₹3 L/yr

arrow icon 30% more
Customer Service Executive salary at Jana Small Finance Bank ranges between ₹1.3 Lakh to ₹3.6 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 10 latest salaries received from various employees of Jana Small Finance Bank.

Latest annual salaries shared by Jana Small Finance Bank Customer Service Executive in Kolkata

7mo ago
₹1.5 Lakh
2 years exp.
1y ago
₹3.6 Lakhs
6 years exp.
1y ago
₹1.3 Lakh
1 year exp.

Experience wise Jana Small Finance Bank Customer Service Executive salaries in Kolkata

Last Updated: 19 Aug 2024

Experience Avg Annual Salary
1 year  (3 salaries)

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₹1.3 L/yr - ₹3.1 L/yr
2 years  (3 salaries)

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₹1.5 L/yr - ₹2 L/yr
3 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹2.4 L/yr
4 years (AmbitionBox Estimate)

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₹2 L/yr - ₹2.6 L/yr
5 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr
View all

Similar Designation salaries in Jana Small Finance Bank

Sales Executive Salary
(15 salaries)
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₹1.45 L/yr - ₹2.95 L/yr
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₹1.5 L/yr - ₹3.15 L/yr

Top skills at Jana Small Finance Bank for Customer Service Executive

Customer Service Hindi English Telecalling Calling Customer Service English Hindi Calling Marathi Telecalling Voice Process voice process Customer Complaints customer support

Salary related reviews for Jana Small Finance Bank

1.0

Rated by 1 employees for salary & benefits

Other Department

5.0
  •  posted on 08 Feb 2019

3.0
 for  Salary and Benefits

Likes

On time salary

  • Skill development - Excellent
  • +2 more

Dislikes

Slow grouth because of this note ban and demonstration one more think compare to ujjivan bank our Jana bank little bit slow because ujjivan bank was doing all's MFI branches is converted bank branches but janalakshmi was creating new bank branch I don't know why and compare to janalakshmi ujjivan bank executive salary was high One more thing every year you people taking the review but no more improvement in our salary and career also ☹️

read more
  • Promotions - Poor

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Apr 2023

3.0
 for  Salary and Benefits

Likes

On time salary is the only thing that is good.

  • Job security - Good

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

read more
  • Skill development - Poor
  • +4 more

Full Time

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Marketing & Communication Department

2.0
  •  posted on 10 Aug 2023

4.0
 for  Salary and Benefits

Likes

They offer better salary than other small finance nothing else

  • Salary - Good

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

read more
  • Skill development - Poor
  • +5 more

Full Time

 · 

Engineering - Hardware & Networks Department

3.0
  •  posted on 01 Aug 2024

3.0
 for  Salary and Benefits

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

read more
  • Skill development - Good
  • +1 more

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

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  • Job security - Poor
  • +1 more

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 28 Nov 2020

4.0
 for  Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

read more
  • Salary - Good
  • +6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

read more
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Jana Small Finance Bank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Jana Small Finance Bank in Kolkata?
The average salary of a Customer Service Executive at Jana Small Finance Bank in Kolkata typically ranges from ₹1.3 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Service Executive in Kolkata at Jana Small Finance Bank earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Service Executive Salaries at Jana Small Finance Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 Jana Small Finance Bank employees in India.
What is the estimated take home salary of a Customer Service Executive at Jana Small Finance Bank in Kolkata?
The estimated take-home salary of a Customer Service Executive at Jana Small Finance Bank in Kolkata typically ranges from ₹14,358 to ₹15,869 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of Jana Small Finance Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at Jana Small Finance Bank in Kolkata?
To be a Customer Service Executive at Jana Small Finance Bank in Kolkata, the key skills required include:

  • - Customer Service
  • - Hindi
  • - English
  • - Telecalling
  • - Calling

These skills are highly valued at Jana Small Finance Bank and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Jana Small Finance Bank for Customer Service Executive in India?
Standard Chartered ₹1.7 Lakhs to ₹4.1 Lakhs per year
HDFC Bank ₹1.1 Lakhs to ₹3.6 Lakhs per year
Axis Bank ₹1.9 Lakhs to ₹3.0 Lakhs per year
Kotak Mahindra Bank ₹2.0 Lakhs to ₹3.0 Lakhs per year
Utkarsh Small Finance Bank ₹1.9 Lakhs to ₹2.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Jana Small Finance Bank, depending on the role and experience level.
How the salary growth look like for a Customer Service Executive at Jana Small Finance Bank in Kolkata?
The salary growth for a Customer Service Executive at Jana Small Finance Bank in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Kolkata can expect the following growth trajectory at Jana Small Finance Bank:

Experience Average Salary Range
1 year ₹1.3 Lakhs to ₹3.1 Lakhs per year
2 years ₹1.5 Lakhs to ₹2.0 Lakhs per year
3 years ₹1.9 Lakhs to ₹2.4 Lakhs per year
4 years ₹2.0 Lakhs to ₹2.6 Lakhs per year
and so on.

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Jana Small Finance Bank Customer Service Executive salary in Kolkata ranges between ₹1.3 Lakh to ₹3.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.