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ICICI Bank Customer Service Officer salaries in Kolkata (Updated 2025)

Annual salary range
0 - 8 years exp.
₹1.7 Lakh - ₹4.6 Lakhs
Salary of majority employees
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At par with the average Customer Service Officer Salary in Banking Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 8 years exp. (46 salaries)
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₹1.9 L/yr - ₹4.3 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
1 - 8 years exp. (18 salaries)
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₹1.9 L/yr - ₹4 L/yr

Finance & Accounting
Customer Service Officer Salary
1 - 3 years exp. (5 salaries)
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₹2.2 L/yr - ₹4 L/yr

Last Updated: 11 Feb 2025

Companies similar to ICICI Bank for Customer Service Officer in Kolkata

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ICICI Bank Customer Service Officer Salary

0 - 8 years exp. (89 salaries)

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₹1.7 L/yr - ₹4.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Officer Salary

2 - 7 years exp. (7 salaries)

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₹2.2 L/yr - ₹3.9 L/yr

arrow icon 5% more
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Axis Bank Customer Service Officer Salary

1 - 7 years exp. (53 salaries)

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₹1.5 L/yr - ₹5.7 L/yr

arrow icon 26% more
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₹2 L/yr - ₹3.4 L/yr

arrow icon 10% less
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₹1.2 L/yr - ₹4.3 L/yr

arrow icon 16% less
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Bandhan Bank Customer Service Officer Salary

1 - 6 years exp. (4 salaries)

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₹3.5 L/yr - ₹4.5 L/yr

arrow icon 18% more

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Customer Service Officer salary at ICICI Bank ranges between ₹1.7 Lakh to ₹4.6 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 89 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Officer in Kolkata

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Experience wise ICICI Bank Customer Service Officer salaries in Kolkata

Last Updated: 11 Feb 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹1.7 L/yr - ₹3 L/yr
1 year  (15 salaries)

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₹1.7 L/yr - ₹3.1 L/yr
2 years  (13 salaries)

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₹2 L/yr - ₹4 L/yr
3 years  (11 salaries)

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₹2.2 L/yr - ₹4 L/yr
4 years  (15 salaries)

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₹1.9 L/yr - ₹4.3 L/yr
View all

Similar Designation salaries in ICICI Bank

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₹2.4 L/yr - ₹6 L/yr

Salary related reviews for ICICI Bank

3.5

Rated by 21 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 09 Mar 2023

2.0
 for  Salary and Benefits

Likes

There are lots of things which we can learn and develop our skills.

  • Job security - Good

Dislikes

If you guys can manage excess work pressure that too business pressure then it's good, but salary is not as expected according to work

read more
  • Salary - Poor
  • +3 more

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jun 2020

1.0
 for  Salary and Benefits

Likes

Our jobs are at stake! But even during lockdown company has paid us and given last year's bonus. Extreme business pressure much more than previous year irrespective of covid situation. But if you can do business you can survive in this organization.

read more
  • Skill development - Good

Dislikes

Bank is forcing employees to come to branches any how and ground level employees are facing huge financial problems due to that because trains are not running. HR no longer exists only Regional heads are there who only cares about business and they don't care about how employees are coming to office and going back home in this covid situation when buses are loaded with people. Bank is not giving any conveyance for hiked up travel expenses which is a huge cause of concern for i banks employees. But nobody cares.

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 08 Oct 2024

2.0
 for  Salary and Benefits

Likes

its a good bank very well digitalize user friendly and smooth working style. hazzle free working environment for both customer and emplyoo

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Dislikes

when i was working in icici i got salary hike in 3rd year of working. before that there was not satisfactory salary increment i found. very basic very nominal

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Aug 2021

3.0
 for  Salary and Benefits

Likes

I'm very lucky because I have the best colleagues. They are supportive and understanding.

  • Skill development - Excellent

Dislikes

ICICI Bank didn't work on their employees work life balance and on their growth. Also they provide very low salary to their employees.

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  • Promotions - Poor
  • +1 more

BFSI, Investments & Trading Department

5.0
  •  posted on 04 Jan 2021

5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Regarding transfer

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ICICI Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at ICICI Bank Kolkata?
Customer Service Officer salary at ICICI Bank in Kolkata ranges between ₹1.7 Lakhs to ₹4.6 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 3% less than the average Customer Service Officer Salary in India. Salary estimates are based on 89 latest salaries received from various employees of ICICI Bank Kolkata.
How does the salary of a Customer Service Officer at ICICI Bank Kolkata compare with the average salary range for this job?
The average salary of a Customer Service Officer at ICICI Bank is 3% less than the average salary of a Customer Service Officer in Kolkata. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Customer Service Officer in Kolkata?
  • Axis Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.7 Lakhs per year
  • Bandhan Bank Customer Service Officer Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year
  • HDFC Bank Customer Service Officer Salary - ₹2.2 Lakhs to ₹3.9 Lakhs per year
What is the salary of a Customer Service Officer in companies similar to ICICI Bank in Kolkata?
  • Kotak Mahindra Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹3.4 Lakhs per year
  • Utkarsh Small Finance Bank Customer Service Officer Salary - ₹1.2 Lakhs to ₹4.3 Lakhs per year
What is the estimated take home salary of a Customer Service Officer at ICICI Bank in Kolkata?
The estimated take-home salary of a Customer Service Officer at ICICI Bank ranges between ₹23,625 per month to ₹25,084 per month in Kolkata. The take-home salary calculation is based on the average ICICI Bank Customer Service Officer salary in India which ranges between ₹1.7 Lakhs to ₹4.6 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Officer at ICICI Bank in Kolkata?
According to AmbitionBox, 50% of the ICICI Bank Customer Service Officers in Kolkata reported a notice period of 1 Month, 17% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Officer salary in Kolkata ranges between ₹1.7 Lakh to ₹4.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 89 ICICI Bank latest salaries received from various employees of ICICI Bank.