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ICICI Bank Customer Service Officer Reviews

Updated 18 Feb, 2025
Overall Rating
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4.1/5
based on 510 reviews

Rating distribution

Category Ratings

4.3

Job security

4.3

Skill development

4.1

Company culture

3.9

Promotions

3.7

Salary

3.7

Work-life balance

3.7

Work satisfaction

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

48% employees reported

Flexible timing

Flexible timing

40% employees reported

Within city

Within city

61% employees reported

Gender based rating

3.9
female

Rated by Women

182 reviews

4.3
male

Rated by Men

301 reviews

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Top Mentions in ICICI Bank Customer Service Officer Reviews
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510 reviews found

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Top ICICI Bank Customer Service Officer Interview Questions

Q1. Difference between Saving and current accounts?
Q2. What do you know about banking?
Q4. Different types of accounts

Read ICICI Bank Customer Service Officer Reviews based on locations

2.6
 New Delhi

 (21)

4.3
 Hyderabad / Secunderabad

 (21)

3.7
 Kolkata

 (21)

4.0
 Mumbai

 (20)

4.6
 Pune

 (12)

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People also ask about ICICI Bank's Customer Service Officers

How is ICICI Bank to work for?
ICICI Bank is rated 4.1 out of 5, based on 510 reviews by employees on AmbitionBox. ICICI Bank is known for Job security which is rated at the top and given a rating of 4.3. However, Salary is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 3.7 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.1 at ICICI Bank by 510 employees. While job security is rated 4.3 and work-life balance is rated 3.7 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.

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SALARIES

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ICICI Bank Customer Service Officer Salary
based on 861 salaries
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₹1.5 L/yr - ₹5.2 L/yr
5% less than the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
31 total responses
childCareBenefits
Child care facility
11 total responses
+3 more benefits
Compare ICICI Bank with

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